Pengaruh Pemberdayaan Karyawan, Kerja Tim, dan Pelatihan terhadap Kepuasan Kerja
DOI:
https://doi.org/10.26740/jim.v8n3.p813-817Keywords:
employee empowerment, job satisfaction, teamwork, training.Abstract
This study aims to determine and explain the effects of employee empowerment, teamwork and training on job satisfaction at Human Resource Management and Marketing & Customer Services of PDAM Surya Sembada Kota Surabaya with a sample size of 60 respondents to employees at Human Resource Management and Marketing & Customer Services of PDAM Surya Sembada Kota Surabaya. The statistical analysis used in this study was SPSS. The results of this study indicate that employee empowerment does not affect job satisfaction, teamwork does not affect job satisfaction and training has a significant positive effect on job satisfaction.
References
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Raza, H., Jawad, M., Owais, M., & Raza, A. (2015). Impact of Employee Empowerment on Job Satisfaction of Employees in Corporate Banking Sector Employees of Pakistan. Journal of Applied Environmental and Biological Sciences. https://doi.org/10.1007/978-3-662-47241-5_65
Risha, J., Kurniawan, Z., & Widjaja, D. C. (2014). Pengaruh Employee Empowerment terhadap Service Quality di Hotel Bintang 3 di Surabaya. Journal of Multidisciplinary Research in Healthcare, 1(1), 5362. https://doi.org/10.15415/jmrh.2014.11005
Saprudin. (2018). Pengaruh Pelatihan dan Kompensasi terhadap Kepuasan Kerja Karyawan. Journal of Information System, Applied, Management, Accounting and Research, 2(1), 1419.
Sharma, J. P., & Bajpai, N. (2014). Teamwork a Key Driver in Organizations and Its Impact on Job Satisfaction of Employees in Indian Public and Private Sector Organizations. Global Business Review, 15(4), 815831. https://doi.org/10.1177/0972150914543417
Ulutas, M. (2018). The effect of empowerment on employees job satisfaction: a research on konya industrial zone. MANAS Journal of Social Studies, 1(7), 589600.
Vonny, R. P. E. (2016). Pengaruh Pelatihan, Fasilitas Kerja dan Kompensasi terhadap Kepuasan Kerja Karyawan pada PT United Tractors Cabang Manado. Jurnal Berkala Ilmiah Efisiensi, 16(3), 407418.
Wahyudi, C. (2017). Pengaruh Budaya Organisasi dan Kerjasama Tim terhadap Kepuasan Kerja Karyawan PT. Asia Baru Plastik Bandung. Jurnal Universitas Kristen Maranatha.
Zumrah, A. R. (2015). Training, Job Satisfaction, POS and Service Quality: The Case of Malaysia. World Journal of Management, 6(2), 7491. https://doi.org/10.21102/wjm.2015.09.62.06
Azbari, M. E., Akbari, M., & Chaijani, M. H. (2015). The effect of strategic leadership and empowerment on job satisfaction of the employees of Guilan University. International Journal of Organizational Leadership, 4(4), 453464. https://doi.org/10.33844/ijol.2015.60230
Basir, N. M., & Wahjono, S. I. (2014). The Effectiveness of Training Towards Job Satisfaction with Job Performance as Mediating Variable at Agricultural Agency: Evidence from Malaysia. Balance Economics, Bussiness, Management and Accounting Journal, 10(19).
Devina, G. (2018). Pengaruh Teamwork terhadap Kepuasan Kerja Karyawan pada PT Federal International Finance Cabang Surabaya 2. Jurnal Ilmu Manajemen (JIM), 6(1), 19.
Insan, A. N., Astuti, E. S., Raharjo, K., & Hamid, D. (2013). The Effect of Empowerment of the Organizational Commitment and the Job Satisfaction of the Employees of the National Electricity Company (Ltd.) in South Sulawesi Province Indonesia. Asian Transactions on Basic & Applied Sciences, 03(04), 22214291. Retrieved from http://www.asian-transactions.org/Journals/Vol03Issue04/ATBAS/ATBAS-50301048.pdf
Leatemia, S. Y. (2018). Pengaruh Pelatihan dan Pengalaman Kerja terhadap Kinerja Pegawai (Studi pada Kantor Badan Pusat Statistik di Maluku). Jurnal Manis, 2(1), 110.
Lodjo, F. S. (2013). Pengaruh Pelatihan, Pemberdayaan dan Efikasi Diri terhadap Kepuasan Kerja. Jurnal EMBA, 1(3), 747755.
Luthans, F. (2011). Organizational Behavior. Retrieved from www.mhhe.com.
Mehmet. (2018). The Effect of Empowerment on Employees Job Satisfaction: a Research on Konya Industrial Zone. MANAS Journal of Social Studies, 7.
Rana, S., & Singh, V. (2016). Employee Empowerment and Job Satisfaction: An Empirical study in IT Industry. IOSR Journal of Humanities And Social Science (IOSR-JHSS), 21(10), 2329. https://doi.org/10.9790/0837-2110122329
Raza, H., Jawad, M., Owais, M., & Raza, A. (2015). Impact of Employee Empowerment on Job Satisfaction of Employees in Corporate Banking Sector Employees of Pakistan. Journal of Applied Environmental and Biological Sciences. https://doi.org/10.1007/978-3-662-47241-5_65
Risha, J., Kurniawan, Z., & Widjaja, D. C. (2014). Pengaruh Employee Empowerment terhadap Service Quality di Hotel Bintang 3 di Surabaya. Journal of Multidisciplinary Research in Healthcare, 1(1), 5362. https://doi.org/10.15415/jmrh.2014.11005
Saprudin. (2018). Pengaruh Pelatihan dan Kompensasi terhadap Kepuasan Kerja Karyawan. Journal of Information System, Applied, Management, Accounting and Research, 2(1), 1419.
Sharma, J. P., & Bajpai, N. (2014). Teamwork a Key Driver in Organizations and Its Impact on Job Satisfaction of Employees in Indian Public and Private Sector Organizations. Global Business Review, 15(4), 815831. https://doi.org/10.1177/0972150914543417
Ulutas, M. (2018). The effect of empowerment on employees job satisfaction: a research on konya industrial zone. MANAS Journal of Social Studies, 1(7), 589600.
Vonny, R. P. E. (2016). Pengaruh Pelatihan, Fasilitas Kerja dan Kompensasi terhadap Kepuasan Kerja Karyawan pada PT United Tractors Cabang Manado. Jurnal Berkala Ilmiah Efisiensi, 16(3), 407418.
Wahyudi, C. (2017). Pengaruh Budaya Organisasi dan Kerjasama Tim terhadap Kepuasan Kerja Karyawan PT. Asia Baru Plastik Bandung. Jurnal Universitas Kristen Maranatha.
Zumrah, A. R. (2015). Training, Job Satisfaction, POS and Service Quality: The Case of Malaysia. World Journal of Management, 6(2), 7491. https://doi.org/10.21102/wjm.2015.09.62.06
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2020-06-27
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Resnadita, N. (2020). Pengaruh Pemberdayaan Karyawan, Kerja Tim, dan Pelatihan terhadap Kepuasan Kerja. Jurnal Ilmu Manajemen, 8(3), 813–817. https://doi.org/10.26740/jim.v8n3.p813-817
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