Pengaruh organizational citizenship behaviour terhadap kinerja karyawan melalui komitmen organisasi sebagai variabel mediasi
DOI:
https://doi.org/10.26740/jim.v14n2.p425-438Abstract
This study aims to analyze the effect of organizational citizenship behaviour on employee performance through organizational commitment. This study used a quantitative approach. The sample for this study consisted of 50 employees of Company X. The sample was selected using saturated sampling. This study used SEM-PLS data analysis supported by SmartPLS 3.2.9 software. The results of this study indicate that organizational citizenship behaviour has a significant and positive effect on employee performance. Furthermore, organizational citizenship behaviour also has a significant and positive effect on organizational commitment. Organizational commitment has a significant and positive effect on employee performance. Furthermore, it was found that organizational citizenship behaviour has a significant positive effect on employee performance through organizational commitment as a mediating variable. Thus, organizational citizenship behaviour not only directly impacts performance but also indirectly through increased employee organizational commitment. The implications of this study indicate that companies need to strengthen organizational citizenship behaviour and organisational commitment by fostering supportive work environments, developing employees, and implementing appropriate reward systems to improve employee performance.
References
Anwar, A. (2021). Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan. Juripol, 4(1), 35–46. https://doi.org/10.33395/juripol.v4i1.10963
Arestia, N. (2022). Pengaruh Komitmen Organisasi terhadap Kinerja Karyawan PT Gerbang Duabelas. Jurnal Dimensi, 11(2), 314–323. https://doi.org/10.33373/dms.v11i2.4077
Arina, G., & Heru, S. (2022). Peningkatan Organizational Citizenship Behavior (Ocb): Peran Work Climate, Employee Engagement Dan Personality. Jurnal Ekonomi Dan Perbankan Syariah, 7(2), 892–907.
Badrianto, Y., & Astuti, D. (2023). Peran Kepuasan kerja sebagai Mediasi pada Pengaruh Komitmen Organisasi terhadap Kinerja Karyawan. Jesya, 6(1), 841–848. https://doi.org/10.36778/jesya.v6i1.1013
Cipta, E. (2023). CEDS FEB Unpad Simpulkan Indeks Persaingan Usaha di 2022 Alami Peningkatan. Sonara.Id. https://www.sonora.id/read/423710102/ceds-feb-unpad-simpulkan-indeks-persaingan-usaha-di-2022-alami-peningkatan
Darto, M. (2014). Peran Organizational Citizenship Behavior (Ocb) Dalam Peningkatan Kinerja Individu Di Sektor Publik: Sebuah Analisis Teoritis Dan Empiris (the Role of Organizational Citizenship Behavior (Ocb) in the Individual Performance Improvement in the Public Sector. Jurnal Borneo Administrator, 10(1). https://doi.org/10.24258/jba.v10i1.167
Destari, N. A., & Suwandi. (2023). Pengaruh Organizational Citizenship Behaviour (OCB), Self Eficacy dan Self Esteem terhadap Kinerja Karyawan Departemen Produksi SP-A pada PT. Surya Multindo Industri. Jurnal Pendidikan Tambusai, 7(2), 5593–5600.
Fadillah, D., Putrie Dimala, C., & Rahman Hakim, A. (2024). Pengaruh Organizational Citizenship Behavior Terhadap Kepuasan Kerja Karyawan Operator Gardu Induk. Jurnal Psikologi Malahayati, 6(1), 126–133. https://http//ejurnalmalahayati.ac.id/index.php/PSIKOLOGI/index
Faiza, G., & Suhardi, S. (2022). P Pengaruh Kompetensi, Kompensasi, Motivasi Kerja Dan Organizational Citizenship Behaviour (Ocb) Terhadap Kinerja Karyawan Pt Techmicron. Postgraduate Management Journal, 2(1), 24–39. https://doi.org/10.36352/pmj.v2i1.350
Fajria, K., & Juhaeti. (2023). Pengaruh Organizational Citizenship Behavior (Ocb) Dan Komitmen Organisasi Terhadap Kinerja Karyawan Mabes Legiun Veteran Republik Indonesia (Lvri) Di Jakarta. JIMEN Jurnal Inovatif Mahasiswa Manajemen, 3(3), 251–262.
