Psychological attitudes of Indonesian millenials consumer to choose Islamic banking financing

Authors

  • Moh. Herman Eko Santoso Universitas Indonesia
  • Mohamad Soleh Nurzaman Universitas Indonesia

DOI:

https://doi.org/10.26740/aluqud.v7n1.p67-81

Keywords:

Millennials generation, Islamic mortgage, Theory of Planned Behaviour Model, Structural Equation Modelling

Abstract

Islamic banks define as financial service institutions which  offer the ease of owning home through Islamic homeownership financing products as knows as Islamic mortgage. This financing product can be a solution for millennials to be able to own a home. This study aims to examine the psychological response of millennials generation towards acceptance in choosing an Islamic mortgage using Theory of Planned Behavior Model (TPB) with Attitude, Subjective Norm, and Perceived Behavioral Control as variables. Analyzed of 256 respondents in this study used Structural Equation Modelling AMOS (SEM-AMOS) and IBM SPSS Statistics. The research shows that the variable Attitude and Perceived Behavioural Control have positive and significant impact on the intention of millennials to choose Islamic mortgage. Further, Perceived Behavioral Control was found to be the most influential factor in determining the intention of millennials to choose Islamic mortgage. On the other hand, this study also found that the Subjective Norm variable had a positive but not significant for the effect. These findings provide information that psychological factors can form the customer's intention to use Islamic mortgage products. Therefore, all stakeholders can consider the psychological factors of prospective customers in designing and developing Islamic mortgage products in Indonesia.

 

 

References

Abdul-Majid, M., Falahaty, M., & Jusoh, M. (2017). Performance of Islamic and Conventional Banks: A Meta-Frontier Approach. Research in International Business and Finance, 42, 1327–1335. https://doi.org/10.1016/j.ribaf.2017.07.069

Abidoye, R. B., Puspitasari, G., Sunindijo, R., & Adabre, M. (2021). Young adults and homeownership in Jakarta, Indonesia. International Journal of Housing Markets and Analysis, 14(2), 333–350. https://doi.org/10.1108/IJHMA-03-2020-0030

Ahmed, R. R., Vveinhardt, J., Streimikiene, D., & Pilinkienė, V. (2019). Application of the Theory of Planned Behaviour Model for Examining Customers’ Intentions towards Islamic Hire Purchase Financing. Engineering Economics, 30(2), 236–245. https://doi.org/10.5755/j01.ee.30.2.21589

Ajzen, Icek. (1985). From intentions to actions: A theory of planned behavior. Action Control, 11–39.

Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior And Human Decision Processes, 50, 179–211. https://doi.org/10.1016/0749-5978(91)90020-T

Ajzen, I. (2001). Nature And Operation Of Attitudes. Annual Review of Psychology, 52, 27–58. https://doi.org/10.1146/annurev.psych.52.1.27

Ajzen, I., & Fishbein, M. (1977). Attitude-Behavior Relations: A Theoretical Analysis and Review of Empirical Research. Psychological Bulletin, 84(5), 888–918. https://doi.org/10.1037/0033-2909.84.5.888

Alam, S. S., Janor, H., Zanariah, Wel, C. A. C., & Ahsan, M. N. (2012). Is Religiosity an important factor in influencing the intention to undertake Islamic home financing in Klang Valley? World Applied Sciences Journal, 19(7), 1030–1041. https://doi.org/10.5829/idosi.wasj.2012.19.07.392

Albashir, W. A., Zainuddin, Y., & Panigrahi, S. K. (2018). The Acceptance of Islamic Banking Products in Libya : A Theory of Planned Behavior Approach. International Journal of Economics and Financial Issues, 8(3), 105–111.

Ali, M., Raza, S. A., & Puah, C.-H. (2015). Factors affecting intention to use Islamic personal financing in Pakistan : Evidence from the modified TRA model . Munich Personal RePEc Archive, 66023, 1–27.

