ANALISIS YURIDIS TANGGAPAN TERTULIS PEMBATALAN KONSER “BTOB FANCON [OUR DREAM] IN JAKARTA” SEBAGAI ADDENDUM DALAM PERJANJIAN JUAL BELI

Abstract

The unilateral cancellation of the “BTOB FANCON [OUR DREAM] IN JAKARTA” concert by PT Seraph Entertainment caused losses to its consumers. This also gave rise to an obligation to compensate for the ticket prices that had been paid. Through a written response, PT Seraph Entertainment offered a ticket price refund mechanism as a form of responsibility. This study aims to analyze whether the written response can be considered an addendum to the agreement and what legal actions ticket buyers can take. The research method used is normative legal analysis, employing a statutory approach and a conceptual approach. The research findings indicate that the Written Response from PT Seraph Entertainment constitutes an offer of modification that is inseparable from the ticket purchase agreement; however, it does not automatically become a binding addendum unless approved by the buyer through the submission of a Statement of Willingness to Refund. This unilateral cancellation may give rise to two forms of legal liability: Perbuatan Melawan Hukum  for buyers who reject the changes (fail to submit the Statement of Willingness to Refund), and breach of contract for buyers who accept the changes (submit the Statement of Willingness to Refund). As stipulated in Article 45(2) of Undang-Undang Perlindungan Konsumen, dispute resolution may be conducted through litigation in court or outside of court via the Badan Penyelesaian Sengketa Konsumen. Both options are independent and exclusive, so the parties must choose the most relevant legal remedy.

Keywords: Addendum, Offer, Legal Remed.