Mapping the Future Skills: A Training Needs Analysis of Education Support Staff in a Vocational Faculty
DOI:
https://doi.org/10.26740/vubeta.v2i3.48473Keywords:
Training Need Assessment, Human Resource Development, Training Models FourthAbstract
Educational staff, commonly referred to as administrative human resources, play a critical role as strategic assets in supporting the success of higher education institutions, including at the Vocational Faculty of Surabaya State University (Unesa). Institutional performance and service quality are closely linked to the competence and performance of these educational staff. Therefore, systematic training and development efforts are essential to enhance their competencies in line with the dynamic needs of the institution. One effective approach to designing relevant and impactful training programs is through Training Needs Assessment (TNA), which serves as a critical initial step in the training design process. TNA helps to identify gaps between existing competencies and future institutional demands, ensuring that training programs are targeted, responsive, and aligned with both institutional strategic objectives and individual performance improvement. This study aims to design a comprehensive training and development model for educational staff at the Vocational Faculty of Surabaya State University, based on a structured TNA process. The TNA will adopt both macro and micro approaches, mapping institutional-level needs as well as job-specific and individual performance gaps. The expected output is the development of an up-to-date, data-driven training and development model that can serve as a strategic reference for preparing faculty development plans and academic texts in the future, ensuring the sustainable improvement of educational staff competencies and institutional performance
References
[1] A. Alhamad, “The effect of electronic human resources management on organizational health of telecommunications companies in Jordan,” Int. J. Data Netw. Sci., vol. 6, no. 2, pp. 429–438, 2022, https://doi.org/10.5267/j.ijdns.2021.12.011
[2] L. Zhang, “Caring for the environment: How human capital, natural resources, and economic growth interact with environmental degradation in Pakistan? A dynamic ARDL approach,” Sci. Total Environ., vol. 774, 2021, https://doi.org/10.1016/j.scitotenv.2021.145553
[3] H. J. A. Biemans, “Students’ experiences with different learning pathways to higher professional bachelor programmes,” Int. J. Res. Vocat. Educ. Train., vol. 7, no. 1, pp. 1–20, 2020, https://doi.org/10.13152/10.13152/IJRVET.7.1.1
[4] K. Watson, “Factors influencing management of agitation in aged care facilities: A qualitative study of staff perceptions,” J. Clin. Nurs., vol. 30, no. 1, pp. 136–144, 2021, https://doi.org/10.1111/jocn.15530
[5] A. Markaki, “Training needs assessment: tool utilization and global impact,” BMC Med. Educ., vol. 21, no. 1, 2021, https://doi.org/10.1186/s12909-021-02748-y.
[6] J. Brown, “Training needs assessment: A must for developing an effective training program,” Public Pers. Manage., vol. 31, no. 4, 2002, https://doi.org/10.1177/009102600203100412
[7] M. Bin Othayman, “The challenges confronting the training needs assessment in Saudi Arabian higher education,” Int. J. Eng. Bus. Manag., vol. 14, 2022, https://doi.org/10.1177/18479790211049706.
[8] J. T. Allen, “Needs assessment of menopause education in United States obstetrics and gynecology residency training programs,” Menopause, vol. 30, no. 10, pp. 1002–1005, 2023, https://doi.org/10.1097/GME.0000000000002234.
[9] A. Rokhim, “Need Analysis for The Development of Pogil-Ssi Based Natural Science e-Modul to Improve Creative Thinking Ability in The Pandemic Period,” AIP conference proceeding, vol. 2540, no.1, 2023, https://doi.org/10.1063/5.0106199.
[10] M. Thohir, S. Maarif, J. Rosyid, H. Huda, and A. Ahmadi, “From Disruption To Mobilization: Ire Teachers’ Perspectives on Independent Learning Policy,” J. Cakrawala Pendidik., vol. 40, no. 2, pp. 359–373, 2021, https://doi.org/10.21831/cp.v40i2.39540.
[11] A. Jahanger, “The linkages between natural resources, human capital, globalization, economic growth, financial development, and ecological footprint: The moderating role of technological innovations,” Resour. Policy, vol. 76, 2022, https://doi.org/10.1016/j.resourpol.2022.102569.
[12] D. J. Zemmel, “Public Health Workforce Development during and beyond the COVID-19 Pandemic: Findings from a Qualitative Training Needs Assessment,” J. Public Heal. Manag. Pract., vol. 28, no. 5, 2022, https://doi.org/10.1097/PHH.0000000000001524.
