Pengaruh digital leadership, management information system, dan emotional intelligence terhadap employee performance
DOI:
https://doi.org/10.26740/jim.v12n1.p59-70Keywords:
Digital Leadership, Employee Performance, Emotional Intelligence, Management Information SystemAbstract
The growth of science and technology brings a sustainability revolution to a company, and leaders must be able to direct change by using technology to adapt to the era of digitalization. For this reason, the topic of this research is directed towards digitalization and technology by selecting the object Airport Administration Department PT. Angkasa Pura I Juanda Airport, Surabaya. This research analyses and tests the influence of Digital Leadership, Management Information Systems (TNDE applications), and Emotional Intelligence on Employee Performance. Quantitative research methods with primary data sources will be used in this research. The sampling technique uses a saturated sample with a population of 31 employees of the Airport Administration Department. Statistical analysis of the study used the Structural Equation Model (SEM) with Partial Least Square (PLS) with the help of smart pls version 4 software. The results of the research explain that digital leadership has a significant positive effect on employee performance, management information systems (TNDE application) has a significant positive effect on employee performance, emotional intelligence has a considerable positive impact on employee performance, and there is a simultaneous or joint influence between digital leadership, management information system (TNDE application), and emotional intelligence on Airport Administration Department employee performance.
References
Amellya, N., & Shoraya Assegaf, S. (2016). Sistem Informasi Kepegawaian Pada MTsN Mulawarman Banjarmasin Berbasis Web. Jurnal POSITIF, 2(1), 28-33. https://ejurnal.poliban.ac.id/index.php/Positif/article/view/315.
Ardianto, R. E., & Putra, M. (2022). Pengaruh Sistem Informasi SDM, Pelatihan Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan PT Mitra Global Kencana. JENIUS, 5(2). 314-325. https://doi.org/10.32493/jjsdm.v5i2.16510.
Beti, I. Y. (2019). Sistem Pendukung Keputusan Pemilihan Karyawan Terbaik Menggunakan Simple Additive Weighting. ILKOM Jurnal Ilmiah, 11(3), 252–259. https://doi.org/10.33096/ilkom.v11i3.480.252-259.
Danang Sunyoto, S. H., & SE, M. M. (2014). Sistem Informasi Manajemen (Perspektif Organisasi). Yogyakarta: Media Pressindo.
Dwiputranti, M. I., Oktora, A., Okdinawati, L., & Fauzan, N. (2019). Acceptance and Use of Information Technology: Understanding Information Systems for Indonesia’s Humanitarian Relief Operations. Gajah Mada International Journal Of Business, 21(3), 242-262. https://doi.org/10.22146/gamaijb.39199.
Edison. (2016). Manajemen Sumber Daya Manusia (Cetakan ke 1). Bandung: Alfabeta.
Ghozali, I. (2014). Structural Equation Modeling Metode Alternatif dengan Partial Least Squares (PLS) (4th ed.). Badan Penerbit Universitas Diponegoro.
Gita Subakti, A., & Pia Adiati, M. (2015). The Effects Of Management Information System Toward Decision Making In Food And Beverage Service Department In X Resorts And Hotels Bandung, Binus Business Review, 6(3), 391-400. https://doi.org/10.21512/bbr.v6i3.949.
Goleman, D. (2015). Kecerdasan Emosional; Mengapa Emotional Intellegence Lebih tinggi dari IQ. Jakarta: Gramedia Pustaka Utama.
Goleman, D. (2017). Emotional Intelligence. Jakarta: Gramedia Pustaka Utama.
Hidayat, F., Sumantri, S., Rumengan, A. E., Wibisono, C., & Khaddafi, M. (2023). The Effect of Digital Leadership, Information Technology and Digital Competency on Employee Performance in the Digital Era: Mediating Role of Job Satisfaction. International Journal of Advances in Social Sciences and Humanities, 2(2), 61–68. https://doi.org/10.56225/ijassh.v2i2.204.
