Pengaruh work overload dan work-life balance terhadap job performance melalui job stress pada karyawan

Authors

  • Aneilah Vivian Zerlina Universitas Negeri Surabaya
  • Budiono Universitas Negeri Surabaya

DOI:

https://doi.org/10.26740/jim.v12n2.p243-258

Keywords:

job performance, job stress, work-life balance, work overload

Abstract

This research will discuss job performance, work overload, work-life balance, and job stress influence. So that job performance is always consistent and the organization pays attention to work issues. Performance has a broader meaning, not only stating the results of work but also how the work process takes place by the performance standards set by the company. This research is causality research with a quantitative approach. The sampling technique uses nonprobability sampling with purposive sampling, where the researcher has determined the sample with certain considerations and a total of 80 respondents at container terminal company in Surabaya. The statistical analysis used in this research is Partial Least Squares (PLS) with the help of SmartPLS 4.0.9 software. This research examines and analyzes the influence of work overload and work-life balance on job performance through job stress in Pelindo office employees atcontainer terminal company in Surabaya. This research is causality research with a quantitative approach. Tthe sample with specific considerations and a total of 80 respondents at container terminal company in Surabaya. The results of this research explain that work overload has a positive and significant effect on job performance and stress. Work-life balance does not affect job performance. Work-life balance has a positive and significant impact on job stress. Job stress has a positive and significant effect on job performance. Job stress does not mediate the impact of work overload on job performance. Job stress mediates the influence of work-life balance on job performance.

References

Ainanur, A., & Tirtayasa, S. (2018). Pengaruh Budaya Organisasi, Kompetensi dan Motivasi Terhadap Kinerja Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 1–14. https://doi.org/10.30596/maneggio.v1i1.2234

Almansyah Rundu,Wonua. (2023). Pengaruh Work Life Balance dan Disiplin Kerja terhadap Kinerja Pegawai Kantor Dinas Lingkungan Hidup Kabupaten Kolaka. Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan, 1(6), 16-29.

Ardiani, W. (2017). Determinasi Kepuasan Kerja Karyawan (Studi pada Perusahaan Finance di Medan). Jurnal Ilman, 5(1), 60–69.

Ayu, I. G., Ari, W., & Gede, C. I. (2023). Peran Work Life Balance Memediasi Beban Kerja terhadap Stres Kerja Karyawan Bank BRI Gatsu Denpasar Tren transformasi digital terjadi di seluruh dunia termasuk Indonesia . Era transformasi digital merupakan konsekuensi era disrupsi atau era industri 4 . 0. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 12(09), 1866–1874.

Chandra, T., & Priyono. (2015). The Influence of Leadership Styles, Work Environment and Job Satisfaction of Employee Performance—Studies in the School of SMPN 10 Surabaya. International Education Studies, 9(1), 131-140. https://doi.org/10.5539/ies.v9n1p131

Damayanti, D., Rimadias, S., Haque, M. G., Sunarsi, D., Kosasih, & Kesumadewi, R. R. V. (2021). Peran Work Overload, Work Environment, Work Family Conflict & Work Stress Terhadap Job Performance (Studi Pada Petugas Penanganan Prasarana Dan Sarana Umum Jakarta). Jurnal Ilmiah Wahana Pendidikan, 7(3), 192–206. https://doi.org/10.5281/zenodo.5044930

Dhania, D. R. (2010). Pengaruh Stres Kerja, Beban Kerja Terhadap Kepuasan Kerja (Studi Pada Medical Representatif Di Kota Kudus). Jurnal Psikologi Universitas Muria Kudus, I(1), 15–23.

Farhiya, D., Noermijati Noermijati, & Nur Prima Waluyowati. (2023). the Effect of Workload on Job Satisfaction With Mediation of Job Stress and Organizational Citizenship Behavior (Ocb) (Study on Employees of Pt X). International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 3(4), 1114–1120. https://doi.org/10.54443/ijebas.v3i4.963

Govinda, Wijaya, P. D. K., & Suwandana, I. G. M. (2022). The Role of Job Satisfaction, Work-life Balance on the Job Performance of Female Nurses at Local General Hospital. European Journal of Business and Management Research, 7(1), 208–212. https://doi.org/10.24018/ejbmr.2022.7.1.1268

