Pengaruh work-life balance terhadap job satisfaction melalui employee engagement

Authors

  • Muhibbatul Khoiro Universitas Negeri Surabaya
  • Agus Frianto Universitas Negeri Surabaya

DOI:

https://doi.org/10.26740/jim.v12n1.p109-119

Keywords:

Employee Engagement, Job Satisfaction, Work-Life Balance

Abstract

PT. Pos Indonesia (Persero) Mojokerto Office is a state-owned company that operates in the income, transmission, collection, sorting, and delivery of letters or postal packages. The post office also conducts sales of postal objects such as philately, for example, stamps, envelopes, postcards, and package wrapping equipment. In some countries, post offices accept applications for passports, postal orders, money orders, ordering goods, selling insurance, postal giro services and banking & services. This study aimed to test and analyse the effect of work-life balance on job satisfaction through employee engagement at PT. Pos Indonesia (Persero) Mojokerto Office. This research uses a quantitative approach. The sampling technique used non-probability sampling with a saturated sample type, where all population members were sampled with a total of 36 PT respondents. Pos Indonesia (Persero) Mojokerto Office. The statistical analysis used in this research is partial least squares (PLS) with the help of SmartPLS 4.0.9.6 software. The results of this study explain that work-life balance has a significant positive effect on job satisfaction, work-life balance has a significant positive effect on employee engagement, employee engagement has a significant positive impact on job satisfaction, employee engagement does not successfully mediate the relationship between work-life balance and job satisfaction.

References

A’la, N., Witjaksono, A. D., & Kistyanto, A. (2019). The Effect of Psychological Capital on Employee Engagement, Job Satisfaction, and Employee Performance towards Ceramics Industry in East Java. International Journal of Engineering Research And Management, 06(08), 13–18. www.ijerm.com

Adinda, S., Putri, P., Zellawati, A., & Setasari, P. (2022). Employee Engagement Ditinjau Dari Iklim Organisasi dan Work Life Balance Sebagai Variabel Intervening. Jurnal IMAGE, 02(5), 62–77.

Aritonang, M. G., Lubis, M. R., & Ideyani, N. (2022). The Relationship Between Work Life Balance, Employee Engagement, and Job Satisfaction. Journal of Education, Humaniora and Social Sciences (JEHSS), 4(4), 2015–2022. https://doi.org/10.34007/jehss.v4i4.992

Atthohiri, N. A., & Wijayanti, D. T. (2021). Pengaruh Employee Engagement Terhadap Kepuasan Kerja Dengan Work Life Balance Sebagai Variabel Intervening. Jurnal Ilmu Manajemen, 9, 1092–1100.

Faridl, M., & Sukmana, E. D. (2022). Pengaruh Work Life Balance Terhadap Job Satisfaction Dimediasi Oleh Affective Commitment. Ejournal.Umm.Ac.Id/Index, 10(2), 72–78. https://doi.org/10.22219/pjsp.v2i1.19953

Ferdinand, A. (2014). Metode Penelitian Manajemen : Pedoman Penelitian Untuk Penulisan Skripsi Tesis dan Destrasi Ilmu Manajemen. Universitas Diponegoro.

Fitri, M. (2022). Pengaruh Employee Engagement Dan Work-Life Balance Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Kasus Pada Koperasi Pasar Kranggan Bekasi).

Ghozali, I. (2014). SEM Metode Alternatif Dengan Menggunakan Partial Least Square (PLS). Badan Penerbit Universitas Diponegoro.

Jannata, A., & Perdhana, M. S. (2022). Analisis Pengaruh Work-Life Balance Terhadap Employee Engagement Dengan Job Satisfaction Sebagai Variabel Intervening ( Studi Pada PT Barata Indonesia ). Diponegoro Journal Of Management, 11(3), 1–13.

Mashavira, N., Nyoni, N. D., Mathibe, M. S., & Chada, L. (2023). Work-Life Balance in The Zimbabwe Retail Sector : Testing a Job-Engagement and Job-Satisfaction Model. Acta Commercii - Independent Research Journal in the Management Sciences, 23(1), 1–10. https://doi.org/https://doi.org/10.4102/ ac.v23i1.1139

Nazneen, A. (2023). A Study Work Life Balance and Employee Engagement among Female Medical Professionals in Kingdom of Saudi Arabia. WSEAS Transactions on Business and Economics, 20(174), 1997–2008. https://doi.org/10.37394/23207.2023.20.174

Pratiwi, J. A., & Fatoni, F. (2023). Pengaruh Employee Engagement dan Work-Life Balance Terhadap Kinerja Karyawan Melalui Kepuasan Kerja. Jurnal Ilmu Manajemen, 11(1), 432–444. https://doi.org/https://doi.org/10.26740/jim.v11n2.p432-444

