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Shaping Meaningful Journeys, Transforming Hospitality
Vol. 1 No. 1 (2026)This issue explores the evolving landscape of hospitality and tourism, examining how meaningful journeys are shaped through innovation, service excellence, and evolving guest expectations. It brings together research and perspectives on how the hospitality industry is transforming, from enhancing customer experience and sustainable practices to leveraging technology and human-centered service design. The collection highlights the intersection between journey-making and hospitality transformation, offering insights for practitioners, researchers, and industry stakeholders seeking to create more impactful, memorable, and sustainable travel and hospitality experiences.