Hidayat, F., Wibisono, C., & Satriawan, B. (2023). The Influence Of The Use Of Information Technology, Management Information Systems, Digital Competence And Work Environment On The Work Effectiveness Of Election Supervisory Members Through Job Satisfaction In Bawaslu In Riau Islands Province. Online) Journal of Namibian Studies, 33(1), 2209–2235. https://doi.org/10.59670/jns.v33i.4267
Ibarra, D., Ganzarain, J., & Igartua, J. I. (2018). Business model innovation through Industry 4.0: A review. Procedia Manufacturing, 22, 4–10. https://doi.org/10.1016/j.promfg.2018.03.002
Kaygusuz, İ., Akgemci, T., & Yilmaz, A. (2016). The Impact Of HRIS Usage On Organizational Efficiency And Employee Performance: A Research In Industrial And Banking Sector In Ankara And Istanbul Cities. International Journal of Business & Management, IV (4), 14-52. https://doi.org/10.20472/bm.2016.4.4.002
Kumorotomo, W., & Agus Margono, S. (2008). Sistem informasi manajemen : dalam organisasi-organisasi publik. Yogyakarta: Gajah Mada University Press.
Lestari, L. L., Susanti, A. S., Ganesha, P. P., Jend, J., Subroto, G., & Bandung, K. (2021). Pengaruh Sistem Informasi Kepegawaian Terhadap Efektivitas Kerja Karyawan Rumah Sakit Muhammadiyah Bandung The Effect of Personnel Information Systems on the Work Effectiveness of Muhammadiyah Hospital Employees in Bandung, Jurnal Manajemen Kesehatan Yayasan RS. Dr. Soetomo, 7(2), 284-295. https://doi.org/http://dx.doi.org/10.29241/jmk.v7i2.643
Litvinenko, V. S. (2020). Digital Economy as a Factor in the Technological Development of the Mineral Sector. Natural Resources Research, 29(3), 1521–1541. https://doi.org/10.1007/s11053-019-09568-4
Mangkunegara, A. P. (2014). Evaluasi Kinerja Sumber Daya Manusia (Cetakan ke 6). Bandung: PT. Remaja Rosdakarya.
Nurhuda, A., & Irfani, A. (2023). Pengaruh Kecerdasan Emosional terhadap Kinerja Karyawan. Bandung Conference Series: Business and Management, 3(1), 390-396, https://doi.org/10.29313/bcsbm.v3i1.7098
Oberer, B., & Erkollar, A. (2018). Leadership 4.0: Digital Leaders in the Age of Industry 4.0. International Journal of Organizational Leadership, 7(4), 404–412. https://doi.org/10.33844/ijol.2018.60332
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Priyono. (2015). Effect of intellectual intelligence, emotional intelligence and spiritual intelligence to performance civil servants Language Center eastjava, International Journal of Applied Business and Economic Research, 13(9), 7067-7079.
Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Pengaruh Servant, Digital dan Green Leadership terhadap Kinerja Industri Manufaktur Melalui Mediasi Komitmen Organisasi. Jurnal Riset Inspirasi Manajemen Dan Kewirausahaan, 5(1), 1–13. https://doi.org/10.35130/jrimk.v5i1.174
Putra, A., Prihatini, D., & Priyono, A. (2020). Pengaruh Kecerdasan Emosional dan Komitmen Organisasional terhadap Kinerja Karyawan Bagian Busana Roxy Square Mall Jember dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening. Jurnal Ekonomi Akuntansi Dan Manajemen, 19(1), 15-29. https://doi.org/10.19184/jeam.v19i1.16207
Rahmawaty, A., Rokhman, W., Bawono, A., & Irkhami, N. (2021). Emotional Intelligence, Spiritual Intelligence and Employee Performance: The Mediating Role of Communication Competence. International Journal of Business and Society, 22(2), 734–752. https://doi.org/10.33736/ijbs.3754.2021
Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual, Dan Kecerdasan Linguistik Terhadap Kinerja Karyawan. JABA (Journal of Applied Business Administration), 4(2), 98–107. https://doi.org/10.30871/jaba.v4i2.1981
Robbins, S. P., & Coulter, M. (2016). Management (13th ed.). Pearson Education.
