MEWUJUDKAN INTEGRASI DATA MELALUI IMPLEMENTASI INOVASI PELAYANAN KESEHATAN BERBASIS TEKNOLOGI DIGITAL
DOI:
https://doi.org/10.26740/jpsi.v4n1.p30-37Abstract
Inovasi saat ini lebih cenderung dilakukan oleh sektor swasta dalam memberikan pelayanan kepada pelanggannya. Keberhasilan sektor swasta dengan berbagai inovasinya memberikan suntikan motivasi bagi sektor publik dalam melakukan pengembangan inovasi untuk memberikan pelayanan kepada masyarakat. Tetapi yang terjadi di Indonesia, inovasi masih identik dengan pemanfaatan Teknologi Informasi dan Komunikasi (TIK) dalam aktivitas proses administrasi publik. Oleh karena itu terdapat berbagai bentuk inovasi dalam sektor publik berbasis TIK yang telah dilakukan diberbagai sektor antara lain e-education, e-health, e-tourism, e-budgeting, e-procurement, dan lain sebagainya. Di era digital saat ini memberikan peluang besar kepada sektor publik untuk dapat mengembangkan berbagai inovasi dengan memanfaatkan TIK, sehingga dapat meningkatkan kualitas pelayanan publik kepada masyarakat. Tujuan dalam penelitian ini adalah untuk mengetahui dan mendeskripsikan proses pengembangan dan implementasi inovasi aplikasi SIMPUS untuk mewujudkan integrasi data kesehatan di Kota Yogyakarta. Penelitian ini dilakukan pada Pemerintah Kota Yogyakarta dengan unit analisis Dinas Kesehatan dan Puskesmas di Kota Yogyakarta. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif melalui wawancara, observasi, dan dokumentasi. Hasil penelitian ini menunjukkan bahwa bentuk inovasi aplikasi SIMPUS yaitu inovasi proses administrasi berbasis teknologi yang dibuat oleh Dinas Kesehatan Kota Yogyakarta pada tahun 2012 untuk diterapkan di seluruh Puskesmas. Setidanya terdapat 18 Puskesmas Utama dan 12 Puskesmas Pembantu, sehingga keseluruhan jumlah puskesmas yang ada di Kota Yogyakarta sebanyak 30 puskesmas yang menerapkan aplikasi SIMPUS. Stakeholder yang terlibat dalam pengembangan dan implementasi SIMPUS di Kota Yogyakarta antara lain : a) bagian Teknologi Informasi dan Telematika (TIT), Dinas Kesehatan dan seluruh Puskesmas di Kota Yogyakarta. Stakeholder yang paling berperan dalam implementasi SIMPUS yaitu Dinas Kesehatan dan puskesmas. Manfaat yang dirasakan dalam implementasi SIMPUS yaitu terwujudnya integrasi data kesehatan. Dimana Dinas Kesehatan dapat mengakses dan memanfaatkan data kesehatan yang ada di SIMPUS kapanpun dan dimanapun dengan mudah pada setiap puskesmas.
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