Pengaruh Coworker Support terhadap Turnover Intention Melalui Organizational Embeddedness pada PT. BCA KCP Kapas Krampung Surabaya
DOI:
https://doi.org/10.26740/jim.v9n2.p738-751Keywords:
coworker support, organizational embededdness, turnover intention.Abstract
Working in the financial services sector, such as assurance and banking, can be stressful for employees. However, employees who have organizational attachments and coworkers support will reduce turnover. This investigation intends to analyze the impact of coworker support on turnover intention through organizational embeddedness as an intermediary variable at PT. BCA KCP Kapas Krampung Surabaya. The sampling technique used saturated samples with a total of 34 employees. Data were gathered by conducting interviews and spreading questionnaires to employees, then processed using SmartPLS 3.3.3 software tools. The finding proves that coworker support has a significantly positive effect either on organizational embeddedness and turnover intention. Furthermore, organizational embeddedness also holds a significant and negative influence on turnover intention. This result supported the existing theories based on a thorough analysis of the literature.
References
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Aryani, R. D., & Rahardjo, W. (2018). The Effect of Job Embeddedness and Burnout on Turnover Intention in Retail Companies. International Journal for Social Studies, 04(08), 173182.
Ayuni, E., & Etikariena, A. (2020). Peran Mediasi Keterlekatan Kerja pada Hubungan antara Persepsi Dukungan Organisasi dengan Perilaku Kerja Inovatif. Jurnal Psikogenesis, 8(1), 3044. https://doi.org/10.24854/jps.v8i1.1260
Cooke, F. L., Wang, J., & Bartram, T. (2019). Can a Supportive Workplace Impact Employee Resilience in a High Pressure Performance Environment? An Investigation of the Chinese Banking Industry. Applied Psychology, 68(4), 695718. https://doi.org/10.1111/apps.12184
De Clercq, D., Azeem, M. U., Haq, I. U., & Bouckenooghe, D. (2020). The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership. Journal of Business Research, 111(January), 1224. https://doi.org/10.1016/j.jbusres.2020.01.064
Dechawatanapaisal, D. (2017). The Mediating Role of Organizational Embeddedness on The Relationship Between Quality of Work Life and Turnover: Perspectives From Healthcare Professionals. International Journal of Manpower, 34(1), 15. https://doi.org/10.1108/ IJM-12-2015-0205 Permanent
Esterlita, H. M., & Purba, D. E. (2019). Organizational Embeddedness Dimensions Roles in Perceived Career Opportunities: Turnover Intention of Indonesian Millennials. Proceedings of the 2nd International Conference on Intervention and Applied Psychology, 229, 847860. https://doi.org/10.2991/iciap-18.2019.70
Ferreira, A. I., Martinez, L. F., Lamelas, J. P., & Rodrigues, R. I. (2017). Mediation of job embeddedness and satisfaction in the relationship between task characteristics and turnover A. International Journal of Contemporary Hospitality Management, 29(1), 248267. https://doi.org/10.1108/IJCHM-03-2015-0126
Ghosh, D., Sekiguchi, T., & Gurunathan, L. (2017). Organizational embeddedness as a mediator between justice and in-role performance. Journal of Business Research, 75, 130137. https://doi.org/10.1016/j.jbusres.2017.02.013
Gunawan, A., & Azzahra, R. (2017). Kelekatan Kerja, Keterikatan Kerja, dan Niat Untuk Pindah Kerja. Jurnal Manajemen Dan Akuntansi, 12(1), 120. https://doi.org/https://doi.org/10.32534/jv.v12i1.325
Gutmann, P. (2016). Tackling Trends in Turnover. 25. (https://www.mercer.com/content/dam/mercer/attachments/global/webcasts/gl-2016-webcast-talent-tackling-trends-in-turnover-mercer.pdf, diakses pada 10 Oktober 2020)
Halimah, T. N., Fathoni, A., & Maria M Minarsih. (2016). Lingkungan Kerja Terhadap Turnover Intention Pramuniaga di Gelael Supermarket (Studi Kasus pada Gelael Superindo Kota Semarang). Journal of Management, 2(2).
