Pengaruh Kepemimpinan Transformasional dan Employee Engagement terhadap Kinerja Karyawan PT Taspen (Persero) Kantor Cabang Utama Surabaya
DOI:
https://doi.org/10.26740/jim.v9n1.p19-27Keywords:
employee engagement, employee performance, transformational leadership.Abstract
This study aimed to examine and analyze transformational leadership and employee engagement on employee performance at PT. Taspen (Persero) Kantor Cabang Utama Surabaya. Quantitative methods use to process questionnaire that employees have filled in. The study population was all employees of PT. Taspen (Persero) Kantor Cabang Utama Surabaya consisting of 63 employees. The analytical tool used is multiple linear regression analysis by IBM SPSS 23 software. This study indicates that transformational leadership has a positive impact on employee performance. Employee engagement has a positive impact on employee performance. Transformational leadership and employee engagement can affect the performance of employees of PT. Taspen (Persero) Kantor Cabang Utama Surabaya.
References
Andrew, O. C. & Sofian, S. (2012) ˜Individual Factors and Work Outcomes of Employee Engagement, Procedia - Social and Behavioral Sciences. Elsevier B.V., 40, pp. 498508. doi: 10.1016/j.sbspro.2012.03.222.
Azoury, A., Daou, L. & Sleiaty, F. (2013) ˜Employee engagement in family and non-family firms, International Strategic Management Review. Holy Spirit University of Kaslik, 1(12), pp. 1129. doi: 10.1016/j.ism.2013.08.002.
Bai, Y., Lin, L. & Li, P. P. (2016) ˜How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership, Journal of Business Research. Elsevier Inc., 69(9), pp. 32403250. doi: 10.1016/j.jbusres.2016.02.025.
Bakhtiar. (2019). Kategori kepemimpinan transformational. Jurnal Ilmiah Prodi Pendidikan Agama Islam, 11(1).
Bakti, A. S. (2016). Pengaruh Budaya Organisasi dan Employee Engagement Terhadap Kinerja Karyawan Civil Society Organization PKBI Pusat The Impact of Organizational Culture and Employee Engagement On Employee Work Performance Civil Society Organization IPPA HQ. E-Proceeding Of Management, 3(3), 30883095.
Barling, J., Akers, A. & Beiko, D. (2018) ˜The impact of positive and negative intraoperative surgeons leadership behaviors on surgical team performance, American Journal of Surgery. Elsevier Inc., 215(1), pp. 1418. doi: 10.1016/j.amjsurg.2017.07.006.
Bedarkar, M. & Pandita, D. (2014) ˜A Study on the Drivers of Employee Engagement Impacting Employee Performance, Procedia - Social and Behavioral Sciences. Elsevier B.V., 133, pp. 106115. doi: 10.1016/j.sbspro.2014.04.174.
Cavazotte, F., Moreno, V. & Hickmann, M. (2012) ˜Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance, Leadership Quarterly. Elsevier Inc., 23(3), pp. 443455. doi: 10.1016/j.leaqua.2011.10.003.
ÇekmecelioÄŸlu, H. G. & ÖzbaÄŸ, G. K. (2016) ˜Leadership and Creativity: The Impact of Transformational Leadership on Individual Creativity, Procedia - Social and Behavioral Sciences. Elsevier B.V., 235(October), pp. 243249. doi: 10.1016/j.sbspro.2016.11.020.
Deinert, A. et al. (2015) ˜Transformational leadership sub-dimensions and their link to leaders personality and performance, Leadership Quarterly. Elsevier Inc., 26(6), pp. 10951120. doi: 10.1016/j.leaqua.2015.08.001.
Ghozali, Imam. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21. Semarang: Badan Penerbit UNDIP
Ghozali, Imam & Ratmono, Dwi. (2013). Analisis Multivariat dan Ekonometrika: Teori, Konsep, dan Aplikasi dengan EViews 8. Semarang: Badan Penerbit Universitas Diponegoro
Giovanni, J. (2018). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja dengan Work Engagement sebagai Variabel Pemediasi (Studi Eksplorasi pada Karyawan Usia Muda di Kota Pontianak). Integra, 8(1). https://doi.org/10.35697/jrbi.v2i1.64.
