Examining the Relationship Between Incentives, Workload, and Employee Performance: A Systematic Literature Review
DOI:
https://doi.org/10.26740/jim.v13n1.p106-117Kata Kunci:
beban kerja, kinerja karyawan, insentif, Tinjauan Literatur Sistematis (SLR)Abstrak
Kinerja karyawan merupakan faktor krusial dalam keberhasilan organisasi, yang dipengaruhi oleh berbagai determinan, termasuk insentif dan beban kerja. Studi ini menyajikan Tinjauan Literatur Sistematis (SLR) untuk mengkaji hubungan antara insentif, beban kerja, dan kinerja karyawan. Tinjauan ini mensintesiskan temuan dari studi sebelumnya untuk mengidentifikasi tren utama, kerangka teoritis, dan bukti empiris mengenai bagaimana insentif memotivasi karyawan dan bagaimana beban kerja memengaruhi produktivitas dan kesejahteraan mereka. Selain itu, studi ini mengeksplorasi apakah insentif dapat mengurangi dampak negatif beban kerja terhadap kinerja. Dengan menggunakan kerangka PRISMA, penelitian yang diterbitkan antara tahun 2020 dan 2025 diidentifikasi dari basis data seperti Scopus. Temuan ini menyoroti peran ganda insentif dalam meningkatkan motivasi dan kepuasan kerja sambil mengatasi tantangan yang ditimbulkan oleh beban kerja yang berlebihan. Studi ini juga mengidentifikasi kesenjangan dalam literatur yang ada dan merekomendasikan arah penelitian di masa mendatang untuk mengembangkan pemahaman yang lebih komprehensif tentang hubungan ini.
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