Helen, D. (2014). Cari Pegawai Tak Seperti Gigit Cabe. (https://finansial.bisnis.com/read/20141113/90/272781/cari-pegawai-tak-seperti-gigit-cabe, diakses pada 9 Oktober 2020)
Hmrd, K., & Yy, S. (2020). The Relationship Between Co-Worker Support , Supervisor Support , Organizational Support and Employee Turnover Intention of Operational Level Employees in Apparel Sector , Central Province , Sri Lanka. IJCIRAS, 2(8), 717.
Huang, H., Xia, X., Zhao, W., Pan, X., & Zhou, X. (2020). Overwork, Job Embeddedness and Turnover Intention Among Chinese Knowledge Workers. Asia Pacific Journal of Human Resources. https://doi.org/10.1111/1744-7941.12272
Jung, H. S., & Yoon, H. H. (2013). The Effects of Organizational Service Orientation on Person-Organization Fit and Turnover Intention. Service Industries Journal, 33(1), 729. https://doi.org/10.1080/02642069.2011.596932
Karatepe, O. M. (2016). Does Job Embeddedness Mediate The Effects of Coworker and Family Support on Creative Performance? An Empirical Study in The Hotel Industry. Journal of Human Resources in Hospitality and Tourism, 15(2), 119132. https://doi.org/10.1080/15332845.2016.1084852
Karatepe, O. M., & Olugbade, O. A. (2017). The Effects of Work Social Support and Career Adaptability on Career Satisfaction and Turnover Intentions. Journal of Management and Organization, 23(3), 337355. https://doi.org/10.1017/jmo.2016.12
Kholiq, D. A., & Miftahuddin, M. (2017). Effect Of Job Embeddedness, Job Satisfaction, And Organizational Commitment On Employee Turnover Intention. TAZKIYA Journal of Psychology, 22(1), 2740. https://doi.org/10.15408/tazkiya.v22i1.8154
Malik, S., & Malik, G. (2015). Linking Social Support at Workplace with Engagement and Retention Behaviour of Generation Y Employees. Advances in Economics and Business Management (AEBM), 18(3), 271275.
Maska, H., & Riyanto, S. (2020). The Influence of Job Embeddedness, Salary, and Organizational Commitment against the Turnover Intention of the Employees in the Marketing Division at Pharmaceutical Laboratories Industry in Jabodetabek. IOSR Journal of Business and Management, 22(2), 2935. https://doi.org/10.9790/487X-2202062935
Mathis, R. L., & Jackson, J. H. (2011). Human Resource Management (10th ed.). Jakarta: Salemba Empat.
Naz, S., Li, C., Nisar, Q. A., Khan, M. A. S., Ahmad, N., & Anwar, F. (2020). A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and PersonOrganization Fit as Mediators. SAGE Open, 10(2), 120. https://doi.org/10.1177/2158244020924694
Ng, T. W. H., & Feldman, D. C. (2007). Organizational Embeddedness and Occupational Embeddedness Across Career Stages. Journal of Vocational Behavior, 70(2), 336351. https://doi.org/10.1016/j.jvb.2006.10.002
Nguyen, V. (2015). Job Characteristics Job Embeddedness and Turnover Intention: the Case of Vietnam. Journal of International & Interdisciplinary Business Research, 2(1), 98.
Octavia Asta Maniri, R. (2019). Analisis Pengaruh Job Embeddedness Dan Kepuasan Kerja Terhadap Turnover Intention Pada PT. Purnama Indonesia. Jurnal Ilmu Manajemen (JIM), 7(2), 430436.