[13] A. Karman, A. Jaya, and T. S. Wibowo, “Identification of Human Resource Management Best Practices in the MSME Sector,” Enrich. J. , 2022. https://doi.org/10.35335/enrichment.v12i2.590
[14] Q. A. Nisar, “Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior,” J. Clean. Prod., vol. 311, 2021, https://doi.org/10.1016/j.jclepro.2021.127504.
[15] A. K. Mutoharoh and W. Rahmaningtyas, “Pengaruh Praktik Kerja Industri, Lingkungan Keluarga, Bimbingan Karier dan Motivasi Kerja terhadap Kesiapan Kerja,” Sains J. Manaj. dan Bisnis, vol. 12, no. 1, p. 38, 2019, https://doi.org/10.35448/jmb.v12i1.6241.
[16] I. Lestari and B. T. Siswanto, “the Effect of School on-the Job Experiences, Student Achievement in Productive and Social Support on Student Work Readiness of Vocational High Scholl,” J. Pendidik. Vokasi, vol. 5, no. 2, pp. 183–194, 2015.
[17] A. Narlan and D. T. Juniar, “Pengembangan Instrumen Keterampilan Olahraga Futsal,” J. Siliwangi, vol. 3, no. 2, p. 245, 2017.
[18] Y. M. Yusoff, “Linking Green Human Resource Management Practices to Environmental Performance in Hotel Industry,” Glob. Bus. Rev., vol. 21, no. 3, pp. 663–680, 2020, https://doi.org/10.1177/0972150918779294.
[19] Y. K. Dwivedi et al., “Setting the future of digital and social media marketing research: Perspectives and research propositions,” Int. J. Inf. Manage., vol. 59, no. May 2020, p. 102168, 2021, https://doi.org/10.1016/j.ijinfomgt.2020.102168.
[20] S. W. Cooley, “Human alteration of global surface water storage variability,” Nature, vol. 591, no. 7848, pp. 78–81, 2021, https://doi.org/10.1038/s41586-021-03262-3.
[21] S. A. Hendrawan, Afdhal Chatra, Nurul Iman, Soemarno Hidayatullah, and Degdo Suprayitno, “Digital Transformation in MSMEs: Challenges and Opportunities in Technology Management,” J. Inf. dan Teknol., vol. 6, pp. 141–149, 2024,
https://doi.org/10.60083/jidt.v6i2.551.
[22] P. Budhwar, “Human resource management in the age of generative artificial intelligence: Perspectives and research directions on ChatGPT,” 2023, https://doi.org/10.1111/1748-8583.12524.
[23] E. Bonifacino, “Mentorship of Underrepresented Physicians and Trainees in Academic Medicine: a Systematic Review,” 2021, https://doi.org/10.1007/s11606-020-06478-7.
[24] C. M. Ringle, “Partial least squares structural equation modeling in HRM research,” Int. J. Hum. Resour. Manag., vol. 31, no. 12, pp. 1617–1643, 2020, https://doi.org/10.1080/09585192.2017.1416655.
[25] Fatmawati, A. Chaerul, and A. Syahid, “Implementasi Planning, Organizing, Leading, Controlling (POLC) Program Pelatihan Pengelasan Untuk Meningkatkan Kesiapan Kerja Peserta Didik Lembaga Kursus dan Pelatihan Nusa Citra Indonesia,” J. Ilm. Wahana Pendidik., vol. 8, no. 19, p. 120, 2022.
[26] S. Ahmed and S. Sur, “Change in the uses pattern of digital banking services by Indian rural MSMEs during demonetization and Covid-19 pandemic-related restrictions,” Vilakshan - XIMB J. Manag., vol. 20, no. 1, pp. 166–192, 2023, https://doi.org/10.1108/xjm-09-2020-0138.
[27] J. Duggan, “Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM,” 2020, https://doi.org/10.1111/1748-8583.12258.
[28] V. Dwiyanti, A. Ana, and I. Widianingsih, “Industrial Education Impact on Vocational Student Social Skills,” Innov. Vocat. Technol. Educ., vol. 14, no. 2, p. 98, 2018, https://doi.org/10.17509/invotec.v14i2.14362.
[29] H. P. P. Ansorimala and T. Chandraa, “Journal of Applied Business and Technology,” J., vol. 5, no. 1, pp. 51–60, 2022.
