Peran Mediasi Emotional Exhaustion pada Pengaruh Work Life Balance terhadap Kepuasan Kerja Karyawan Wanita di Universitas Negeri Surabaya
DOI:
https://doi.org/10.26740/jim.v9n1.p228-240Keywords:
emotional exhaustion, job satisfaction, organizations, women employee, work-life balance.Abstract
The factors that influence employee job satisfaction are work-life balance and emotional exhaustion. Factors that can affect job satisfaction will affect employee job satisfaction. This study aimed to determine the influence of work-life balance on job satisfaction through emotional exhaustion. This research was conducted at Surabaya State University, with a total sample of 60 employees and used convenience sample techniques. Data collection uses surveys, interviews, and questionnaires. Data analysis techniques using PLS (Partial Least Square). The results of the study show that work-life balance has a positive effect on job satisfaction, while emotional exhaustion harms job satisfaction.
References
Akbar, D. A. (2017). Konflik Peran Ganda Karyawan Wanita dan Stres Kerja. Jurnal. Kajian. Gender. Anak An Nisaa 12, 3348.
Al Momani, H. M. (2017). The Mediating Effect of Organizational Commitment on the Relationship betweenWork-life Balance and Intention to Leave: Evidence from Working Women in Jordan. International Business Research, 10(6), 164. https://doi.org/10.5539/ibr.v10n6p164.
Allen, M. A. M. (2015). Competencies of older workers and its influence on career success and job satisfaction. International. Journal. 37, 137.
Andrade, M. S., Westover, J. H. & Kupka, B. A. (2019). The Role of Work-Life Balance and Worker Scheduling Flexibility in Predicting Global Comparative Job Satisfaction. International. Journal. Human. Resource. Studies. 9, 80.
Anuradha & Pandey, M. (2016). Impact of work-life balance on job satisfaction of women doctors. Problem. Perspective. Management. 14, 06.
Arika. (2018). Pengaruh Work Life Balance terhadap kepuasan kerja di PT X. Journal. Materials. Processing. Technology.1, 18.
Arunika MMA, kottawatta H. (2015). The Effect of Work Life Balance on Employee Job Satisfaction among Non Executives in the Public Banking Sector in Colombo District. Human. Resources. Management. Journal. 03, 6071.
Asepta, U. Y. & Maruno, S. H. P. (2017). Analisis Pengaruh Work-Life Balance Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan PT.Telkomsel, Tbk Branch Malang. Jurnal. Ilmu. Bisnis. Ekonomi. Asia 11, 7785.
Bintang, S. K. & Dewi Puri Astiti. (2011). Work-Life Balance Dan Intensi Turnover Pada Pekerja Wanita Bali Di Desa Adat Sading, Mangupura, Badung. Jurnal. Psikologi. Udayana 2, 188206.
BPS. (2018). Berita Resmi Statistik Keadaan Ketenagakerjaan Indonesia Februari 2018. Diakses pada 31 Oktober 2019, dikutip dari https://www.bps.go.id/subject/6/tenaga-kerja.html.
Bruce, S.P. (2009). Recognizing Stress and Avoiding Burnout, Currents In Pharmacy Teaching ang Learning Journal, Vol. 1; pp5764.
Bushra, A. Impact of work life balance on job satisfaction and organisation commitment among university teachers. International. Journal of. Multidisciplinary. Science. Engineering. 5, 443457 (2014).
Christianto, G. & Putra, M. (2016). Pengaruh Emotional exhaustion Dan Motivasi Kerja Terhadap Kepuasan Kerja Karyawan. E-Jurnal Manajemen. Universitas. Udayana 5, 27862813.
Darmawan et al. (2015). Hubungan Burnout dengan Work-Life Balance pada Dosen Wanita. Jurnal. Mediapsi 01, 2839.
Fajar, M. W. (2019). Pengaruh iklim psikologis terhadap kinerja karyawan melalui kepuasan kerja pada karyawan PT. Rosan Permai Sidoarjo. SSRN Electron. Journal. 5, 119.
Ferdinand, A. (2006). Metode Penelitian Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Fitriyani, A. R. I. (2019). Hubungan antara keseimbangan kehidupan kerja dan dukungan sosial dengan burnout pada karyawan. Jurnal. Psikologi. Surakarta 8.
Ganapathi, Devan, I. M., Gilang & Alini. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt . Bio Farma Persero). E-Proceeding Management. 3, 506511.
