Strategi Coping Mahasiswa dalam Menghadapi Perubahan Sistem Perkuliahan di Masa Pandemi COVID-19

Authors

  • Nurchayati Nurchayati [Scopus ID:57194554106) Department of Psychology, Universitas Negeri Surabaya http://orcid.org/0000-0002-7909-1544
  • Muhammad Syafiq Department of Psychology Universitas Negeri Surabaya
  • Riza Noviana Khoirunnisa Department of Psychology Universitas Negeri Surabaya
  • Ira Darmawanti Department of Psychology Universitas Negeri Surabaya

DOI:

https://doi.org/10.26740/jptt.v11n3.p247-266

Keywords:

Mahasiswa, pandemi COVID-19, pembelajaran daring, strategi coping

Abstract

This study examined two things: a) challenges confronting undergraduate students as a result of an abrupt transition to online learning in response to the COVID-19 pandemic, and b) the coping techniques that they employed to tackle the challenges. Using Google Forms, interviews were conducted with 418 undergraduate students in one of universities in Surabaya. Qualitative thematic analysis of the interviews produced three findings. First, among the problems faced by the students are poorly done online classes, trouble interacting with lecturers and classmates, difficulty in accessing course resources, bad Internet connection, environmental distractions, and chaotic changes in class schedules. Second, as a result, the students suffered from increased stress and poor learning experience. Third, to survive, they employed three major coping techniques: problem-focused, emotion-focused, and appraisal-focused. This study concludes that students, lecturers, parents, and the government employ coping strategies that are both synergistic and antagonistic.  

Keywords: Coping strategies, COVID-19 pandemic, online learning, students


Abstrak: Riset ini mengkaji tantangan para mahasiswa tingkat sarjana akibat transisi mendadak ke pembelajaran dalam jariringan (daring) di masa pandemi COVID-19, dan strategi mereka dalam mengatasi tantangan itu. Data dikumpulkan melalui wawancara tertulis menggunakan Google Forms terhadap 418 mahasiswa di salah satu perguruan tinggi di Surabaya. Teknik analisis tematik yang digunakan membuahkan tiga temuan. Pertama, masalah-masalah yang dihadapi para sujbek mencakup paparan materi kuliah yang tidak memadai, sukarnya interaksi dengan dosen dan sesama mahasiswa, sukarnya akses ke bahan pembelajaran, buruknya koneksi internet, distraksi lingkungan, dan berubah-ubahnya jadwal kuliah. Kedua, akibatnya, di samping mutu pengalaman belajar para mahasiswa ini menjadi tidak optimal, mereka pun mengalami problem psikis. Ketiga, dalam beradaptasi pada sistem perkuliahan online atau dalam jaringan (daring) dengan berbagai problemnya itu, para mahasiswa menempuh beragam strategi coping yang secara garis besar dapat dikelompokkan ke dalam tiga gugus utama strategi yaitu coping yang berpusat pada problem, coping yang bertumpu pada emosi, dan coping yang berbasis interpretasi. Riset ini mencapai kesimpulan bahwa teknik-teknik coping yang diterapkan oleh berbagai pemangku kepentingan (mahasiswa, dosen, orang tua, dan pemerintah) ternyata bekerja secara sinergis sekaligus antagonistik.

Author Biographies

Nurchayati Nurchayati, [Scopus ID:57194554106) Department of Psychology, Universitas Negeri Surabaya

Lecturer at Department of Psychology, Universitas Negeri Surabaya

Scopus ID

Orcid ID

Muhammad Syafiq, Department of Psychology Universitas Negeri Surabaya

Senior Lecturer

Riza Noviana Khoirunnisa, Department of Psychology Universitas Negeri Surabaya

Lecturer

Ira Darmawanti, Department of Psychology Universitas Negeri Surabaya

Senior Lecturer

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Published

2021-07-07
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