Peran Job Satisfaction sebagai Variabel Intervening antara Work Life Balance terhadap Employee Performance
DOI:
https://doi.org/10.26740/jim.v9n2.p816-829Keywords:
employee performance, job satisfaction, work life balanceAbstract
PDAM Giri Tirta of Gresik Regency is a Regional Owned Enterprise engaged in distributing clean water to all areas of Gresik Regency to meet the basic needs of clean water for all communities. The impact of the pandemic's environmental change has affected the work-life of employees and has an impact on the level of job satisfaction and employee performance. This study aimed to determine and explain how work-life balance affects employee performance through job satisfaction as an intervening variable. This research is a type of quantitative research. The object of the research at PDAM Giri Tirta, Gresik Regency, Menganti Branch. Sampling technique using the saturated technique, namely all populations of the research object, totalling 32 employees as the research sample. This study uses Partial Least Square (PLS) analysis with the help of SmartPLS 3.3.2 software. The results showed that work-life balance had a significant positive effect on employee performance. Work-life balance has a significant positive effect on job satisfaction. Job satisfaction has no significant effect but is positively related to employee performance, and work-life balance does not significantly affect employee performance through job satisfaction. So that job satisfaction does not have a mediating role between work-life balance and employee performance
References
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Rivai, V. (2005). Manajemen Sumber Daya Manusia. Jakarta: PT. Raja Grafndo Persada.
Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi (Edisi 12). Jakarta: Salemba Empat.
Shoba D., & Suganthi G. (2019). Work Life Balance and Job Satisfaction - A Structural Equation Modeling. GIS Business, 14(6), 12651272. https://doi.org/10.26643/gis.v14i6.11692
Sidik, R. (2019). Pengaruh Kemampuan, Work Life Balance, Kepuasan Kerja terhadap Kinerja Karyawan pada Karyawan BMT Permata Jawa Timur. Yos Soedarso Economics Journal, 1(1), 2028.
Son, D. M., & Jung, Y.-I. (2019). The Effect of Work Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers. Stress, 27(3), 268276. https://doi.org/10.17547/kjsr.2019.27.3.268
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of Work Life Balance, Work Family Conflict, and Family Work Conflict with the Employee Performance Moderating Role of Job Satisfaction. South Asian Journal of Business Studies, 7(1), 129146. https://doi.org/10.1108/SAJBS-02-2017-0018
Susanto, M. (2019). Apa Itu Revolusi Industri 4.0? (https://www.zenius.net/blog/21104/revolusi-industri-4-0, diakses pada 09 Oktober 2020).
Undang-Undang RI. (2004). Undang-Undang Republik Indonesia Nomor 7 Tahun 2004 tentang Sumber Daya Air (pp. 1110). (https://www.dpr.go.id/dokjdih/document/uu/7.pdf, diakses pada 10 Oktober 2020).
Wambui, M. L., Cherotich, B. C., Emily, T., & Dave, B. (2017). Effects of Work Life Balance on Employees Performance in Institutions of Higher Learning. A Case Study of Kabarak University. Kabarak Journal of Research & Innovation, 4(2), 6079. http://eserver.kabarak.ac.ke/ojs/
Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of Job Satisfaction and Performance of Seafarers. Transportation Research Part A: Policy and Practice, 110, 112. https://doi.org/10.1016/j.tra.2018.02.006
Asad, M. (2004). Psikologi Industri Seri Ilmu SDM (Edisi 6). Yogyakarta: Liberty.
Auranzeb, & Bhutto, S. A. (2016). Work Life Balance and Job Satisfaction: An Assessment of Pakistans Banking Sector. Research on Humanities and Social Sciences, 6(18), 6974. www.iiste.org
Bataineh, K. A. (2019). Impact of Work Life Balance, Happiness at Work, on Employee Performance. International Business Research, 12(2), 99112. https://doi.org/10.5539/ibr.v12n2p99
Clark, S. (2000). Work Family Border Theory: A New Theory of Work Family Balance. Human Relations, 8(3), 10411068.