Ghozali, I. (2015). Partial Least Square: Konsep, Teknik dan Aplikasi menggunakan program PLS (2th Ed). Badan Penerbit Universitas Diponegoro.
Goyena, R. & Fallis, A. (2019). Pengaruh Work life Balance terhadap Kepuasan Kerja. Journal. Chemical. Information. Modelling. 53, 16891699.
Hadi, H. K. (2013). Pengaruh work-family conflict terhadap performa kerja petugas pemadam kebakaran pada Dinas PMK Surabaya. Jurnal. Bisnis dan Manajemen. Vol. 6 No. 1 Agustus 13, 4351.
Hasibuan, Malayu. (2001). Manajemen Sumber Daya Manusia. Jakarta: Bumiaksara.
Houkes, I., Janssen, P. P. M., Jonge, J. De & Bakker, A. B. (2003). Specific determinants of intrinsic work motivation, emotional exhaustion and turnover intention: A multisample longitudinal study. Journal. Occupational. Organization. Psychology. 427450.
Iswardhani, I., Brasit, N. & Mardina, R. (2019). Pengaruh Work-Life Balance dan Burnout terhadap Kepuasan Kerja Karyawan The Effect of Work-Life Balance and Burnout on Employee Job Satisfaction. Hasanuddin Jurnal. Business. Strategy. 113.
Jabeen, F., Friesen, H. L. & Ghoudi, K. (2018). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: evidence from the UAE. Journal. Organization. Change. Management. Organization. Development. Journal. Iss Leadership. & Organization. Development. Journal. 3, 349361.
Junaidin, Ikhram, A. A. & Hardiyono. (2019). Pengaruh Work Life Balance Terhadap Burnout Dan Kepuasan Kerja Karyawan (Studi Kasus Pada Perusahaan Listrik Negara (PLN) Area Makassar Selatan). MANDAR (Management. Development. Appllied. Research. Journal) 1, 2734.
Khairani, N. (2018). Hubungan antara keseimbangan kerja dengan kelelahan kerja pada perawat wanita yang telah menikah. Journal. Petrology. 369, 16891699.
Langford, P. H. (2009). Measuring organisational climate and employee engagement: Evidence: For a 7 Ps model of work practices and outcomes. Australian Journal of Psychology, 61(4), 185198. https://doi.org/10.1080/00049530802579481.
Luthans, F. (2011). Organizational Behavior. New York: McGraw Hill
Mardhatillah, A. & Santoso, A. S. (2019). Implementasi Work Life Balance Dalam Kehidupan Sehari-Hari. Jurnal. Abdi Masyarakat. 5, 41.
Maslach, C. & Jackson, S. E. (1981). The measurement of experienced burnout. Journal. Organizational. Behaviour. 2, 99113.
Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001). Job Burnout. Annual. Reviews. Psychology. 397422.
Maslichah N. I & Hidayat, K. (2017). Kepuasan kerja karyawan (Studi pada Perawat RS Lavalette Malang Tahun 2016). Jurnal. Administrasi. Bisnis 49, 6068.
Mas Machuca, M., Berbegal-Mirabent, J. & Alegre, I. (2016). Work-life balance and its relationship with organizational pride and job satisfaction. Journal. Managerial. Psychology. 31, 586602.
Malik, M. I., Gomez, S. F., Ahmad, M. & Saif, M. I. (2010). Examining the relationship of work life balance, job satisfaction and turnover in Pakistan. Foundation. University. Islam.Journal. 2, 2733.
Moorhead, G., & Griffin, R. W. (2013). Perilaku Organisasi. Jakarta: Salemba Empat.
Mujiatun, S., Jufrizen, J. & Ritonga, P. (2019). Model Kelelahan Emosional: Antaseden Dan Dampaknya Terhadap Kepuasan Kerja Dan Komitmen Organisasi Dosen. Jurnal. Ilmu. Manajemen. 9, 447.
Nafiudin. (2015). Pengaruh Work Life Balance Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan Pada PT Bank Agroniaga Tbk Cabang Bandung. Jurnal. Sains Manajemen. 1, 53.
Nasekhah, A. D. (2019). Pengaruh Peran Ganda Terhadap Kinerja Karyawan Wanita Di Tempat Kerja Di Lpp Rri Yogyakarta. Diklus Jurnal. Pendidikan. Luar Sekolah. 1, 137149.
Nirmalasari, I., (2014). Manajemen, M. & Maret, U. S. Analisis Pengaruh Work Life Balance Terhadap Komitmen Organisasi Melalui. Jurnal. Ekonomi. Bisnis 2.