Peltokorpi, V., Allen, D. G., & Froese, F. (2014). Organizational Embeddedness, Turnover Intentions, and Voluntary Turnover: The Moderating Effects of Employee Demographic Characteristics and Value Orientations. Journal of Marriage and Family, 60(1), 522. https://doi.org/10.1002/job
Prahadi, Y. Y. (2015). Turnover Talent Tinggi, Ini Dia Pemicunya. 2020, 1012. (https://swa.co.id/swa/trends/management/turnover-talent-tinggi-ini-dia-pemicunya-survei, diakses pada 10 Oktober 2020)
Rarasanti, I. A. P., & Suana, I. W. (2016). Pengaruh Job Embeddedness Kepuasan Kerja dan Komitmen Organisasional Terhadap Turnover Intention Karyawan. Jurnal Manajemen Unud, 5(7), 46904718.
Robinson, R. N. S., Kralj, A., Solnet, D. J., Goh, E., & Callan, V. (2014). Thinking Job Embeddedness Not Turnover: Towards A Better Understanding of Frontline Hotel Worker Retention. International Journal of Hospitality Management, 36, 101109. https://doi.org/10.1016/j.ijhm.2013.08.008
Safavi, H. P., & Karatepe, O. M. (2019). The Effect of Job Insecurity on Employees Job Outcomes: The Mediating Role of Job Embeddedness. Journal of Management Development, 38(4), 288297. https://doi.org/10.1108/JMD-01-2018-0004
Sari, F. (2020). Banyak karyawan resign, klaim BPJamsostek tembus Rp 7,6 triliun pada kuartal I-2020. https://keuangan.kontan.co.id/news/banyak-karyawan-resign-klaim-bpjamsostek-tembus-rp-76-triliun-pada-kuartal-i-2020, diakses pada 11 Oktober 2020)
Self, T. T., & Gordon, S. (2019). The Impact of Coworker Support and Organizational Embeddedness on Turnover Intention Among Restaurant Employees. Journal of Human Resources in Hospitality and Tourism, 18(3), 394423. https://doi.org/10.1080/15332845.2019.1599789
Self, T. T., Gordon, S., & Ghosh, A. (2020). Increasing Management Retention: The Mediating Role of Organizational Embeddedness on Coworker Support and Turnover Intention. International Journal of Hospitality and Tourism Administration, 00(00), 119. https://doi.org/10.1080/15256480.2019.1708224
Settoon, R. P., & Mossholder, K. W. (2002). Relationship Quality and Relationship Context as Antecedents of Person- and Task-Focused Interpersonal Citizenship Behavior. Journal of Applied Psychology, 87(2), 255267. https://doi.org/10.1037/0021-9010.87.2.255
Singh, B., Shaffer, M. A., & Selvarajan, T. T. (2017). Antecedents of Organizational and Community Embeddedness: The Roles of Support Psychological Safety and Need To Belong. Journal of Organizational Behavior, 39(3), 339354. https://doi.org/10.1002/job.2223
Suyono, J., Eliyana, A., & Ratmawati, D. (2020). The Nightmare of Turnover Intention for Companies in Indonesia. Opcion, 36(91), 871888.
Takase, M. (2010). A Concept Analysis of Turnover Intention: Implications for Nursing Management. Collegian, 17(1), 312. https://doi.org/10.1016/j.colegn.2009.05.001
Tews, M. J., Michel, J. W., & Ellingson, J. E. (2013). The Impact of Coworker Support on Employee Turnover in the Hospitality Industry. Group and Organization Management, 38(5), 630653. https://doi.org/10.1177/1059601113503039
Tews, M. J., Michel, J. W., & Stafford, K. (2018). Abusive Coworker Treatment, Coworker Support, and Employee Turnover. Journal of Leadership and Organizational Studies, 26(4), 413423. https://doi.org/10.1177/1548051818781812
Tews, M. J., Michel, J. W., & Stafford, K. (2019). Social Support and Turnover Among Entry-Level Service Employees: Differentiating Type, Source, and Basis of Attachment. Human Resource Management, 59(3), 221234. https://doi.org/10.1002/hrm.21989
Thakur, S. J., & Bhatnagar, J. (2017). Mediator Analysis of Job Embeddedness: Relationship between work-life balance practices and turnover intentions. Employee Relations: The International Journal, 127. https://doi.org/https://doi.org/10.1108/ER-11-2016-0223
Tri Wijayati, D., Fazlurrahman, H., Kholidi Hadi, H., Rahman, Z., & Kautsar, A. (2020). Coaching As Determinant of Job Performance: Co-working Support As Mediating Variable. KnE Social Sciences, 2020(2015), 240250. https://doi.org/10.18502/kss.v4i7.6855
Umboh, J. J. (2015). The Influence Of Organizational Socialization On Employee Turnover Intention. Jurnal EMBA, 3(1), 107116.
