Pengaruh Cultural Intelligence terhadap Employee Voice Behavior dengan Ethical Leadership sebagai Variabel Mediasi

Authors

  • Godefridus Yulian Garung Universitas Airlangga
  • Tri Siwi Agustina Universitas Airlangga
  • Anis Eliyana Universitas Airlangga
  • Yeni Fajariyanti Universitas Sebelas Maret

DOI:

https://doi.org/10.26740/jim.v9n4.p1383-1392

Keywords:

Cultural Intelligence, Employee Behavior, Ethical Leadership, Voice Behavior,

Abstract

Previous research has tested the effect of cultural intelligence on voice behaviour by using transformational leadership as a mediating variable. This study presents a different perspective using the ethical leadership variable as a mediation. This study examines the effect of cultural intelligence on voice behaviour with ethical leadership as a mediating variable. Research data were collected from 492 employees of the Ministry of Justice and Human Rights of the Republic of Indonesia. The results showed that cultural intelligence significantly affected employee voice behaviour and ethical leadership, mediating cultural intelligence and employee voice behaviour. This research can be used as a reference for application in multicultural organizations, especially in voice behaviour.

References

Afsar, B., Shahjehan, A., Shah, S. I., & Wajid, A. (2019). The mediating role of transformational leadership in the relationship between cultural intelligence and employee voice behavior: A case of hotel employees. International Journal of Intercultural Relations, 69(October 2018), 66–75. https://doi.org/10.1016/j.ijintrel.2019.01.001

Ahn, M. J., & Ettner, L. (2013). Cultural intelligence (CQ) in MBA curricula. Multicultural Education & Technology Journal, 7(1), 4–16. https://doi.org/10.1108/17504971311312591

Arar, K., Haj, I., Abramovitz, R., & Oplatka, I. (2016). Ethical leadership in education and its relation to ethical decision-making: The case of Arab school leaders in Israel. Journal of Educational Administration, 54(6), 647–660. https://doi.org/10.1108/JEA-11-2015-0101

Botero, I. C., & Van Dyne, L. (2009). Employee Voice behavior. Management Communication Quarterly, 23(1), 84–104. https://doi.org/10.1177/0893318909335415

Brown, M. E., & Mitchell, M. S. (2010). Exploring New Avenues for Future Research. Business Ethics Quarterly, 20(4), 583–616.

Chou, S. Y., & Barron, K. (2016). Employee voice behavior revisited: its forms and antecedents. Management Research Review, 39(12), 1720–1737. https://doi.org/10.1108/MRR-09-2015-0199

Cui, Z., Liu, J., Xia, B., & Cheng, Y. (2019). Beyond national culture difference: The role of cultural intelligence in cooperation within international construction joint ventures and insights from Chinese companies. Engineering, Construction and Architectural Management, 26(7), 1476–1497. https://doi.org/10.1108/ECAM-04-2018-0182

Edakkat Subhakaran, S., & Dyaram, L. (2018). Individual disposition and manager behavior on employee upward voice: Mediating role of voice self-efficacy. International Journal of Organizational Analysis, 26(5), 875–889. https://doi.org/10.1108/IJOA-12-2017-1315

Elsaied, M. M. (2019). Supportive leadership, proactive personality and employee voice behavior. American Journal of Business, 34(1), 2–18. https://doi.org/10.1108/ajb-01-2017-0004

Gregory, R., Prifling, M., & Beck, R. (2009). The role of cultural intelligence for the emergence of negotiated culture in IT offshore outsourcing projects. Information Technology and People, 22(3), 223–241. https://doi.org/10.1108/09593840910981428

Hidayati, T., & Zainurossalamia, S. (2020). Cultural intelligence as a pre-requisite for voice behavior of pharmaceutical sector employees in indonesia: Mediating role of servant and ethical leadership styles. Systematic Reviews in Pharmacy, 11(5), 216–225. https://doi.org/10.31838/srp.2020.5.33

Iskhakova, M., & Ott, D. L. (2020). Working in culturally diverse teams: Team-level cultural intelligence (CQ) development and team performance. Journal of International Education in Business. https://doi.org/10.1108/JIEB-11-2019-0052

Jamshed, S., & Majeed, N. (2019). Relationship between team culture and team performance through lens of knowledge sharing and team emotional intelligence. Journal of Knowledge Management, 23(1), 90–109. https://doi.org/10.1108/JKM-04-2018-0265