Nujjiya, T. M., (2015). Fakultas Psikologi, F., Islam, U. & Syarif, N. Transformasional, Dan Faktor Deomografis Terhadap Work-Life Balance. Jurnal. Psokologi 2.
Nurendra, A. M. & Saraswati, M. P. (2019). Model peranan Work life balance, Stres kerja dan Kepuasan kerja pada karyawan. Journal. Chemical. Information. Modelling. 53, 16891699.
Oktaviani, H. (2018). Pengaruh Work Life Balance Dan Perceived Organizational Support Terhadap Turnover Intention Melalui Organizational Commitment Sebagai Variabel Intervening Pada PT Berlian Jasa Terminal Indonesia. Jurnal. Ilmu. Manajemen. 2.
Omar, M. K. Bin & Zakaria, A. (2016). Work-Life Balance and Job Satisfaction among Malaysian Healthcare Employees. Environment. Proceedings. Journal. 1, 271.
Poulose, S., & N, Sudarsan. (2014). Work Life Balance: A Conceptual Riview. International. Journal of. Advances Management and Economics. Vol. 3 Issue.2, 5-9.
Rahman, M. F. (2019). Quality of Services and Satisfaction of Customer: Mediated by Consumer Buying Decision Benchmark sensitivity in performance evaluation of funds View project SMEs Performance in Pakistan View project Quality of Services and Satisfaction of Customer: Mediated. European. Journal. Business. Management. 11, 183189.
Robbins, S. P. dan Judge, T. A. (2015). Perilaku Organisasi. Edisi 16. Jakarta: Salemba Empat.
Safrida, S., Supriadi, S., Nasution, I. & Fahmi, N. A. (2019). Variabel Anteseden Kepuasan Kerja Dan Dampaknya Terhadap Komitmen Organisasi Di Smp Negeri 2 Medan. Jurnal. Development. 3, 12.
Santika, P. B. & Sudibia, G. A. (2017). Pengaruh kelelahan emosional terhadap kepuasan kerja dan komitmen organisasional. Jurnal. Manajemen. Udayana 6, 634662.
Shabrina, D. & Ratnaningsih, Z. (2019). Hubungan Antara Work Life Balance Dengan Kepuasan Kerja Pada Karyawan PT. Pertani (Persero). Jurnal. Empati 8, 2732.
Sholikhan. (2009). Kepuasan Kerja Dan Dampaknya Terhadap Kinerja Guru. Jurnal. Ekonomi. Moderenisasi. 238253.
Schabracq, M. J., & Cooper, C. L. (2003). The Handbook of Work and Health Psychology. Science, xiv, 362 p. England: John Willey and Sons.
Singh, P. and Khanna, P. (2011). Work-Lefe Balance: A Tool for Increased Employee Productivity and Retention. Lachoo Management Journal.Vol. 2, No. 2, pp. 188-206.
Son, D. M. & Jung, Y.-I. (2019). The Effect of Work-Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers. Korea. National. University. Jurnal. 27, 268276.
Tjiong Fei Lie dan Hotlan Siagian. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Melalui Motivasi Kerja pada CV. Union Event Planner. Jurnal. Agora 6.
TuÄŸsal, T. (2017). The effects of socio-demographic factors and work-life balance on employees emotional exhaustion. Journal. Human. Sciences. 14, 653.
Tumbel, T. M. et. al. (2017). Pengaruh Work-Life Balance Dan Burnout Terhadap Kepuasan Kerja. Jurnal. Administrasi Bisnis 5, 18.
Ummah, W. & Novianti, N. P. (2018) Work Life Balance ditinjau dari modal psikologis pekerja di Perusahaan Garmen Yogyakarta. Jurnal. Universitas. Islam. Indonesia. (5)2, 285299.
Wright, T. A. & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal. Applied. Psychology. 83, 486493.
Yüksel, C. Kaçan., Örsal, Ö. & Nedime, Köşgeroğlu. (2016). Determination of Job Satisfaction Levels Among Nurses Cevriye. Journal. Nursing. Research. Development. 18, 112.
Yuliastini, N. & Putra, M. (2015). Pengaruh Kelelahan Emosional Terhadap Kepuasan Kerja Guru Smk Di Denpasar. E-Jurnal Manajemen. Universitas. Udayana 4, 943959.