Fanani, I., Djati, S. P., & Silvanita, K. (2016). Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) (Studi Kasus RSU UKI). Fundamental Management Journal, 1(3), 40–53.
Fatmasari, I. T., & Rozaq, K. (2023). Pengaruh persepsi dukungan organisasi dan motivasi intrinsik terhadap organizational citizenship behavior melalui komitmen organisasi sebagai variabel mediasi. Jurnal LIlmu Manajemen, 11(3), 576–588.
Fitrisia, D., Putri, I. A. D., & Sujana, I. K. (2023). Does organizational commitment and Tri Hita Karana moderate the effect of budget participation and information asymmetry on budgetary slack? International Journal of Economic Perspectives, 17(June), 72–86. http://ijeponline.org/index.php/journal/article/view/500%0Ahttp://ijeponline.org/index.php/journal/article/download/500/495
Gani, M. R., Tewal, B., & Trang, I. (2018). Analisis Pengaruh Kecerdasan Emosional, Kepribadian dan Komitmen Organisasi Terhadap Kinerja Karyawan pada PT. Sinar Karya Cahaya (SKC) Gorontalo. Jurnal EMBA, Vol.6(No.4), 3228–3237.
Ghozali, I. (2016). Desain Penelitian Kuantitatif & Kualitatif.
Hakim. (2018). Pengaruh Employee Engagement dan Pelatihan terhadap Kinerja Karyawan Melalui Komitmen Organisasional Sebagai Variabel Intervening Di RSU Aisyiyah Purworejo. Manajemen, Fakultas Ekonomi,Universitas Islam Indonesia, Yogyakartaity.
Hendri, & Kirana. (2021). Pengaruh Gaya Kepemimpinan, Locus Of Control, Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Karyawan Di Roy Sentoso Collection. Jurnal Inovasi Penelitian, 2(1), 119–128.
Jayawardena, P. T. G. C. I., & Kappagoda, U. W. M. R. S. (2020). The Impact of Job Satisfaction and Organization Commitment on Organizational Citizenship Behavior of Public School Teachers in Anuradhapura District, Sri Lanka. International Journal of Humanities, Social Sciences and Education, 7(9), 69–74. https://doi.org/10.20431/2349-0381.0709006
Lestari, E. R., Kholifatul, N., & Ghaby, F. (2018). Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan The Influence of Organizational Citizenship Behavior (OCB) on Employee’s Job Satisfaction and Performance. Jurnal Teknologi Dan Manajemen Agroindustri, 7, 116–123.
Lestary, L., & Harmon. (2017). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Divisi Detail Part Manufacturing Direktorat Produksi PT Dirgantara Indonesia (Persero). Riset Bisnis & Investasi, 3(2), 94–103.
Meyer, J., & Allen, N. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z
Munir, M. (2020). MONOGRAF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP KINERJA PERAWAT (1st ed.). CV. Pena Persada.
Nadapdap, K. (2017). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan pada PT. Mitra Permata Sari. Jurnal Ilmiah Methonom, 3(1), 1–9.