Gruman, J. A. & Saks, A. M. (2011) ˜Performance management and employee engagement, Human Resource Management Review. Elsevier Inc., 21(2), pp. 123136. doi: 10.1016/j.hrmr.2010.09.004.
Hanaysha, J. (2016) ˜Testing the Effects of Employee Engagement, Work Environment, and Organizational Learning on Organizational Commitment, Procedia - Social and Behavioral Sciences. The Author(s), 229, pp. 289297. doi: 10.1016/j.sbspro.2016.07.139.
Handoyo, A. W., & Setiawan, R. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada PT. Tirta Rejeki Dewata. Agora, 5(1).
Hayward, Brett Anthony. (2005). Relationship between employee performance, leadership and emotional intelligence in a south african parastatal organization. Thesis: Rhodes University
J., A. (2014) ˜Determinants of employee engagement and their impact on employee performance, International Journal of Productivity and Performance Management, 63(3), pp. 308323. doi: 10.1108/IJPPM-01-2013-0008.
Jun, S. Y. (2017). The Mediating Effect of Social Capital on the Relationship Between Public Health Managers Transformational Leadership and Public Health Nurses Organizational Empowerment in Korea Public Health. Asian Nursing Research, 11(4), 246252. https://doi.org/10.1016/j.anr.2017.08.006.
Mahendra, K., & Mujiati, N. (2015). Pengaruh Kepemimpinan Transformasional, Disiplin Kerja, Dan Burnout Pada Kinerja Karyawan Arma Museum and Resort. E-Jurnal Manajemen Universitas Udayana, 4(10), 255182.
Markos, S. & Sridevi, M. (2010) ˜Employee Engagement: The key to improving performance, International Journal of Business and Management, 5(12), pp. 8996.
McColl-Kennedy, Janet; Anderson, R. (2002) ˜Impact of leadership style and emotions on subordinate performance.pdf, The Leadership Quarterly, 13, pp. 545559.
Nair, M. S. & Salleh, R. (2015) ˜Linking Performance Appraisal Justice, Trust, and Employee Engagement: A Conceptual Framework, Procedia - Social and Behavioral Sciences, 211, pp. 11551162. doi: 10.1016/j.sbspro.2015.11.154.
Nguyen, T. T. et al. (2017) ˜Effect of transformational-leadership style and management control system on managerial performance, Journal of Business Research. Elsevier Inc., 70, pp. 202213. doi: 10.1016/j.jbusres.2016.08.018.
Prastyo, D. E. (2014). Pengaruh Gaya Kepemimpinan Transformasional terhadap Kinerja Karyawan melalui Kualitas Hubungan. Jurnal Ilmu Manajemen, 2(4).
Purba, C. B., & Gunawan, P. N. (2018). The Influence of Work Motivation, Organizational Culture and Career Development on Employee Performance in PT. Titis Sampurna Inspection. Saudi Journal of Business and Management Studies (SJBMS), 3(6), 629640. https://doi.org/10.21276/sjbms.2018.3.6.4.
Putri, M. D., & Soedarsono, D. K. (2017). Pengaruh Kepemimpinan Transformasional Dan Employee Engagement Terhadap Kinerja Karyawan Direktorat Solution Operation Telkomsigma. E-Proceeding of Management¯:, 4(3), 25412546.
Putri, S. N. A., & Dadang, I. (2016). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan ( Studi Kasus Pada Pt . Bank Rakyat Indonesia ( Persero ) Tbk Kantor Cabang Ngawi Jawa Timur ) the Impact of Transformational Leadership on Employees Performance ( Case Study in PT . BA. E-Proceeding Of Management, 3(2), 10861095.
Ramadhan, N., & Sembiring, J. (2014). Pengaruh Employee Engagement Di Human Capital Center. Jurnal Manajemen Indonesia, 14, 4758.
Samad, S. (2012) ˜The Influence of Innovation and Transformational Leadership on Organizational Performance, Procedia - Social and Behavioral Sciences. Elsevier B.V., 57, pp. 486493. doi: 10.1016/j.sbspro.2012.09.1215.
Sattar, T., Ahmad, K., & Hassan, S. M. (2015). Role of Human Resource Practices in Employee Performance and Job Satisfaction With Mediating Effect of Employee Engagement. Pakistan Economic and Social Review, 53(1), 8196.