Yunita, P. I. (2018). Menciptakan Keseimbangan Antara Pekerjaan Dan Kehidupan (Work-Life Balance): Apakah Faktor Situasional Pekerjaan Berpengaruh? Jurnal. Ilmiah. Manajemen. Bisnis 3, 135144.
Al Momani, H. M. (2017). The Mediating Effect of Organizational Commitment on the Relationship betweenWork-life Balance and Intention to Leave: Evidence from Working Women in Jordan. International Business Research, 10(6), 164. https://doi.org/10.5539/ibr.v10n6p164.
Allen, M. A. M. (2015). Competencies of older workers and its influence on career success and job satisfaction. International. Journal. 37, 137.
Andrade, M. S., Westover, J. H. & Kupka, B. A. (2019). The Role of Work-Life Balance and Worker Scheduling Flexibility in Predicting Global Comparative Job Satisfaction. International. Journal. Human. Resource. Studies. 9, 80.
Anuradha & Pandey, M. (2016). Impact of work-life balance on job satisfaction of women doctors. Problem. Perspective. Management. 14, 06.
Arika. (2018). Pengaruh Work Life Balance terhadap kepuasan kerja di PT X. Journal. Materials. Processing. Technology.1, 18.
Arunika MMA, kottawatta H. (2015). The Effect of Work Life Balance on Employee Job Satisfaction among Non Executives in the Public Banking Sector in Colombo District. Human. Resources. Management. Journal. 03, 6071.
Asepta, U. Y. & Maruno, S. H. P. (2017). Analisis Pengaruh Work-Life Balance Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan PT.Telkomsel, Tbk Branch Malang. Jurnal. Ilmu. Bisnis. Ekonomi. Asia 11, 7785.
Bintang, S. K. & Dewi Puri Astiti. (2011). Work-Life Balance Dan Intensi Turnover Pada Pekerja Wanita Bali Di Desa Adat Sading, Mangupura, Badung. Jurnal. Psikologi. Udayana 2, 188206.
BPS. (2018). Berita Resmi Statistik Keadaan Ketenagakerjaan Indonesia Februari 2018. Diakses pada 31 Oktober 2019, dikutip dari https://www.bps.go.id/subject/6/tenaga-kerja.html.
Bruce, S.P. (2009). Recognizing Stress and Avoiding Burnout, Currents In Pharmacy Teaching ang Learning Journal, Vol. 1; pp5764.
Bushra, A. Impact of work life balance on job satisfaction and organisation commitment among university teachers. International. Journal of. Multidisciplinary. Science. Engineering. 5, 443457 (2014).
Christianto, G. & Putra, M. (2016). Pengaruh Emotional exhaustion Dan Motivasi Kerja Terhadap Kepuasan Kerja Karyawan. E-Jurnal Manajemen. Universitas. Udayana 5, 27862813.
Darmawan et al. (2015). Hubungan Burnout dengan Work-Life Balance pada Dosen Wanita. Jurnal. Mediapsi 01, 2839.
Fajar, M. W. (2019). Pengaruh iklim psikologis terhadap kinerja karyawan melalui kepuasan kerja pada karyawan PT. Rosan Permai Sidoarjo. SSRN Electron. Journal. 5, 119.
Ferdinand, A. (2006). Metode Penelitian Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.
Fitriyani, A. R. I. (2019). Hubungan antara keseimbangan kehidupan kerja dan dukungan sosial dengan burnout pada karyawan. Jurnal. Psikologi. Surakarta 8.
Ganapathi, Devan, I. M., Gilang & Alini. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt . Bio Farma Persero). E-Proceeding Management. 3, 506511.
Ghozali, I. (2015). Partial Least Square: Konsep, Teknik dan Aplikasi menggunakan program PLS (2th Ed). Badan Penerbit Universitas Diponegoro.
Goyena, R. & Fallis, A. (2019). Pengaruh Work life Balance terhadap Kepuasan Kerja. Journal. Chemical. Information. Modelling. 53, 16891699.
Hadi, H. K. (2013). Pengaruh work-family conflict terhadap performa kerja petugas pemadam kebakaran pada Dinas PMK Surabaya. Jurnal. Bisnis dan Manajemen. Vol. 6 No. 1 Agustus 13, 4351.
Hasibuan, Malayu. (2001). Manajemen Sumber Daya Manusia. Jakarta: Bumiaksara.
Houkes, I., Janssen, P. P. M., Jonge, J. De & Bakker, A. B. (2003). Specific determinants of intrinsic work motivation, emotional exhaustion and turnover intention: A multisample longitudinal study. Journal. Occupational. Organization. Psychology. 427450.
