DOI: https://doi.org/10.26740/jpeka.v9n2

Published: 2025-10-24

Articles

A Systematic Literature Review on the Effectiveness of Customer Relationship Management in Building Customer Loyalty in the Digital Era

Aria Syaiful Akbar, Sri Setyo Iriani, Sanaji Sanaji

107-128

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Synergy of Digitalization and Sustainability: A Green Business Model for MSMES in the Era of Industry 5.0

Hendra Purwanto, Handaru Indrian Sasmito Adi, Henny Sri Astuty, Suwarno Suwarno, Rohmat Rohmat, Shrafat Ali Sair

129-144

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Unveiling the Interplay of Triple Bottom Line and Blue Economy in Empowering Coastal MSMEs of East Java towards Sustainable Export Capacity (SDGs)

Devangga Putra Adhitya Pratama, Nur Farida

145-162

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The Influence of Product Quality on Customer Loyalty Mediated by Customer Satisfaction in Scarlett Whitening Serum Products in Bandung City

Sarah Rahmawati, Vita Dhameria

163-176

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The Effect of Product Quality on Repurchase Interest Mediated by Consumer Satisfaction of Lemonilo Noodles in Cimahi City

Sarah Tirta Permana, Vita Dhameria

177-192

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