Semuel, H., Siagian, H. & Octavia, S. (2017) ˜The Effect of Leadership and Innovation on Differentiation Strategy and Company Performance, Procedia - Social and Behavioral Sciences. The Author(s), 237(June 2016), pp. 11521159. doi: 10.1016/j.sbspro.2017.02.171.
Subhi, E. R., & Yuniati, T. (2014). Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Dengan Penghargaan Sebagai Variabel Moderating. Jurnal Ilmu & Riset Manajemen, 3(2). https://doi.org/10.24843/eeb.2017.v06.i07.p06.
Sugiono, E., & Rachmawati, W. (2019). Pengaruh Gaya Kepemimpinan Transformasional, Budaya Organisasi dan Motivasi Ekstrinsik Terhadap Kinerja Karyawan PT Semen Padang, Jakarta Selatan. Jurnal Ilmu Manajemen Oikonomia, 13(2), 3748.
Sugiyono. (2010). Metode Penelitian Pendidikan Pendekatan Kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta
Sulastri, E. S. G. dan T. (2017). Pengaruh Budaya Organisasi , Motivasi , Dan Kepuasan Kerja Terhadap Kinerja Karyawan PT . PLN ( Persero ) Wilayah Kalimantan Selatan dan Kalimantan. Jurnal Bisnis Dan Pembangunan, 6(1).
Urban, W. (2017) ˜System of Amoebas as a Remedy for Employee Engagement Deficits - A Conceptual Deliberation, Procedia Engineering. The Author(s), 182, pp. 725731. doi: 10.1016/j.proeng.2017.03.188.
Yammarino, F. J., Spangler, W. D. & Bass, B. M. (1993) ˜Transformational Leadership and Performance: A Longitudinal Investigation, Leadership Quarterly, 4(1), pp. 81102. doi: 10.1016/1048-9843(93)90005-E.
Yıldız, S., BaÅŸtürk, F. & Boz, Ä°. T. (2014) ˜The Effect of Leadership and Innovativeness on Business Performance, Procedia - Social and Behavioral Sciences, 150, pp. 785793. doi: 10.1016/j.sbspro.2014.09.064.
Zehir, C., Sehitoglu, Y. & Erdogan, E. (2012) ˜The Effect of Leadership and Supervisory Commitment to Organizational Performance, Procedia - Social and Behavioral Sciences, 58, pp. 207216. doi: 10.1016/j.sbspro.2012.09.994.
Azoury, A., Daou, L. & Sleiaty, F. (2013) ˜Employee engagement in family and non-family firms, International Strategic Management Review. Holy Spirit University of Kaslik, 1(12), pp. 1129. doi: 10.1016/j.ism.2013.08.002.
Bai, Y., Lin, L. & Li, P. P. (2016) ˜How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership, Journal of Business Research. Elsevier Inc., 69(9), pp. 32403250. doi: 10.1016/j.jbusres.2016.02.025.
Bakhtiar. (2019). Kategori kepemimpinan transformational. Jurnal Ilmiah Prodi Pendidikan Agama Islam, 11(1).
Bakti, A. S. (2016). Pengaruh Budaya Organisasi dan Employee Engagement Terhadap Kinerja Karyawan Civil Society Organization PKBI Pusat The Impact of Organizational Culture and Employee Engagement On Employee Work Performance Civil Society Organization IPPA HQ. E-Proceeding Of Management, 3(3), 30883095.
Barling, J., Akers, A. & Beiko, D. (2018) ˜The impact of positive and negative intraoperative surgeons leadership behaviors on surgical team performance, American Journal of Surgery. Elsevier Inc., 215(1), pp. 1418. doi: 10.1016/j.amjsurg.2017.07.006.
Bedarkar, M. & Pandita, D. (2014) ˜A Study on the Drivers of Employee Engagement Impacting Employee Performance, Procedia - Social and Behavioral Sciences. Elsevier B.V., 133, pp. 106115. doi: 10.1016/j.sbspro.2014.04.174.