[30] S. Rahim, “Do natural resources abundance and human capital development promote economic growth? A study on the resource curse hypothesis in Next Eleven countries,” Resour. Environ. Sustain., vol. 4, 2021, https://doi.org/10.1016/j.resenv.2021.100018.
[31] Y. Ah Shin, J. Yeo, and K. Jung, “The effectiveness of international non-governmental organizations’ response operations during public health emergency: Lessons learned from the 2014 ebola outbreak in sierra leone,” Int. J. Environ. Res. Public Health, vol. 15, no. 4, 2018, https://doi.org/10.3390/ijerph15040650.
[32] O. B. Adedoyin and E. Soykan, “Covid-19 pandemic and online learning: the challenges and opportunities,” Interact. Learn. Environ., vol. 31, no. 2, pp. 863–875, 2023, https://doi.org/10.1080/10494820.2020.1813180.
[33] G. Awada, “Effect of whatsapp on critique writing proficiency and perceptions toward learning,” Cogent Educ., vol. 3, no. 1, pp. 1–25, 2016, https://doi.org/10.1080/2331186X.2016.1264173.
[34] Z. Dobrowolski, “Understanding the Impact of Generation Z on Risk Management—A Preliminary Views on Values, Competencies, and Ethics of the Generation Z in Public Administration,” Int. J. Environ. Res. Public Health, vol. 19, no. 7, 2022, https://doi.org/10.3390/ijerph19073868.
[35] Andi Miranda, Isti Prabawani, and Ririn Kusumawati, “Pengaruh Komunikasi Internal Terhadap Kinerja Karyawan PT.XYZ,” J. Mhs. Kreat., vol. 1, no. 3, pp. 34–42, 2023, https://doi.org/10.59581/jmk-widyakarya.v1i3.227.
[36] U. Baruah, “Adaptation of an online training and support program for caregivers of people with dementia to Indian cultural setting,” Asian J. Psychiatr., vol. 59, 2021, https://doi.org/10.1016/j.ajp.2021.102624.
[37] A. Wei, “Jailbroken: How Does LLM Safety Training Fail?,” 2023.
[38] W. A. A. Amri et al., “The effect of religiosity and service quality on job satisfaction: A case study of MSME employees,” Int. J., 2021.
[39] E. Edelhauser and L. Lupu-Dima, “Is Romania prepared for elearning during the COVID-19 pandemic?,” Sustain., vol. 12, no. 13, 2020, https://doi.org/10.3390/su12135438.
[40] S. Blomqvist, “Using augmented reality technology for balance training in the older adults: a feasibility pilot study,” BMC Geriatr., vol. 21, no. 1, 2021, https://doi.org/10.1186/s12877-021-02061-9.
[41] M. H. Yimam, “Impact of training on employees performance: A case study of Bahir Dar university, Ethiopia,” Cogent Educ., vol. 9, no. 1, 2022, https://doi.org/10.1080/2331186X.2022.2107301.
[42] S. P. Gonçalves, “COVID-19 and people management: The view of human resource managers,” Adm. Sci., vol. 11, no. 3, 2021, https://doi.org/10.3390/admsci11030069.
[43] A. Ghorbanian, “Improved land cover map of Iran using Sentinel imagery within Google Earth Engine and a novel automatic workflow for land cover classification using migrated training samples,” ISPRS J. Photogramm. Remote Sens., vol. 167, pp. 276–288, 2020, https://doi.org/10.1016/j.isprsjprs.2020.07.013.
[44] S. Teles, “Training and support for caregivers of people with dementia: The process of culturally adapting the World Health Organization iSupport programme to Portugal,” Dementia, vol. 20, no. 2, pp. 672–697, 2021, https://doi.org/10.1177/1471301220910333.
[45] D. T. P. Phytanza, “Accuracy Training Program: Can Improve Shooting Results of Petanque Athletes Aged 15-20 Years?,” Int. J. Hum. Mov. Sport. Sci., vol. 10, no. 1, pp. 121–130, 2022, https://doi.org/10.13189/saj.2022.100117.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Abdul Hafidz, warju, Yuni Lestari , Fajar Indra Kusuma, Mafrur Udhif Nofaizzi, Tri Wardati Khusniya

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Abstract views: 284
,
PDF Downloads: 143