Iswardhani, I., Brasit, N. & Mardina, R. (2019). Pengaruh Work-Life Balance dan Burnout terhadap Kepuasan Kerja Karyawan The Effect of Work-Life Balance and Burnout on Employee Job Satisfaction. Hasanuddin Jurnal. Business. Strategy. 113.
Jabeen, F., Friesen, H. L. & Ghoudi, K. (2018). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: evidence from the UAE. Journal. Organization. Change. Management. Organization. Development. Journal. Iss Leadership. & Organization. Development. Journal. 3, 349361.
Junaidin, Ikhram, A. A. & Hardiyono. (2019). Pengaruh Work Life Balance Terhadap Burnout Dan Kepuasan Kerja Karyawan (Studi Kasus Pada Perusahaan Listrik Negara (PLN) Area Makassar Selatan). MANDAR (Management. Development. Appllied. Research. Journal) 1, 2734.
Khairani, N. (2018). Hubungan antara keseimbangan kerja dengan kelelahan kerja pada perawat wanita yang telah menikah. Journal. Petrology. 369, 16891699.
Langford, P. H. (2009). Measuring organisational climate and employee engagement: Evidence: For a 7 Ps model of work practices and outcomes. Australian Journal of Psychology, 61(4), 185198. https://doi.org/10.1080/00049530802579481.
Luthans, F. (2011). Organizational Behavior. New York: McGraw Hill
Mardhatillah, A. & Santoso, A. S. (2019). Implementasi Work Life Balance Dalam Kehidupan Sehari-Hari. Jurnal. Abdi Masyarakat. 5, 41.
Maslach, C. & Jackson, S. E. (1981). The measurement of experienced burnout. Journal. Organizational. Behaviour. 2, 99113.
Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001). Job Burnout. Annual. Reviews. Psychology. 397422.
Maslichah N. I & Hidayat, K. (2017). Kepuasan kerja karyawan (Studi pada Perawat RS Lavalette Malang Tahun 2016). Jurnal. Administrasi. Bisnis 49, 6068.
Mas Machuca, M., Berbegal-Mirabent, J. & Alegre, I. (2016). Work-life balance and its relationship with organizational pride and job satisfaction. Journal. Managerial. Psychology. 31, 586602.
Malik, M. I., Gomez, S. F., Ahmad, M. & Saif, M. I. (2010). Examining the relationship of work life balance, job satisfaction and turnover in Pakistan. Foundation. University. Islam.Journal. 2, 2733.
Moorhead, G., & Griffin, R. W. (2013). Perilaku Organisasi. Jakarta: Salemba Empat.
Mujiatun, S., Jufrizen, J. & Ritonga, P. (2019). Model Kelelahan Emosional: Antaseden Dan Dampaknya Terhadap Kepuasan Kerja Dan Komitmen Organisasi Dosen. Jurnal. Ilmu. Manajemen. 9, 447.
Nafiudin. (2015). Pengaruh Work Life Balance Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan Pada PT Bank Agroniaga Tbk Cabang Bandung. Jurnal. Sains Manajemen. 1, 53.
Nasekhah, A. D. (2019). Pengaruh Peran Ganda Terhadap Kinerja Karyawan Wanita Di Tempat Kerja Di Lpp Rri Yogyakarta. Diklus Jurnal. Pendidikan. Luar Sekolah. 1, 137149.
Nirmalasari, I., (2014). Manajemen, M. & Maret, U. S. Analisis Pengaruh Work Life Balance Terhadap Komitmen Organisasi Melalui. Jurnal. Ekonomi. Bisnis 2.
Nujjiya, T. M., (2015). Fakultas Psikologi, F., Islam, U. & Syarif, N. Transformasional, Dan Faktor Deomografis Terhadap Work-Life Balance. Jurnal. Psokologi 2.
Nurendra, A. M. & Saraswati, M. P. (2019). Model peranan Work life balance, Stres kerja dan Kepuasan kerja pada karyawan. Journal. Chemical. Information. Modelling. 53, 16891699.
Oktaviani, H. (2018). Pengaruh Work Life Balance Dan Perceived Organizational Support Terhadap Turnover Intention Melalui Organizational Commitment Sebagai Variabel Intervening Pada PT Berlian Jasa Terminal Indonesia. Jurnal. Ilmu. Manajemen. 2.