Hackman, J. R., & Oldham, G. R. (1982). Work ReDesign. In Group & Organisation Management. Addison-Wesley Publishing Company: New York City https://cir.nii.ac.jp/crid/1130000797839120512

Harahap, S. F., & Tirtayasa, S. (2020). Pengaruh Motivasi, Disiplin, Dan Kepuasan Kerja Terhadap Kinerja Karyawan Di PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 120–135. https://doi.org/10.30596/maneggio.v3i1.4866

Harvey Hiariey, Conchita V. Latupapua, Agusthina Risambessy, & Tesalonika Brely Adela Sahalessy. (2022). The Effect of Work Life Balance on Job Satisfaction with Work Stress as a Mediating Variable “PT. JNE (Nugraha Ekakurir Line) Express Ambon Branch.” East Asian Journal of Multidisciplinary Research, 1(11), 2621–2634. https://doi.org/10.55927/eajmr.v1i11.1965

Hussain, I. A., Yunus, N., Ishak, N. A., & Daud, N. (2013). The Influence of Intention to Leave Towards Employee Engagement among Young Bankers in Malaysia. International Journal of Business and Management, 8(14), 89–97. https://doi.org/10.5539/ijbm.v8n14p89

Hutagalung, I., Soelton, M., & Octaviani, A. (2020). The role of work life balance for organizational commitment. Management Science Letters, 10(15), 3693–3700. https://doi.org/10.5267/j.msl.2020.6.024

Irsyad, F., Hendriani, S., & Putro, S. (2022). Analisis Pengaruh Budaya Organisasi, Kepemimpinan Dan Work Life Balance Terhadap Kinerja Pegawai Kantor Perwakilan Bank Indonesia Provinsi Riau. Jurnal Manajemen Universitas Bung Hatta, 17(1), 1–13. https://doi.org/10.37301/jmubh.v17i1.19983

Kokoroko, E., & Sanda, M. A. (2019). Effect of Workload on Job Stress of Ghanaian OPD Nurses: The Role of Coworker Support. Safety and Health at Work, 10(3), 341–346. https://doi.org/10.1016/j.shaw.2019.04.002

Langford, P. H. (2009). Measuring organisational climate and employee engagement: Evidence: For a 7 Ps model of work practices and outcomes. Australian Journal of Psychology, 61(4), 185–198. https://doi.org/10.1080/00049530802579481

Maulina, A. R., & Wicaksono, D. A. (2021). Pengaruh Work Overload dan Perceived Organizational Support dengan Job Stress Pegawai Bank di Masa Pandemi. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(1), 797–809. https://doi.org/10.20473/brpkm.v1i1.26952

Melati, P., Yo, P., Bagus, I., & Surya, K. (2015). Pengaruh Beban Kerja Terhadap Kepuasan Kerja Dengannstres Kerja Sebagai Variabel Mediasi. E-Jurnal Manajemen Unud, 4(5), 1149–1165.

Muis, M. R., Jufrizen, J., & Fahmi, M. (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 1(1), 9–25. https://doi.org/10.36778/jesya.v1i1.7

Nadu, T. (2015). A Report On The Importance Of Work-Life Balance. International Journal of Applied Engineering Research, 10(9), 21659–21665.

Rinayanti, Pelealu, D. (2023). The influence of work overload, person-job fit, and work engagement on employee performance through job stress as a variable intervening in automotive companies. Jurnal Mantik, 7(2), 2685–4236.

Retno, Putri. (2022). Pengaruh Work Overload Terhadap Kinerja Karyawan Dengan Stress Kerja Sebagai Variabel Intervening Pada Perusahaan Umum Daerah Pasar Kota Medan, JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan bisnis, Akuntansi, 11(3), 53–69.

Putri, Amelia Anisa., Tiara, (2023). the Influence of Work Life Balance and Workload on Employee Work Stress At Pt Pln (Persero) Up3 Madiun. Ijomral.Esc-Id.Org, VI(1), 600–608.

Putu Melati, Yo, P., Bagus, I., & Surya, K. (2015). Putu Melati Purbaningrat Yo 1 Fakultas Ekonomi Universitas Udayana ( Unud ), Bali , Indonesia. E-Jurnal Manajemen Unud, 4(5), 1149–1165.