Williams, S. E. (2018). Organizational Culture, Supervision and Retention of Public Child Welfare Workers. Journal of Sociology and Social Work, 6(2), 15. https://doi.org/10.15640/jssw.v6n2a1
Wongboonsin, K., Dejprasertsri, P., Krabuanrat, T., Roongrerngsuke, S., Srivannaboon, S., & Phiromswad, P. (2018). Sustaining Employees Through Co-worker and Supervisor Support: Evidence From Thailand. Asian Journal of Business and Accounting, 11(2), 187214. https://doi.org/10.22452/ajba.vol11no2.6
Woo, B., & Chelladurai, P. (2012). Dynamics of Perceived Support and Work Attitudes: The Case of Fitness Club Employees. Human Resource Management Research, 2012(1), 618. https://doi.org/10.5923/j.hrmr.20120201.02
Zainuddin, Y., & Noor, A. (2019). The Role of Job Embeddedness and Organizational Continuance Commitment on Intention to Stay: Development of Research Framework and Hypotheses. KnE Social Sciences, 2019, 10171035. https://doi.org/10.18502/kss.v3i22.5108
Zakaria, R., & Astuty, I. (2017). Pengaruh Kompensasi Terhadap Turnover Intention Dengan Job Embeddedness Sebagai Variabel Intervening. Jurnal Manajemen Bisnis, 8(1), 8297. https://journal.umy.ac.id/index.php/mb/article/view/3928/3387
Zhang, M., Fried, D. D., & Griffeth, R. W. (2012). A Review of Job Embeddedness: Conceptual, Measurement Issues, and Directions for Future Research. Human Resource Management Review, 22(3), 220231. https://doi.org/10.1016/j.hrmr.2012.02.004
Aryani, R. D., & Rahardjo, W. (2018). The Effect of Job Embeddedness and Burnout on Turnover Intention in Retail Companies. International Journal for Social Studies, 04(08), 173182.
Ayuni, E., & Etikariena, A. (2020). Peran Mediasi Keterlekatan Kerja pada Hubungan antara Persepsi Dukungan Organisasi dengan Perilaku Kerja Inovatif. Jurnal Psikogenesis, 8(1), 3044. https://doi.org/10.24854/jps.v8i1.1260
Cooke, F. L., Wang, J., & Bartram, T. (2019). Can a Supportive Workplace Impact Employee Resilience in a High Pressure Performance Environment? An Investigation of the Chinese Banking Industry. Applied Psychology, 68(4), 695718. https://doi.org/10.1111/apps.12184
De Clercq, D., Azeem, M. U., Haq, I. U., & Bouckenooghe, D. (2020). The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership. Journal of Business Research, 111(January), 1224. https://doi.org/10.1016/j.jbusres.2020.01.064
Dechawatanapaisal, D. (2017). The Mediating Role of Organizational Embeddedness on The Relationship Between Quality of Work Life and Turnover: Perspectives From Healthcare Professionals. International Journal of Manpower, 34(1), 15. https://doi.org/10.1108/ IJM-12-2015-0205 Permanent
Esterlita, H. M., & Purba, D. E. (2019). Organizational Embeddedness Dimensions Roles in Perceived Career Opportunities: Turnover Intention of Indonesian Millennials. Proceedings of the 2nd International Conference on Intervention and Applied Psychology, 229, 847860. https://doi.org/10.2991/iciap-18.2019.70
Ferreira, A. I., Martinez, L. F., Lamelas, J. P., & Rodrigues, R. I. (2017). Mediation of job embeddedness and satisfaction in the relationship between task characteristics and turnover A. International Journal of Contemporary Hospitality Management, 29(1), 248267. https://doi.org/10.1108/IJCHM-03-2015-0126
