Pengaruh Penilaian dan Mentoring terhadap Peningkatan Kinerja Karyawan Rumah Sakit Islam Nasrul Ummah

Authors

  • Moch Bayu Hindarto Universitas Negeri Surabaya

DOI:

https://doi.org/10.26740/jim.v9n4.p1623-1632

Keywords:

employee performance, mentoring, performance appraisal

Abstract

Employee performance is very influential on the service of a hospital. This study aims to determine the effect of performance appraisal and mentoring on employee performance at The Islamic Hospital Nasrul Ummah of Lamongan. The population of this study were all hospital employees from health workers, pharmacists and other administrative divisions. This study used a sample of 76 (seventy-six) people with a random sampling method. Data analysis used multiple linear regression with SPSS Statistics 26 for Mac from IBM. The effect of performance appraisal and mentoring is positively significant. Nasrul Ummah Islamic Hospital must continue to performance appraisal and mentoring its employees to maintain their performance well to attract people to choose Nasrul Ummah Islamic Hospital over another hospital.

References

Agustin, T. (2019). Pengaruh Penilaian Kinerja Terhadap Kinerja Pegawai Melalui Pengembangan Karir Pegawai Pada PT. Bank Pembangunan Daerah Kalimantan Barat Cabang Sekadadu. Equator Journal of Management and Entrepreneurship, 7(1), 1–19. Diambil dari https://jurnal.untan.ac.id/index.php/jmdb/article/view/28448

Al-Jedaia, Y., & Mehrez, A. (2020). The effect of performance appraisal on job performance in governmental sector: The mediating role of motivation. Management Science Letters, 10(9), 2077–2088. https://doi.org/10.5267/j.msl.2020.2.003

Alewine, T. (1999). Penilaian Kinerja dan Standar Kinerja. Edisi keempat. Jakarta: Elex Media Computindo.

Allen, T., Smith, M., Mael, F., & Gavan, O. (2009). Organization-Level Mentoring and Organizational Performance Within Substance Abuse Centers. Journal of Management, 35(5), 1113–1128.

Alwi, S. (2012). Manajemen Sumber Daya Manusia Strategi Keunggulan Kompetitif. Edisi pertama. Yogyakarta: BPFE.

Anjaningrum, W. D., & Sapoetra, Y. A. (2018). Pengaruh Entrepreneurship, Business Coaching , Mentoring, dan Komunitas Kreatif Terhadap Kinerja Industri Kreatif (Studi pada Industri Kreatif yang Tergabung dalam Malang Creative Fusion). Jurnal Ilmiah Bisnis dan Ekonomi STIE Asia, 12(1), 83–92. Diambil dari http://lp3m.asia.ac.id/wp-content/uploads/2018/04/12.-JURNAL-WIDIYA-VOL-12-NO-1-B2018.pdf

Bayo-Moriones, A., Galdon-Sanchez, J. E., & Martinez-de-Morentin, S. (2021). Business strategy, performance appraisal and organizational results. Personnel Review, 50(2), 515–534. https://doi.org/10.1108/PR-09-2019-0498

BPS. (2021). Hasil Sensus Penduduk 2020. Diambil dari https://www.bps.go.id/pressrelease/2021/01/21/1854/hasil-sensus-penduduk-2020.html (Diakses 15/06/2021)

Carter, J. W., & Youssef-Morgan, C. M. (2019). The positive psychology of mentoring: A longitudinal analysis of psychological capital development and performance in a formal mentoring program. Human Resource Development Quarterly, 30(3), 383–405. https://doi.org/10.1002/hrdq.21348

Castro, S. L., & Scandura, T. A. (2004). The tale of two measures: Evaluation and comparison of Scandura's (1992) and Ragins and McFarlin's (1990) mentoring measures. Paper presented at the Southern Management Association Meeting, San Antonio, TX. 1-39

Chatterjee, S., Dey, A. K., & Chaturvedi, H. (2021). Effect of Mentoring on Job Performance among Indian Millennials: A Quantitative Study. International Journal of Evidence Based Coaching and Mentoring, 19(1), 90–104. https://doi.org/10.24384/nq43-ar60

Daft, R. L. (2010). Management (9 ed.). Mason: Cengage Learning.

Daoanis, L. (2012). Performance Appraisal System: Its Implication to Employee Performance. Journal of Resource Development and Management, 2(3), 55–62.

Dessler, G. (2013). Manajemen Sumber Daya Manusia. Edisi kedua. Jakarta: Prenhallindo.

Ghozali, I. (2018). Aplikasi Analisis Multivariete SPSS 25. Edisi kesembilan. Semarang: Universitas DIponegoro.

Heywood, J. S., Jirjahn, U., & Struewing, C. (2017). Locus of control and performance appraisal. Journal of Economic Behavior and Organization, 142, 205–225. https://doi.org/10.1016/j.jebo.2017.06.011

Jones, J. (2012). An Analysis of Learning Outcomes Within Formal Mentoring Relationships. International Journal of Evidence Based Coaching & Mentoring, 10(1), 57–72.

