Kecerdasan Emosional, Adaptabilitas Karier, dan Kepuasan Karier pada Karyawan Garis Depan
DOI:
https://doi.org/10.26740/jim.v11n1.p51-64Kata Kunci:
Career Adaptability, Career Satisfaction, Emotional IntelligenceAbstrak
This study aims to contribute to the advancement of research on career construction theory and cognitive-affective processing systems theory by examining the theorized but untested relationship between emotional intelligence, career adaptability and career satisfaction. More precisely, examining the relationship between emotional intelligence, career adaptability, and career satisfaction. This research was conducted on frontline employees, namely employees who interact directly with customers. The Structural Equation Model (SEM) approach with the help of SmartPLS was carried out in this quantitative study. The results found in this study are emotional intelligence which directly influences career adaptability and career satisfaction. Meanwhile, the effect of career adaptability on career satisfaction was not found. In addition, this study also found that the career adaptability variable had no effect in mediating the relationship between emotional intelligence and career satisfaction.
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