Menguak dampak digitalisasi: kinerja karyawan dan kepuasan kerja di PT Millenium Pharmacon International Tbk.
DOI:
https://doi.org/10.26740/jim.v13n4.p974-986Kata Kunci:
digitalisasi, kinerja karyawan, Kepuasan kerjaAbstrak
PT Millenium Pharmacon International Tbk. cabang Surabaya, yakni perusahaan distribusi farmasi yang berfokus pada penyaluran produk kesehatan dan obat-obatan. Perusahaan ini didirikan pada 20 Oktober 1952 di Jakarta oleh Soedarpo Sastrosatomo dan Minarsih Soedarpo yang berlokasi di Jalan Kalibokor Selatan No. 152, Baratajaya, Kecamatan Gubeng,
Surabaya, Jawa Timur. Penelitian ini bertujuan untuk mengkaji serta menjelaskan pengaruh digitalisasi terhadap kinerja karyawan melalui kepuasan kerja. Penelitian ini tergolong penelitian kuantitatif dengan populasi sebanyak 52 karyawan. Penelitian ini menggunakan teknik Nonprobability Sampling yaitu sampling jenuh dimana semua anggota populasi dijadikan sampel. Penelitian ini menerapkan Structural Equation Modeling (SEM) dengan bantuan software Smart Partial Least Square 3.2.9. Hasil dari penelitian ini menunjukkan bahwa digitalisasi berpengaruh positif signifikan terhadap kinerja karyawan, digitalisasi tidak memiliki pengaruh terhadap kepuasan kerja, kepuasan kerja tidak memilik pengaruh terhadap kinerja
karyawan, dan kepuasan kerja tidak dapat memediasi pengaruh digitalisasi terhadap kinerja karyawan.
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