Dousin, O., Collins, N., & Kler, B. K. (2019). Work Life Balance, Employee Job Performance and Satisfaction Among Doctors and Nurses in Malaysia. International Journal of Human Resource Studies, 9(4), 306319. https://doi.org/10.5296/ijhrs.v9i4.15697
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family: A Measure of Work /Nonwork Interference and Enhancement. Journal of Occupational Health Psychology, 441456.
Ganapathi, I. M. D. (2016). Pengaruh Work Life Balance terhadap Kepuasan Kerja Karyawan (Studi pada PT. Bio Farma Persero). Ecodemica, IV(1), 125135. http://www.researchgate.net/publication
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The Relation between Work Family Balance and Quality of Life. Journal of Vocational Behavior, 63(3), 510531. https://doi.org/10.1016/S0001-8791(02)00042-8
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2013). Outcomes of Work Life Balance On Job Satisfaction, Life Satisfaction and Mental Health: a Study Across Seven Cultures. Journal of Vocational Behavior, 85(3), 136. https://upcommons.upc.edu/bitstream/handle/2117/24429/Outcomes of WLB across 7 cultures post-print.pdf
Hasibuan, M. S. (2003). Manajemen Sumber Daya Manusia. Jakarta: Bumi Angkasa.
Herlambang, H. C., & Murniningsih, R. (2019). Pengaruh Work Life Balance terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Empiris pada Serikat Pekerja Media dan Industri Kreatif Untuk Demokrasi (SINDIKASI)). Prosiding 2nd Business and Economics Conference In Utilizing of Modern Technology, 558566. https://doi.org/10.1057/9781137309341.0019
Isse, H., Abdirahman, H., Najeemdeen, I. S., Abidemi, T., & Ahmad, R. B. (2018). The Relationship between Job Satisfaction, Work Life Balance and Organizational Commitment on Employee Performance. IOSR Journal of Business and Management (IOSR-JBM), 20(5), 7681. https://doi.org/10.9790/487X-2005077681
Keino, D. C., & Kithae, P. P. (2016). Effects of Work Life Balance on Staff Performance in the Telecommunication Sector in Kenya. Archives of Business Research, 4(1), 129138.
Lockwood, N. R. (2003). Work Life Balance: Challenges and Solutions for Human Resource Management. SHRM Research, Research Quarterly, 110.
Luthans, F. (2011). Organizational Behaviour. New York: MC Graw Hill International Editions.
Mangkunegara, A. P. (2009). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdakarya Bandung.
Machuca, M. M., Berbegal-Mirabent, J., & Alegre, I. (2016). Work Life Balance and its Relationship with Organizational Pride and Job Satisfaction. Journal of Managerial Psychology, 31(2), 586602. https://doi.org/10.1108/JMP-09-2014-0272
Maslichah, N., & Hidayat, K. (2017). Pengaruh Work Life Balance dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan (Studi pada Perawat RS Lavalette Malang Tahun 2016). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 49(1), 136362. administrasibisnis.studentjournal.ub.ac.id
Mathis, R. L., & Jackson, J. H. (2006). Manajemen Sumber Daya Manusia (Edisi 9). Jakarta: Salemba Empat.
Mendis, M. D. V. S., & Weerakkody, W. A. S. (2018). The Impact of Work Life Balance on Employee Performance with Reference to Telecommunication Industry in Sri Lanka: a Mediation Model. Kelaniya Journal of Human Resource Management, 12(1), 72100. https://doi.org/10.4038/kjhrm.v12i1.42
Muliawati, T., & Frianto, A. (2020). Peran Work Life Balance dan Kepuasan Kerja terhadap Kinerja Karyawan Milenial: Studi Literatur. Ilmu Manajemen, XX(2018), 606620.
Nirmalasari, I. (2018). Analisis Pengaruh Work Life Balance terhadap Komitmen Organisasi melalui Kepuasan Kerja Perawat sebagai Mediator. Jurnal Ekonomi Dan Bisnis, 2(2).