Omar, M. K. Bin & Zakaria, A. (2016). Work-Life Balance and Job Satisfaction among Malaysian Healthcare Employees. Environment. Proceedings. Journal. 1, 271.
Poulose, S., & N, Sudarsan. (2014). Work Life Balance: A Conceptual Riview. International. Journal of. Advances Management and Economics. Vol. 3 Issue.2, 5-9.
Rahman, M. F. (2019). Quality of Services and Satisfaction of Customer: Mediated by Consumer Buying Decision Benchmark sensitivity in performance evaluation of funds View project SMEs Performance in Pakistan View project Quality of Services and Satisfaction of Customer: Mediated. European. Journal. Business. Management. 11, 183189.
Robbins, S. P. dan Judge, T. A. (2015). Perilaku Organisasi. Edisi 16. Jakarta: Salemba Empat.
Safrida, S., Supriadi, S., Nasution, I. & Fahmi, N. A. (2019). Variabel Anteseden Kepuasan Kerja Dan Dampaknya Terhadap Komitmen Organisasi Di Smp Negeri 2 Medan. Jurnal. Development. 3, 12.
Santika, P. B. & Sudibia, G. A. (2017). Pengaruh kelelahan emosional terhadap kepuasan kerja dan komitmen organisasional. Jurnal. Manajemen. Udayana 6, 634662.
Shabrina, D. & Ratnaningsih, Z. (2019). Hubungan Antara Work Life Balance Dengan Kepuasan Kerja Pada Karyawan PT. Pertani (Persero). Jurnal. Empati 8, 2732.
Sholikhan. (2009). Kepuasan Kerja Dan Dampaknya Terhadap Kinerja Guru. Jurnal. Ekonomi. Moderenisasi. 238253.
Schabracq, M. J., & Cooper, C. L. (2003). The Handbook of Work and Health Psychology. Science, xiv, 362 p. England: John Willey and Sons.
Singh, P. and Khanna, P. (2011). Work-Lefe Balance: A Tool for Increased Employee Productivity and Retention. Lachoo Management Journal.Vol. 2, No. 2, pp. 188-206.
Son, D. M. & Jung, Y.-I. (2019). The Effect of Work-Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers. Korea. National. University. Jurnal. 27, 268276.
Tjiong Fei Lie dan Hotlan Siagian. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Melalui Motivasi Kerja pada CV. Union Event Planner. Jurnal. Agora 6.
TuÄŸsal, T. (2017). The effects of socio-demographic factors and work-life balance on employees emotional exhaustion. Journal. Human. Sciences. 14, 653.
Tumbel, T. M. et. al. (2017). Pengaruh Work-Life Balance Dan Burnout Terhadap Kepuasan Kerja. Jurnal. Administrasi Bisnis 5, 18.
Ummah, W. & Novianti, N. P. (2018) Work Life Balance ditinjau dari modal psikologis pekerja di Perusahaan Garmen Yogyakarta. Jurnal. Universitas. Islam. Indonesia. (5)2, 285299.
Wright, T. A. & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal. Applied. Psychology. 83, 486493.
Yüksel, C. Kaçan., Örsal, Ö. & Nedime, Köşgeroğlu. (2016). Determination of Job Satisfaction Levels Among Nurses Cevriye. Journal. Nursing. Research. Development. 18, 112.
Yuliastini, N. & Putra, M. (2015). Pengaruh Kelelahan Emosional Terhadap Kepuasan Kerja Guru Smk Di Denpasar. E-Jurnal Manajemen. Universitas. Udayana 4, 943959.
Yunita, P. I. (2018). Menciptakan Keseimbangan Antara Pekerjaan Dan Kehidupan (Work-Life Balance): Apakah Faktor Situasional Pekerjaan Berpengaruh? Jurnal. Ilmiah. Manajemen. Bisnis 3, 135144.
Downloads
Additional Files
Published
2021-03-31
How to Cite
Sihaloho, C. N., & Indawati, N. (2021). Peran Mediasi Emotional Exhaustion pada Pengaruh Work Life Balance terhadap Kepuasan Kerja Karyawan Wanita di Universitas Negeri Surabaya. Jurnal Ilmu Manajemen, 9(1), 228–240. https://doi.org/10.26740/jim.v9n1.p228-240
Issue
Section
Artikel
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons:Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Abstract views: 1477
,
PDF Downloads: 947
, PDF Downloads: 0
, PDF Downloads: 0
, PDF Downloads: 0
, PDF Downloads: 0
