Developing a Digital e-Counselor Community Platform to Enhance Collaboration and Knowledge Sharing Among Counselors

Deni Iskandar; Rachmi; Kania Mayastika

doi:10.26740/bikotetik.v10n1.p13-23

Authors

Deni Iskandar Queen’s University Belfast
Rachmi IAI Insan Prima Misbahul Ulum Gemawang OKU Timur
Kania Mayastika University of Canberra

DOI:

https://doi.org/10.26740/bikotetik.v10n1.p13-23

Keywords:

Online community, Digital platform, Online counseling, Professional collaboration, School counselor

Abstract

Digital platforms play an essential role in supporting professional collaboration in counseling practices. In the current digital era, technology-based platforms are increasingly needed to enhance the effectiveness, accessibility, and quality of counseling services, particularly in fostering collaboration and knowledge sharing among counselors. This study aims to develop a Digital e-Counselor Community Platform to support professional interaction, exchange of best practices, and continuous professional development among counselors. The method used in this study is Research and Development (R&D) with a 4-D development model consisting of define, design, develop, and disseminate stages. The results indicate that this study successfully produced a valid and practical digital platform for counselor communities. The validation process involved three counseling experts and three media experts. The average validity score for the material aspect reached 0.9, categorized as highly valid, while the media aspect also obtained an average score of 0.9, indicating high validity. Furthermore, the practicality test conducted with ten school counselors showed that the platform was categorized as very practical based on high scores in clarity, accuracy, and usability aspects. These findings indicate that the developed platform is feasible for implementation and effectively supports professional collaboration among counselors. Implications for future research include testing the effectiveness of the platform on a larger scale, integrating more advanced interactive features, and exploring its application in various counseling contexts to further enhance counselor competence and service quality.

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