Ramdhan, M. R., & Fajrianthi, F. (2021). Pengaruh Job Insecurity dan Work Life Balance terhadap Stres Kerja pada Karyawan Outsourcing. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(1), 327–337. https://doi.org/10.20473/brpkm.v1i1.24783

Rieche, Schermhorn, Hunt, J., J., G., & R., O. N. (2011). Organizational Behavior. John Wiley & Sons. NBER Working Papers, 89. (Retrieved from: http://www.nber.org/papers/w16019, Accessed: 20 Desember 2023)

Rindorindo, Rocky. P., Murni, S., & Trang, I. (2019). Pengaruh Beban Kerja, Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan Hotel Gran Puri. Jurnal EMBA, 7(4), 5953–5962. https://ejournal.unsrat.ac.id/index.php/emba/article/view/26576/26198

Ristanty, E. R. (2019). Pengaruh Komitmen, Stres Kerja Dan Kompensasi Terhadap Kinerja Karyawan Outsourcing Kpr Bca Soekarno Hatta. Jurnal Indonesia Membangun, 19(2), 72–85.

Saripuddin, J., & Handayani, R. (2019). Pengaruh Disiplin dan Motivasi Terhadap Kinerja Karyawan Pada PT. Kemasindo Cepat Nusantara Medan Jasman Saripuddin Universitas Muhammadiyah Sumatera Utara Rina Handayani Alumni Fakultas Ekonomi Universitas Muhammadiyah Sumatera Utara. Kumpulan Jurnal Dosen Universitas Muhammadiyah Sumatera Utara, 2(1), 420–429.

Satrini, I. D. A. K., Riana, I. G., & Subudi, I. M. (2017). Pengaruh Work Load, Ambiguitas Peran dan Budaya Organisasi terhadap stres kerja. E Jurnal Ekonomi Dan Bisnis , 6(3), 1177–1204.

Selye, H. (1956). The Stress of Life. McGraw-Hill: New York City.

Siregar, S. (2014). Statistik Parametrik untuk Penelitian Kuantitatif:dilengkapi dengan perhitungan manual dan aplikasi SPSS versi 17 (Edisi 1). Bumi Aksara: Jakarta.

Smeltzer, S. C., Cantrell, M. A., Sharts-Hopko, N. C., Heverly, M. A., Jenkinson, A., & Nthenge, S. (2016). Psychometric analysis of the work/life balance self-assessment scale. Journal of Nursing Measurement, 24(1), 5–14. https://doi.org/10.1891/1061-3749.24.1.5

Tri, Suharno, C. N.., & Muttaqiyathun, A. (2021). Pengaruh Work-Life Balance dan Stres Kerja Terhadap Kinerja Karyawan pada Masa Pandemi Covid-19. Proceeding of The URECOL, 14(1) 538–545.

Triana, Nurshoimah, Nurweni, H., & Hartati, R. (2023). Pengaruh Work Life Balance, Work Overload, dan Burnout terhadap Kinerja Pegawai Dinas Kesehatan Kabupaten Kulon Progo. Jurnal Cakrawangsa Bisnis, 4(1), 27–40.

Wulan, Prasetyaningtyas, S., Darmawan, A., Puhirta, B. P., & Kusmanto, D. A. (2022). Impact of Workload and Responsibility Load on Work Stress and Job Performance on Construction Projects During the Pandemic. Jurnal Aplikasi Manajemen, 20(1), 136–145. https://doi.org/10.21776/ub.jam.2022.020.01.14

Yogata, Fera Septyani Hobby Sarbarita, Yolanda Kaslina Purba, R. R. J. (2023). Pengaruh Shift Work, Work Overload, Dan Work Life Balance Terhadap Job Performance Dengan Time Management. Sosains Jurnal Sosial Dan Sains, 3(10), 398–417.

Zahoor, N., Abdullah, N. A. C., & Zakaria, N. (2021). The role of high performance work practices, work-family conflict, job stress and personality in affecting work life balance. Management Science Letters, 11(1), 1367–1378. https://doi.org/10.5267/j.msl.2020.11.003

Downloads

Published

2024-05-06

How to Cite

Zerlina, A. V., & Budiono. (2024). Pengaruh work overload dan work-life balance terhadap job performance melalui job stress pada karyawan. Jurnal Ilmu Manajemen, 12(2), 243–258. https://doi.org/10.26740/jim.v12n2.p243-258
Abstract views: 69 , PDF Downloads: 83