Pengaruh lingkungan kerja dan konflik peran terhadap niatan berhenti
DOI:
https://doi.org/10.26740/jim.v13n1.p199-207Keywords:
intention to quit, non-physical work environment, physical work environment, role conflictAbstract
This study examines the impact of the work environment and role conflict on employees' intention to quit, employing a quantitative approach with data processed using the Smart PLS application. The research involved 100 respondents to explore how various aspects of the work environment, both physical and non-physical, along with role conflict, shape employees' decisions regarding whether to remain in or leave their organization. The findings indicate that the physical and non-physical work environments do not have a significant effect on employees' intention to quit, suggesting that environmental factors alone may not be the primary drivers of turnover decisions. However, role conflict was found to have a positive effect, highlighting the importance of clarity in job responsibilities and expectations. When employees face overlapping or unclear roles, dissatisfaction can increase, leading to a higher likelihood of departure. These results emphasize the need for organizations to address role ambiguity and implement clear job structures to enhance employee satisfaction, retention, and overall workplace stability.
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