Cavazotte, F., Moreno, V. & Hickmann, M. (2012) ˜Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance, Leadership Quarterly. Elsevier Inc., 23(3), pp. 443455. doi: 10.1016/j.leaqua.2011.10.003.
ÇekmecelioÄŸlu, H. G. & ÖzbaÄŸ, G. K. (2016) ˜Leadership and Creativity: The Impact of Transformational Leadership on Individual Creativity, Procedia - Social and Behavioral Sciences. Elsevier B.V., 235(October), pp. 243249. doi: 10.1016/j.sbspro.2016.11.020.
Deinert, A. et al. (2015) ˜Transformational leadership sub-dimensions and their link to leaders personality and performance, Leadership Quarterly. Elsevier Inc., 26(6), pp. 10951120. doi: 10.1016/j.leaqua.2015.08.001.
Ghozali, Imam. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21. Semarang: Badan Penerbit UNDIP
Ghozali, Imam & Ratmono, Dwi. (2013). Analisis Multivariat dan Ekonometrika: Teori, Konsep, dan Aplikasi dengan EViews 8. Semarang: Badan Penerbit Universitas Diponegoro
Giovanni, J. (2018). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja dengan Work Engagement sebagai Variabel Pemediasi (Studi Eksplorasi pada Karyawan Usia Muda di Kota Pontianak). Integra, 8(1). https://doi.org/10.35697/jrbi.v2i1.64.
Gruman, J. A. & Saks, A. M. (2011) ˜Performance management and employee engagement, Human Resource Management Review. Elsevier Inc., 21(2), pp. 123136. doi: 10.1016/j.hrmr.2010.09.004.
Hanaysha, J. (2016) ˜Testing the Effects of Employee Engagement, Work Environment, and Organizational Learning on Organizational Commitment, Procedia - Social and Behavioral Sciences. The Author(s), 229, pp. 289297. doi: 10.1016/j.sbspro.2016.07.139.
Handoyo, A. W., & Setiawan, R. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada PT. Tirta Rejeki Dewata. Agora, 5(1).
Hayward, Brett Anthony. (2005). Relationship between employee performance, leadership and emotional intelligence in a south african parastatal organization. Thesis: Rhodes University
J., A. (2014) ˜Determinants of employee engagement and their impact on employee performance, International Journal of Productivity and Performance Management, 63(3), pp. 308323. doi: 10.1108/IJPPM-01-2013-0008.
Jun, S. Y. (2017). The Mediating Effect of Social Capital on the Relationship Between Public Health Managers Transformational Leadership and Public Health Nurses Organizational Empowerment in Korea Public Health. Asian Nursing Research, 11(4), 246252. https://doi.org/10.1016/j.anr.2017.08.006.
Mahendra, K., & Mujiati, N. (2015). Pengaruh Kepemimpinan Transformasional, Disiplin Kerja, Dan Burnout Pada Kinerja Karyawan Arma Museum and Resort. E-Jurnal Manajemen Universitas Udayana, 4(10), 255182.
Markos, S. & Sridevi, M. (2010) ˜Employee Engagement: The key to improving performance, International Journal of Business and Management, 5(12), pp. 8996.
McColl-Kennedy, Janet; Anderson, R. (2002) ˜Impact of leadership style and emotions on subordinate performance.pdf, The Leadership Quarterly, 13, pp. 545559.
Nair, M. S. & Salleh, R. (2015) ˜Linking Performance Appraisal Justice, Trust, and Employee Engagement: A Conceptual Framework, Procedia - Social and Behavioral Sciences, 211, pp. 11551162. doi: 10.1016/j.sbspro.2015.11.154.
Nguyen, T. T. et al. (2017) ˜Effect of transformational-leadership style and management control system on managerial performance, Journal of Business Research. Elsevier Inc., 70, pp. 202213. doi: 10.1016/j.jbusres.2016.08.018.
Prastyo, D. E. (2014). Pengaruh Gaya Kepemimpinan Transformasional terhadap Kinerja Karyawan melalui Kualitas Hubungan. Jurnal Ilmu Manajemen, 2(4).
Purba, C. B., & Gunawan, P. N. (2018). The Influence of Work Motivation, Organizational Culture and Career Development on Employee Performance in PT. Titis Sampurna Inspection. Saudi Journal of Business and Management Studies (SJBMS), 3(6), 629640. https://doi.org/10.21276/sjbms.2018.3.6.4.