Putri, M. N. (2022). The Effect Of Work-Life Balance, Physical Work Environment, Work Stress On Job Satisfaction (A Case Study In The Production Division Of PT Televisi Tansformasi Indonesia). Ekonomi Dan Bisnis UPNV Jakarta, 1, 3–4. https://repository.upnvj.ac.id/22637/

Putri, Z. M., & Hermiati, N. F. (2023). Pengaruh Employee Engagement Terhadap Kepuasan Kerja Yang Dimediasi oleh Work-Life Balance Pada Perusahaan Optikal Putra Sawargi Mandiri di Majalengka. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 9(3), 602–610. https://doi.org/https://doi.org/10.35870/jemsi.v9i3.1095

Sayed, M., Abolnasser, A., Abdou, A. H., Hassan, T. H., & Salem, A. E. (2023). Transformational Leadership , Employee Engagement , Job Satisfaction , and Psychological Well-Being among Hotel Employees after the Height of the COVID-19 Pandemic : A Serial Mediation Model. International Journal of Environmenttal Research and Public Health., 20(3609), 1–27. https://doi.org/10.3390/ijerph20043609

Septiani, A. E., & Frianto, A. (2023). Pengaruh Work Life Balance dan Perceived Organizational Support Terhadap Employee Engagement Pada BPJS Ketenagakerjaan. Jurnal Ilmu Manajemen, 11(2), 266–277. https://doi.org/https://doi.org/10.26740/jim.v11n2.p266-277

Sopian, K., Hidayati, T., & Kusumawardani, A. (2022). Effect Of Work-Life Balance On Employee Engagement In Increasing Employee Performance. American Journal of Humanities and Social Sciences Research (AJHSSR), 6(3), 156–162.

Susanto, P. C., Sawitri, N. N., & Suroso, S. (2023). Determinant Employee Performance and Job Satisfaction : Analysis Motivation , Path Career and Employee Engagement in Transportation and Logistics Industry. International Journal of Business and Applied Economics (IJBAE), 2(2), 257–268. https://doi.org/https://doi.org/10.55927/ijbae.v2i2.2711

Tamunomiebi, M. D., & Oyibo, C. (2020). Work-Life Balance and Employee Performance: A Literature Review. European Journal of Business and Management Research, 5(2), 1–10. https://doi.org/10.24018/ejbmr.2020.5.2.196

Widyawati, W., Manggabarani, A., & Marzuki, F. (2021). Analisis Pengaruh Kompensasi, Work life balance, Kesempatan Berkembang terhadap Employee Engagement Gen Y PT “X.” SALAM: Jurnal Sosial Dan Budaya Syar-I, 8(5), 1421–1434. https://doi.org/10.15408/sjsbs.v8i5.22450

Wijayanto, P., Suharti, L., & Chaniago, R. (2022). Pengaruh Work Life Balance Terhadap Employee Engagemnt Dan Dampaknya Terhadap Turn-Over Intentions Dengan Job Characteristics Sebagai Pemoderasi (Studi Pada Karyawan Generasi Y di Indonesia). Jurnal Ekonomi Pendidikan Dan Kewirausahaan, 10(1), 83–98. https://doi.org/10.26740/jepk.v10n1.p83-98

Wolor, C. W., Dania, R. F. R., Rofi, R., Razali, D., & Eranza, D. (2022). Employee Performance Attributes in Post Pandemic Era: Redefining Compassion, Employee Communication, Employee Engagement, and Job Satisfaction. Pakistan Journal of Life and Social Sciences, 20(1), 108–127. https://doi.org/10.57239/PJLSS-2022-20.1.0012

Young, D. K., Mcleod, A. J., & Carpenter, D. (2022). Examining The Influence Of Occupational Characteristics , Gender And Work-Life Balance On IT Professionals’ Occupational Satisfaction And Occupational Commitment. Information Technology & People, 36(3), 1270–1297. https://doi.org/10.1108/ITP-08-2020-0572

Yuliani, A. R., & Silvianita, A. (2021). Pengaruh Work Life Balance Terhadap Kepuasan Kerja Melalui Employee Engagement Sebagai Variabel Mediator Di PT PLN (Persero) Unit Induk Distribusi Jawa Barat. Business UHO: Jurnal Administrasi Bisnis, 5(2), 450–461. https://doi.org/10.52423/bujab.v5i2.16645

Znidaršič, J., & Marič, M. (2021). Relationships Between Work-Family Balance, Job Satisfaction, Life Satisfaction and Work Engagement Among Higher Education Lecturers. Organizacija, 54(3), 227–237. https://doi.org/10.2478/orga-2021-0015

Published

2024-03-29

How to Cite

Khoiro, M., & Frianto, A. (2024). Pengaruh work-life balance terhadap job satisfaction melalui employee engagement. Jurnal Ilmu Manajemen, 12(1), 109–119. https://doi.org/10.26740/jim.v12n1.p109-119

Issue

Section

Artikel
Abstract views: 80 , PDF Downloads: 76