Ghosh, D., Sekiguchi, T., & Gurunathan, L. (2017). Organizational embeddedness as a mediator between justice and in-role performance. Journal of Business Research, 75, 130137. https://doi.org/10.1016/j.jbusres.2017.02.013
Gunawan, A., & Azzahra, R. (2017). Kelekatan Kerja, Keterikatan Kerja, dan Niat Untuk Pindah Kerja. Jurnal Manajemen Dan Akuntansi, 12(1), 120. https://doi.org/https://doi.org/10.32534/jv.v12i1.325
Gutmann, P. (2016). Tackling Trends in Turnover. 25. (https://www.mercer.com/content/dam/mercer/attachments/global/webcasts/gl-2016-webcast-talent-tackling-trends-in-turnover-mercer.pdf, diakses pada 10 Oktober 2020)
Halimah, T. N., Fathoni, A., & Maria M Minarsih. (2016). Lingkungan Kerja Terhadap Turnover Intention Pramuniaga di Gelael Supermarket (Studi Kasus pada Gelael Superindo Kota Semarang). Journal of Management, 2(2).
Helen, D. (2014). Cari Pegawai Tak Seperti Gigit Cabe. (https://finansial.bisnis.com/read/20141113/90/272781/cari-pegawai-tak-seperti-gigit-cabe, diakses pada 9 Oktober 2020)
Hmrd, K., & Yy, S. (2020). The Relationship Between Co-Worker Support , Supervisor Support , Organizational Support and Employee Turnover Intention of Operational Level Employees in Apparel Sector , Central Province , Sri Lanka. IJCIRAS, 2(8), 717.
Huang, H., Xia, X., Zhao, W., Pan, X., & Zhou, X. (2020). Overwork, Job Embeddedness and Turnover Intention Among Chinese Knowledge Workers. Asia Pacific Journal of Human Resources. https://doi.org/10.1111/1744-7941.12272
Jung, H. S., & Yoon, H. H. (2013). The Effects of Organizational Service Orientation on Person-Organization Fit and Turnover Intention. Service Industries Journal, 33(1), 729. https://doi.org/10.1080/02642069.2011.596932
Karatepe, O. M. (2016). Does Job Embeddedness Mediate The Effects of Coworker and Family Support on Creative Performance? An Empirical Study in The Hotel Industry. Journal of Human Resources in Hospitality and Tourism, 15(2), 119132. https://doi.org/10.1080/15332845.2016.1084852
Karatepe, O. M., & Olugbade, O. A. (2017). The Effects of Work Social Support and Career Adaptability on Career Satisfaction and Turnover Intentions. Journal of Management and Organization, 23(3), 337355. https://doi.org/10.1017/jmo.2016.12
Kholiq, D. A., & Miftahuddin, M. (2017). Effect Of Job Embeddedness, Job Satisfaction, And Organizational Commitment On Employee Turnover Intention. TAZKIYA Journal of Psychology, 22(1), 2740. https://doi.org/10.15408/tazkiya.v22i1.8154
Malik, S., & Malik, G. (2015). Linking Social Support at Workplace with Engagement and Retention Behaviour of Generation Y Employees. Advances in Economics and Business Management (AEBM), 18(3), 271275.
Maska, H., & Riyanto, S. (2020). The Influence of Job Embeddedness, Salary, and Organizational Commitment against the Turnover Intention of the Employees in the Marketing Division at Pharmaceutical Laboratories Industry in Jabodetabek. IOSR Journal of Business and Management, 22(2), 2935. https://doi.org/10.9790/487X-2202062935
Mathis, R. L., & Jackson, J. H. (2011). Human Resource Management (10th ed.). Jakarta: Salemba Empat.