Nurwahyuni, S. (2019). Pengaruh Beban Kerja terhadap Kinerja Karyawan melalui Work Life Balance (Studi Kasus PT. Telkom Indonesia Regional V). Jurnal Ilmu Manajemen (JIM), 7(1), 19.
Obiageli, O. L., Uzochukwu, O. C., & Ngozi, C. D. (2015). Work Life Balance and Employee Performance in Selected Commercial Banks in Lagos State. European Journal of Research and Reflection in Management Sciences, 3(4), 6377.
Pathak, A. K., Dubey, P., & Singh, D. (2019). Work Life Balance & Job Satisfaction¯: A Literature Review International Journal of Computer Sciences and Engineering Open Access. International Journal of Computer Sciences and Engineering, 7(3), 182187. https://doi.org/10.6084/m9.figshare.12016704
PDAM Giri Tirta. (2016). Tentang Giri Tirta. (http://pdam.gresikkab.go.id/hal-tentang-giri-tirta, diakses pada 10 Oktober 2020).
Rene, R., & Wahyuni, S. (2018). Pengaruh Work-Life Balance terhadap Komitmen Organisasi, Kepuasan Kerja, dan Motivasi Kerja terhadap Kinerja Individu pada Karyawan Perusahaan Asuransi di Jakarta. Jurnal Manajemen dan Bisnis Sriwijaya, 16(1), 5363. https://doi.org/10.29259/jmbs.v16i1.6247
Rivai, V. (2005). Manajemen Sumber Daya Manusia. Jakarta: PT. Raja Grafndo Persada.
Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi (Edisi 12). Jakarta: Salemba Empat.
Shoba D., & Suganthi G. (2019). Work Life Balance and Job Satisfaction - A Structural Equation Modeling. GIS Business, 14(6), 12651272. https://doi.org/10.26643/gis.v14i6.11692
Sidik, R. (2019). Pengaruh Kemampuan, Work Life Balance, Kepuasan Kerja terhadap Kinerja Karyawan pada Karyawan BMT Permata Jawa Timur. Yos Soedarso Economics Journal, 1(1), 2028.
Son, D. M., & Jung, Y.-I. (2019). The Effect of Work Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers. Stress, 27(3), 268276. https://doi.org/10.17547/kjsr.2019.27.3.268
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of Work Life Balance, Work Family Conflict, and Family Work Conflict with the Employee Performance Moderating Role of Job Satisfaction. South Asian Journal of Business Studies, 7(1), 129146. https://doi.org/10.1108/SAJBS-02-2017-0018
Susanto, M. (2019). Apa Itu Revolusi Industri 4.0? (https://www.zenius.net/blog/21104/revolusi-industri-4-0, diakses pada 09 Oktober 2020).
Undang-Undang RI. (2004). Undang-Undang Republik Indonesia Nomor 7 Tahun 2004 tentang Sumber Daya Air (pp. 1110). (https://www.dpr.go.id/dokjdih/document/uu/7.pdf, diakses pada 10 Oktober 2020).
Wambui, M. L., Cherotich, B. C., Emily, T., & Dave, B. (2017). Effects of Work Life Balance on Employees Performance in Institutions of Higher Learning. A Case Study of Kabarak University. Kabarak Journal of Research & Innovation, 4(2), 6079. http://eserver.kabarak.ac.ke/ojs/
Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of Job Satisfaction and Performance of Seafarers. Transportation Research Part A: Policy and Practice, 110, 112. https://doi.org/10.1016/j.tra.2018.02.006
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2021-06-30
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Wulandari, M., & Hadi, H. K. (2021). Peran Job Satisfaction sebagai Variabel Intervening antara Work Life Balance terhadap Employee Performance. Jurnal Ilmu Manajemen, 9(2), 816–829. https://doi.org/10.26740/jim.v9n2.p816-829
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