Jia, J., Zhou, S., Zhang, L., & Jiang, X. (2020). Exploring the influence of paternalistic leadership on voice behavior: A moderated mediation model. Employee Relations, 42(2), 542–560. https://doi.org/10.1108/ER-06-2019-0263

Jiang, Z., Le, H., & Gollan, P. J. (2018). Cultural intelligence and voice behavior among migrant workers: the mediating role of leader–member exchange. International Journal of Human Resource Management, 29(5), 1082–1112. https://doi.org/10.1080/09585192.2017.1322119

Jyoti, J., & Kour, S. (2015). Assessing the cultural intelligence and task performance equation Mediating role of cultural adjustment. Cross Cultural Management, 22(2), 236–258. https://doi.org/10.1108/CCM-04-2013-0072

Li, J., Liang, Q., Zhang, Z., & Wang, X. (2018). Leader humility and constructive voice behavior in China: a dual process model. International Journal of Manpower, 39(6), 840–854. https://doi.org/10.1108/IJM-06-2017-0137

Murphy, W. H., Gölgeci, I., & Johnston, D. A. (2019). Power-based behaviors between supply chain partners of diverse national and organizational cultures: the crucial role of boundary spanners’ cultural intelligence. Journal of Business and Industrial Marketing, 35(2), 204–218. https://doi.org/10.1108/JBIM-05-2018-0179

Prince, R. (2020). Voice behavior of Indian IT employees: a moderated mediation model. https://doi.org/10.1108/IJOA-11-2019-1926

Riduwan & Natawiria. (2010). Statistika Bisnis. Bandung: Penerbit Alfabeta

Saeednejad, S., & Amirkabiri, A. (2018). The Effect of Cultural Intelligence on Employees’ Voice considering the Mediating Role of LMX, Job Involvement and Perceived Organizational Injustice. Specialty Journal of Knowledge Management. 3(3), 25–41.

Sari, U. T. (2019). the Effect of Ethical leadership on Voice behavior: the Role of Mediators Organizational Identification and Moderating Self-Efficacy for Voice. Journal of Leadership in Organizations, 1(1), 48–66. https://doi.org/10.22146/jlo.43771

Shih, H. A., & Wijaya, N. H. S. (2017). Team-member exchange, voice behavior, and creative work involvement. International Journal of Manpower, 38(3), 417–431. https://doi.org/10.1108/IJM-09-2015-0139

Song, J., Wu, J., & Gu, J. (2017). Voice behavior and creative performance moderated by stressors. Journal of Managerial Psychology, 32(2), 177–192. https://doi.org/10.1108/JMP-03-2016-0078

Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108–119. https://doi.org/10.2307/256902

Van Dyne, L. Van, Ang, S., Ng, K. Y., Rockstuhl, T., Tan, M. L., & Koh, C. (2012). Sub-Dimensions of the Four Factor Model of Cultural Intelligence: Expanding...: EBSCOhost. Social and Personality Psychology Compass, 4, 295–313.

Wu, W., Wang, H. (Jason), & Lu, L. (2018). Will my own perception be enough?: A multilevel investigation of workplace ostracism on employee voice. Chinese Management Studies, 12(1), 202–221. https://doi.org/10.1108/CMS-04-2017-0109

Zhou, C., Hu, N., Wu, J., & Gu, J. (2018). A new scale to measure cross-organizational cultural intelligence: Initial development and validation. Chinese Management Studies, 12(3), 658–679. https://doi.org/10.1108/CMS-10-2017-0309

Zhu, W., He, H., Treviño, L. K., Chao, M. M., & Wang, W. (2015). Ethical leadership and follower voice and performance: The role of follower identifications and entity morality beliefs. Leadership Quarterly, 26(5), 702–718. https://doi.org/10.1016/j.leaqua.2015.01.004

Downloads

Published

2021-12-14

How to Cite

Garung, G. Y., Agustina, T. S., Eliyana, A. ., & Fajariyanti, Y. . (2021). Pengaruh Cultural Intelligence terhadap Employee Voice Behavior dengan Ethical Leadership sebagai Variabel Mediasi. Jurnal Ilmu Manajemen, 9(4), 1383–1392. https://doi.org/10.26740/jim.v9n4.p1383-1392

Issue

Vol. 9 No. 4 (2021)

Section

Artikel

License

Copyright (c) 2021 Jurnal Ilmu Manajemen

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons:Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Abstract views: 406 , PDF Downloads: 918