Najih, S., & Mansyur, A. (2022). Organizational Citizenship Behavior (OCB): Efek Budaya Organisasi dan Work-Family Conflict. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 347–354. https://doi.org/10.36778/jesya.v5i1.554
Nisa, D. K., Santoso, B., & Azhad, M. N. (2018). Pengaruh Budaya Organisasi dan Organizational Citizenship Behavior (OCB) terhadap Kinerja Pegawai Rumah Sakit Tk. III Baladhika Husada Jember. International Journal of Social Science and Business, 2(3), 108. https://doi.org/10.23887/ijssb.v2i3.16219
Novitasari, D., Asbari, M., Rizky Wijaya, M., & Yuwono, T. (2020). Effect of Organizational Justice on Organizational Commitment: Mediating Role of Intrinsic and Extrinsic Satisfaction. International Journal of Science and Management Studies (IJSMS), June, 96–112. https://doi.org/10.51386/25815946/ijsms-v3i3p110
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563. https://doi.org/10.1177/014920630002600307
Puspita, D., & Widodo, S. (2020). Pengaruh Disiplin Kerja Dan Motivasi Terhadap Kinerja Karyawan PT. Persada Arkana Buana. Jurnal Ilmiah Mahasiswa Manajemen Unsurya, 1(1), 31–41. https://jom.unsurya.ac.id/index.php/jimen/article/view/18
Putra, K. M., & Adnyani, I. G. A. D. (2016). Pengaruh Kepemimpinan Transformasional Dan OCB Terhadap Kinerja Karyawan Dengan Mediasi Komitmen Organisasi Pada PT. BPR Jaya Kerti. E-Jurnal Manajemen Universitas Udayana (Unud), 5(5), 2885–2917.
Putro, F. P. (2024). Pengaruh Organizational Citizenship Behavior dan Lingkungan Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variable Intervening PT. Inhutaniv. Jurnal Syntax Admiration, 5(12), 5372–5385. https://doi.org/10.46799/jsa.v5i12.1859
Rahayu, E. S. (2017). Pengaruh Komitmen Organisasi Terhadap Organizational Citizenship Behavior dan Kinerja Karyawan (Studi Pada Karyawan Medik Rumah Sakit Fathma Medika Gresik). Jurnal Administrasi Bisnis, 52(1), 138–145.
Rista, M. I. N., Wellem, I., & Obon, W. (2023). Pengaruh Organizational Citizenship Behavior (Ocb) Dan Komitmen Organisasi Terhadap Kinerja Karyawan Pt. Pln (Persero) Up3 Flores Bagian Timur Maumere Kabupaten Sikka. Nian Tana Sikka : Jurnal Penelitian Mahasiswa, 1(6), 140–151.
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (Pearson Ed). Pearson Education.
Rosid, M. A., & Darojat, I. (2022). Pengaruh Komitmen Organisasi Terhadap Kepuasan Kerja Dalam Meningkatkan Kinerja Pegawai (Studi pada Pegawai di Lingkungan Pemerintah Daerah Kota Tangerang). Dynamic Management Journal, 6(2), 55. https://doi.org/10.31000/dmj.v6i2.6710
Saputra, I., & Rahmat, H. K. (2024). Evaluasi Kinerja Karyawan dalam Suatu Perusahaan : Sebuah Kajian Kepustakaan. Journal of Current Research in Management, Policy, and Social Studies, 1(1), 19–24.
Setyorini, W., Khotimah, S., & Rafi’, M. (2021). Pengaruh Pengetahuan Terhadap Kinerja Karyawan Cv. Master Print Pangkalan Bun. Jurnal Magenta, 9(2), 45–52.
Sugiyono. (2020). Pengaruh Fasilitas Ruang Tunggu Terhadap Kenyamanan Penumpang di Bandar Udara Internasional Banyuwangi. Jurnal Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta., 6–22.
Tanjung, M. A. R., & Prayekti, P. (2022). Pengaruh Budaya Organisasi , Lingkungan Kerja dan OCB Terhadap Komitmen Organisasi di Titik Terang Konveksi. Reslaj : Religion Education Social Laa Roiba Journal, 4(5), 1372–1378. https://doi.org/10.47467/reslaj.v4i5.1136
Wijayanthi, N. P. P. A., Goca, I. G. P. A. W., Rini, N. K., & Dwijayanthi, A. I. A. O. (2024). Peran Komitmen Organisasi Dalam Memediasi Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT Inndokarya Optomed. Jurnal Ekonomi, Manajemen, Akuntansi (EKOMA), 3(4), 1255–1267.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Abstract views: 0
,
PDF Downloads: 0