Kemenkes RI. (2021). Data RS Online. Diambil dari http://sirs.yankes.kemkes.go.id/klinikonline/data_list.php?goto=6 (Diakses 15/06/2021)

Kemenkes RI. (2021). Menkes SDM Berkualitas Jadi Kunci Pelayanan Prima di Rumah Sakit. Diambil dari https://sehatnegeriku.kemkes.go.id/baca/rilis-media/20210414/3437530/menkes-sdm-berkualitas-jadi-kunci-pelayanan-kesehatan-prima-di-rumah-sakit/ (Diakses 15/06/2021)

Khan, Z., Khan, A. S., & Khan, I. (2017). Impact of Performance Appraisal on Employee’s Performance Including the Moderating Role of Motivation: A Survey of Commercial Banks in Dera Ismail Khan, Khyber Pakhtunkhwa, Pakistan. Universal Journal of Industrial and Business Management, 5(1), 1–9. https://doi.org/10.13189/ujibm.2017.050101

Lee, Y., & Lee, J. Y. (2018). A multilevel analysis of individual and organizational factors that influence the relationship between career development and job-performance improvement. European Journal of Training and Development, 42(5–6), 286–304. https://doi.org/10.1108/EJTD-11-2017-0097

Marta, J. D., & Wijayati, D. T. (2018). Pengaruh Budaya Organisasi dan Komunikasi Organisasi terhadap Kinerja Karyawan PT. X. BISMA (Bisnis dan Manajemen), 8(2), 218-236.

Mathis, R., & Jackson, J. (2006). Manajemen Sumber Daya Manusia. Edisi kesepuluh. Jakarta: Salemba Empat.

Mayo, A. (2000). The Role of Employee Development in The Growth of Intellectual Capital. Personal Review, 29(4), 129–141.

Mundia, C. N., & Iravo, M. (2014). Role of Mentoring Programs on the Employee Performance in Organisations: A Survey of Public Universities in Nyeri County, Kenya. International Journal of Academic Research in Business and Social Sciences, 4(8), 393–412. https://doi.org/10.6007/ijarbss/v4-i8/1110

Neupane, R. (2015). Effects of Coaching and Mentoring on Employee Performance in the UK Hotel Industry. International Journal of Social Sciences and Management, 2(2), 123–138. https://doi.org/10.3126/ijssm.v2i2.12323

Ofobruku, S. A., & Nwakoby, N. P. (2015). Effects of Mentoring on Employees’ Performance in Selected Family Business in Abuja , Nigeria. Singaporean Journal of Business Economics and Management Studies, 4(9), 29–50. https://doi.org/10.12816/0019684

Oladimeji, M. S., & Sowemimo, O. Z. (2020). The Effect of Mentoring on Employee Job Performance in the Nigerian Service Sector. Management of Organizations: Systematic Research, 84(1), 31–44. https://doi.org/10.1515/mosr-2020-0011

Qosim, U., Seputra, A., & Minarsih, M. M. (2020). Influence of The Work Environment, Motivation and Employee Competency on Employee Performance PT.Geo Given Visi Mandiri Semarang. Journal of Management, 6(1), 1-16. https://jurnal.unpand.ac.id/index.php/MS/article/view/1527

Rivai, V. (2009). Manajemen Sumber Daya Manusia Untuk Perusahaan: Dari Teori ke Praktek. Edisi ketiga. Depok: Rajawali Press. http://tibs-trisakti.ac.id/files/Manajemen%20Sumber%20Daya%20Manusia%20Untuk%20Perusahaan.pdf

Robbins, S., & Decenzo, D. (2004). Fundamentals of Management. Edisi kedelapan. New Jersey: Prentice Hall. http://www.mim.ac.mw/books/Fundamentals%20of%20Management.pdf

Schuler, R., Dowling, P., Smart, J., & Huber, V. (1992). Human Resource Management in Australia. Edisi kedua. Sydney: Harper Educational.

Setiawati, T., & Ariani, D. (2019). The Influence of Fairness of Performance Appraisal and Job Satisfaction through Commitment on Job Performance. Review of Integrative Business and Economics Research, 9(3), 133–151.

Simmonds, A., & Dick, A. (2018). Mentoring and Professional Identity Formation for Teaching Stream Faculty. International Journal of Mentoring and Coaching in Education, 7(4), 285–295.

Siswanto, B. (1996). Manajemen Sumber Daya Manusia. Edisi pertama. Jakarta: Galia.

Warokka, A., Gallato, C. G., & Moorthy, T. (2012). Organizational Justice in Performance Appraisal System and Work Performance: Evidence from an Emerging Market. Journal of Human Resource Management Research, 2(1), 1-18

Wilandari, D. F., Sunarsi, D., & Mas’adi, M. (2021). Pengaruh Penilaian Kerja Terhadap Kinerja Karyawan Pada PT. Jaya Mandiri Rekabuana di Cilandak. Jurnal Ekonomi Efektif, 3(2), 262–269. https://doi.org/10.32493/jee.v3i2.8746

Tipung, D. D. (2018). Pengaruh Total Quality Management, Gaya Kepemimpinan, Kedisiplinan Kerja, dan Fungsi Mentoring Terhadap Kinerja Karyawan PT. Kemakmuran Berkah Timber Samarinda. Ekonomia,7(1),290–296.Diambildari http://ejurnal.untag-smd.ac.id/index.php/EKM/article/view/3453

Evaline, H., & Bula, D. (2017). Performance Appraisal Systems and Employee Performance in Commercial Banks in Nairobi City County, Kenya. International Journal of Current Aspects in Human Resource Management, 114-125.

Downloads

Published

2021-12-31

How to Cite

Hindarto, M. B. . (2021). Pengaruh Penilaian dan Mentoring terhadap Peningkatan Kinerja Karyawan Rumah Sakit Islam Nasrul Ummah . Jurnal Ilmu Manajemen, 9(4), 1623–1632. https://doi.org/10.26740/jim.v9n4.p1623-1632

Issue

Section

Artikel
Abstract views: 521 , PDF Downloads: 1028