Naz, S., Li, C., Nisar, Q. A., Khan, M. A. S., Ahmad, N., & Anwar, F. (2020). A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and PersonOrganization Fit as Mediators. SAGE Open, 10(2), 120. https://doi.org/10.1177/2158244020924694
Ng, T. W. H., & Feldman, D. C. (2007). Organizational Embeddedness and Occupational Embeddedness Across Career Stages. Journal of Vocational Behavior, 70(2), 336351. https://doi.org/10.1016/j.jvb.2006.10.002
Nguyen, V. (2015). Job Characteristics Job Embeddedness and Turnover Intention: the Case of Vietnam. Journal of International & Interdisciplinary Business Research, 2(1), 98.
Octavia Asta Maniri, R. (2019). Analisis Pengaruh Job Embeddedness Dan Kepuasan Kerja Terhadap Turnover Intention Pada PT. Purnama Indonesia. Jurnal Ilmu Manajemen (JIM), 7(2), 430436.
Peltokorpi, V., Allen, D. G., & Froese, F. (2014). Organizational Embeddedness, Turnover Intentions, and Voluntary Turnover: The Moderating Effects of Employee Demographic Characteristics and Value Orientations. Journal of Marriage and Family, 60(1), 522. https://doi.org/10.1002/job
Prahadi, Y. Y. (2015). Turnover Talent Tinggi, Ini Dia Pemicunya. 2020, 1012. (https://swa.co.id/swa/trends/management/turnover-talent-tinggi-ini-dia-pemicunya-survei, diakses pada 10 Oktober 2020)
Rarasanti, I. A. P., & Suana, I. W. (2016). Pengaruh Job Embeddedness Kepuasan Kerja dan Komitmen Organisasional Terhadap Turnover Intention Karyawan. Jurnal Manajemen Unud, 5(7), 46904718.
Robinson, R. N. S., Kralj, A., Solnet, D. J., Goh, E., & Callan, V. (2014). Thinking Job Embeddedness Not Turnover: Towards A Better Understanding of Frontline Hotel Worker Retention. International Journal of Hospitality Management, 36, 101109. https://doi.org/10.1016/j.ijhm.2013.08.008
Safavi, H. P., & Karatepe, O. M. (2019). The Effect of Job Insecurity on Employees Job Outcomes: The Mediating Role of Job Embeddedness. Journal of Management Development, 38(4), 288297. https://doi.org/10.1108/JMD-01-2018-0004
Sari, F. (2020). Banyak karyawan resign, klaim BPJamsostek tembus Rp 7,6 triliun pada kuartal I-2020. https://keuangan.kontan.co.id/news/banyak-karyawan-resign-klaim-bpjamsostek-tembus-rp-76-triliun-pada-kuartal-i-2020, diakses pada 11 Oktober 2020)
Self, T. T., & Gordon, S. (2019). The Impact of Coworker Support and Organizational Embeddedness on Turnover Intention Among Restaurant Employees. Journal of Human Resources in Hospitality and Tourism, 18(3), 394423. https://doi.org/10.1080/15332845.2019.1599789
Self, T. T., Gordon, S., & Ghosh, A. (2020). Increasing Management Retention: The Mediating Role of Organizational Embeddedness on Coworker Support and Turnover Intention. International Journal of Hospitality and Tourism Administration, 00(00), 119. https://doi.org/10.1080/15256480.2019.1708224
Settoon, R. P., & Mossholder, K. W. (2002). Relationship Quality and Relationship Context as Antecedents of Person- and Task-Focused Interpersonal Citizenship Behavior. Journal of Applied Psychology, 87(2), 255267. https://doi.org/10.1037/0021-9010.87.2.255
Singh, B., Shaffer, M. A., & Selvarajan, T. T. (2017). Antecedents of Organizational and Community Embeddedness: The Roles of Support Psychological Safety and Need To Belong. Journal of Organizational Behavior, 39(3), 339354. https://doi.org/10.1002/job.2223
Suyono, J., Eliyana, A., & Ratmawati, D. (2020). The Nightmare of Turnover Intention for Companies in Indonesia. Opcion, 36(91), 871888.