Putri, M. D., & Soedarsono, D. K. (2017). Pengaruh Kepemimpinan Transformasional Dan Employee Engagement Terhadap Kinerja Karyawan Direktorat Solution Operation Telkomsigma. E-Proceeding of Management¯:, 4(3), 25412546.
Putri, S. N. A., & Dadang, I. (2016). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan ( Studi Kasus Pada Pt . Bank Rakyat Indonesia ( Persero ) Tbk Kantor Cabang Ngawi Jawa Timur ) the Impact of Transformational Leadership on Employees Performance ( Case Study in PT . BA. E-Proceeding Of Management, 3(2), 10861095.
Ramadhan, N., & Sembiring, J. (2014). Pengaruh Employee Engagement Di Human Capital Center. Jurnal Manajemen Indonesia, 14, 4758.
Samad, S. (2012) ˜The Influence of Innovation and Transformational Leadership on Organizational Performance, Procedia - Social and Behavioral Sciences. Elsevier B.V., 57, pp. 486493. doi: 10.1016/j.sbspro.2012.09.1215.
Sattar, T., Ahmad, K., & Hassan, S. M. (2015). Role of Human Resource Practices in Employee Performance and Job Satisfaction With Mediating Effect of Employee Engagement. Pakistan Economic and Social Review, 53(1), 8196.
Semuel, H., Siagian, H. & Octavia, S. (2017) ˜The Effect of Leadership and Innovation on Differentiation Strategy and Company Performance, Procedia - Social and Behavioral Sciences. The Author(s), 237(June 2016), pp. 11521159. doi: 10.1016/j.sbspro.2017.02.171.
Subhi, E. R., & Yuniati, T. (2014). Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Dengan Penghargaan Sebagai Variabel Moderating. Jurnal Ilmu & Riset Manajemen, 3(2). https://doi.org/10.24843/eeb.2017.v06.i07.p06.
Sugiono, E., & Rachmawati, W. (2019). Pengaruh Gaya Kepemimpinan Transformasional, Budaya Organisasi dan Motivasi Ekstrinsik Terhadap Kinerja Karyawan PT Semen Padang, Jakarta Selatan. Jurnal Ilmu Manajemen Oikonomia, 13(2), 3748.
Sugiyono. (2010). Metode Penelitian Pendidikan Pendekatan Kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta
Sulastri, E. S. G. dan T. (2017). Pengaruh Budaya Organisasi , Motivasi , Dan Kepuasan Kerja Terhadap Kinerja Karyawan PT . PLN ( Persero ) Wilayah Kalimantan Selatan dan Kalimantan. Jurnal Bisnis Dan Pembangunan, 6(1).
Urban, W. (2017) ˜System of Amoebas as a Remedy for Employee Engagement Deficits - A Conceptual Deliberation, Procedia Engineering. The Author(s), 182, pp. 725731. doi: 10.1016/j.proeng.2017.03.188.
Yammarino, F. J., Spangler, W. D. & Bass, B. M. (1993) ˜Transformational Leadership and Performance: A Longitudinal Investigation, Leadership Quarterly, 4(1), pp. 81102. doi: 10.1016/1048-9843(93)90005-E.
Yıldız, S., BaÅŸtürk, F. & Boz, Ä°. T. (2014) ˜The Effect of Leadership and Innovativeness on Business Performance, Procedia - Social and Behavioral Sciences, 150, pp. 785793. doi: 10.1016/j.sbspro.2014.09.064.
Zehir, C., Sehitoglu, Y. & Erdogan, E. (2012) ˜The Effect of Leadership and Supervisory Commitment to Organizational Performance, Procedia - Social and Behavioral Sciences, 58, pp. 207216. doi: 10.1016/j.sbspro.2012.09.994.
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2021-03-30
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Cahyandani, P. T. (2021). Pengaruh Kepemimpinan Transformasional dan Employee Engagement terhadap Kinerja Karyawan PT Taspen (Persero) Kantor Cabang Utama Surabaya. Jurnal Ilmu Manajemen, 9(1), 19–27. https://doi.org/10.26740/jim.v9n1.p19-27
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