Roman, A. V., Van Wart, M., Wang, X., Liu, C., Kim, S., & McCarthy, A. (2019). Defining E‐leadership as Competence in ICT‐Mediated Communications: An Exploratory Assessment. Public Administration Review, 79(6), 853–866. https://doi.org/10.1111/puar.12980
Rudito, P., & Sinaga, M. (2017). Digital Mastery: Membangun Kepemimpinan Digital Untuk Memenangkan Era Disrupsi. Jakarta: Gramedia Pustaka Utama.
Rumengan, J., Wibisono, C., & Otok, B. W. (2023). Moderating partial least square to the management information system with total quality management of study program performane. International Journal of Civil Engineering and Technology, 9(9), 334–352. https://iaeme.com/Home/issue/IJCIET?Volume=9&Issue=9.
Sapta, F. Y., Rahmatika, D. N., & Suliyanto, S. (2023). E-Leadership: Unveiling the Role of Digital Era Leadership in Enhancing Employee Performance in Higher Education Institution. International Journal of Current Science Research and Review, 6(7), 3918-3930. https://doi.org/10.47191/ijcsrr/V6-i7-09
S. P. Hasibuan, M. (2017). Manajemen Sumber Daya Manusia (Revisi). Jakarta: Bumi Aksara.
Saputra, N., & Saputra, A. M. (2020). Transforming into Digital Organization by Orchestrating Culture, Leadership, and Competence in Digital Context. GATR Global Journal of Business Social Sciences Review, 8(4), 208–216. https://doi.org/10.35609/gjbssr.2020.8.4(2)
Shehadeh M.A.AL-Gharaibeh, & Nazem M.M. Malkawi. (2013). The Impact of Management Information Systems on the Performance of Governmental Organizations-Study at Jordanian Ministry of Planning. International Journal of Business and Social Science, 4(17), 101-109. https://doi.org/10.15373/22778179
Shin, J., Mollah, M. A., & Choi, J. (2023). Sustainability and Organizational Performance in South Korea: The Effect of Digital Leadership on Digital Culture and Employees’ Digital Capabilities. Sustainability, 15(3), 2027-2042. https://doi.org/10.3390/su15032027
Singh Rajawat, M., & Sharma, N. (2022). Statistical Analysis and Significance of Information and Communication Technology based Improved Human Resource Information System (HRIS) in HR Performance for Banking and Financial Systems, International Journal of Intelligent Systems and Application in Engineering, 10(1), 243-247. https://ijisae.org/index.php/IJISAE/article/view/2287
Somerville, M. M. (2013). Digital Age Discoverability: A Collaborative Organizational Approach. Serials Review, 39(4), 234–239. https://doi.org/10.1016/j.serrev.2013.10.006
Wibowo, C. T. (2017). Analisis pengaruh kecerdasan emosional (EQ) dan kecerdasan spiritual (SQ) pada kinerja karyawan. Jurnal Bisnis Dan Manajemen, 15(1), 1-16. https://doi.org/10.20961/jbm.v15i1.4108
Widyaputri, P., & Sary, F. P. (2022). Digital leadership and organizational communication toward millennial employees in a telecommunication company. Corporate Governance and Organizational Behavior Review, 6(4), 157–167. https://doi.org/10.22495/cgobrv6i4p15
Yusuf, M., Satia, H. M. R., Bernardianto, R. B., Nurhasanah, N., Irwani, I., & Setyoko, P. I. (2023). Exploring the role of digital leadership and digital transformation on the performance of the public sector organizations. International Journal of Data and Network Science, 7(4), 1983–1990. https://doi.org/10.5267/j.ijdns.2023.6.014
Zohar, D., & Marshall, I. (2007). SQ : Kecerdasan Spiritual. Bandung: Mizan Pustaka.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons:Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Abstract views: 122
,
PDF Downloads: 126