Takase, M. (2010). A Concept Analysis of Turnover Intention: Implications for Nursing Management. Collegian, 17(1), 312. https://doi.org/10.1016/j.colegn.2009.05.001
Tews, M. J., Michel, J. W., & Ellingson, J. E. (2013). The Impact of Coworker Support on Employee Turnover in the Hospitality Industry. Group and Organization Management, 38(5), 630653. https://doi.org/10.1177/1059601113503039
Tews, M. J., Michel, J. W., & Stafford, K. (2018). Abusive Coworker Treatment, Coworker Support, and Employee Turnover. Journal of Leadership and Organizational Studies, 26(4), 413423. https://doi.org/10.1177/1548051818781812
Tews, M. J., Michel, J. W., & Stafford, K. (2019). Social Support and Turnover Among Entry-Level Service Employees: Differentiating Type, Source, and Basis of Attachment. Human Resource Management, 59(3), 221234. https://doi.org/10.1002/hrm.21989
Thakur, S. J., & Bhatnagar, J. (2017). Mediator Analysis of Job Embeddedness: Relationship between work-life balance practices and turnover intentions. Employee Relations: The International Journal, 127. https://doi.org/https://doi.org/10.1108/ER-11-2016-0223
Tri Wijayati, D., Fazlurrahman, H., Kholidi Hadi, H., Rahman, Z., & Kautsar, A. (2020). Coaching As Determinant of Job Performance: Co-working Support As Mediating Variable. KnE Social Sciences, 2020(2015), 240250. https://doi.org/10.18502/kss.v4i7.6855
Umboh, J. J. (2015). The Influence Of Organizational Socialization On Employee Turnover Intention. Jurnal EMBA, 3(1), 107116.
Williams, S. E. (2018). Organizational Culture, Supervision and Retention of Public Child Welfare Workers. Journal of Sociology and Social Work, 6(2), 15. https://doi.org/10.15640/jssw.v6n2a1
Wongboonsin, K., Dejprasertsri, P., Krabuanrat, T., Roongrerngsuke, S., Srivannaboon, S., & Phiromswad, P. (2018). Sustaining Employees Through Co-worker and Supervisor Support: Evidence From Thailand. Asian Journal of Business and Accounting, 11(2), 187214. https://doi.org/10.22452/ajba.vol11no2.6
Woo, B., & Chelladurai, P. (2012). Dynamics of Perceived Support and Work Attitudes: The Case of Fitness Club Employees. Human Resource Management Research, 2012(1), 618. https://doi.org/10.5923/j.hrmr.20120201.02
Zainuddin, Y., & Noor, A. (2019). The Role of Job Embeddedness and Organizational Continuance Commitment on Intention to Stay: Development of Research Framework and Hypotheses. KnE Social Sciences, 2019, 10171035. https://doi.org/10.18502/kss.v3i22.5108
Zakaria, R., & Astuty, I. (2017). Pengaruh Kompensasi Terhadap Turnover Intention Dengan Job Embeddedness Sebagai Variabel Intervening. Jurnal Manajemen Bisnis, 8(1), 8297. https://journal.umy.ac.id/index.php/mb/article/view/3928/3387
Zhang, M., Fried, D. D., & Griffeth, R. W. (2012). A Review of Job Embeddedness: Conceptual, Measurement Issues, and Directions for Future Research. Human Resource Management Review, 22(3), 220231. https://doi.org/10.1016/j.hrmr.2012.02.004
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2021-06-30
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Ngestreini, R. N., & Budiono, B. (2021). Pengaruh Coworker Support terhadap Turnover Intention Melalui Organizational Embeddedness pada PT. BCA KCP Kapas Krampung Surabaya. Jurnal Ilmu Manajemen, 9(2), 738–751. https://doi.org/10.26740/jim.v9n2.p738-751
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