Ali, M., Raza, S. A., Puah, C. H., & Karim, M. Z. A. (2017). Islamic home financing in Pakistan: a SEM-based approach using modified TPB model. Housing Studies, 32(8), 1156–1177. https://doi.org/10.1080/02673037.2017.1302079

Allah Pitchay, A. Bin, Mohd Thas Thaker, M. A. Bin, Azhar, Z., Mydin, A. A., & Mohd Thas Thaker, H. Bin. (2019). Factors persuade individuals’ behavioral intention to opt for Islamic bank services: Malaysian depositors’ perspective. Journal of Islamic Marketing, 11(1), 234–250. https://doi.org/10.1108/JIMA-02-2018-0029

Altinbasak-Farina, I., & Guleryuz-Turkel, G. (2015). Identifying the Needs of Gen Y by Exploring Their Value Systems: A Qualitative Study. International Journal of Trade, Economics and Finance, 6(6), 290–296. https://doi.org/10.18178/ijtef.2015.6.6.484

Amin, H., Abdul Rahman, A. R., Abdul Razak, D., & Rizal, H. (2017). Consumer attitude and preference in the Islamic mortgage sector: a study of Malaysian consumers. Management Research Review, 40(1), 95–115. https://doi.org/10.1108/MRR-07-2015-0159

Amin, H., Amin, H., Rahim, A., Rahman, A., & Abdul Razak, D. (2014). Consumer acceptance of islamic home financing. International Journal of Housing Markets and Analysis, 7(3), 307–332. https://doi.org/10.1108/IJHMA-12-2012-0063

Amin, H., Rahim Abdul Rahman, A., Laison Sondoh, S., & Magdalene Chooi Hwa, A. (2011). Determinants of customers’ intention to use Islamic personal financing: The case of Malaysian Islamic banks. Journal of Islamic Accounting and Business Research, 2(1), 22–42. https://doi.org/10.1108/17590811111129490

Amin, H., Rahman, A. R. A., & Razak, D. A. (2014). Willingness to be a partner in musharakah mutanaqisah home financing: Empirical investigation of psychological factors. Jurnal Pengurusan, 40, 69–81. https://doi.org/10.17576/pengurusan-2014-40-06

Ayub, M. (2007). Understanding Islamic Finance. John Wiley & Sons, Ltd.

Aziz, S., & Afaq, Z. (2018). Adoption of Islamic banking in Pakistan an empirical investigation. Cogent Business and Management, 5(1), 1–18. https://doi.org/10.1080/23311975.2018.1548050

Aziz, S., Afaq, Z., & Bashir, U. (2018). Behavioral Intention to Adopt Islamic Banking in Pakistan: A Study Based on Theory of Planned Behavior. Journal of Islamic Business and Management (JIBM), 8(2), 407–422. https://doi.org/10.26501/jibm/2018.0802-005

Boomsma, A. (2000). Reporting analyses of covariance structures. Structural Equation Modeling, 7(3), 461–483. https://doi.org/10.1207/S15328007SEM0703_6

Brant, K. K., & Castro, S. L. (2019). You can’t ignore millennials: Needed changes and a new way forward in entitlement research. Human Resource Management Journal, 29(4), 527–538. https://doi.org/10.1111/1748-8583.12262

Cheung, M. W. L., & Hong, R. Y. (2017). Applications of meta-analytic structural equation modelling in health psychology: examples, issues, and recommendations. Health Psychology Review, 11(3), 265–279. https://doi.org/10.1080/17437199.2017.1343678

Crockett, S. A. (2012). A Five-Step Guide to Conducting SEM Analysis in Counseling Research. Counseling Outcome Research and Evaluation, 3(1), 30–47. https://doi.org/10.1177/2150137811434142

Cudmore, B., & Patton, J. (2010). The millennials and money management. Journal of Management …, 1–29. http://ww.w.aabri.com/manuscripts/09328.pdf

Dickerson, A. M. (2016). Millennials, Affordable Housing, and the Future of Homeownership. Journal of Affordable Housing & Community Development Law, 24(3), 435–465. https://www.jstor.org/stable/26427305

Duh, H. I. (2016). Childhood family experiences and young Generation Y money attitudes and materialism. Personality and Individual Differences, 95(68), 134–139. https://doi.org/10.1016/j.paid.2016.02.027

Echchabi, A., Azouzi, D., & Aziz, H. A. (2016). The future prospects of Islamic banking in Tunisia: an empirical survey. EuroMed Journal of Business, 11(1), 119–131. https://doi.org/10.1108/EMJB-03-2015-0018

Fassinger, R. E. (1987). Use of Structural Equation Modeling in Counseling Psychology Research. Journal of Counseling Psychology, 34(4), 425–436. https://doi.org/10.1037/0022-0167.34.4.425

Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley.

Francis, R. I., Jasin, D., & Mohan, A. A. P. (2019). A study on the relationship of attitude subjective norm and perceived behavioral control towards customer intention to use Islamic product in banking services. International Journal of Innovation, Creativity and Change, 6(4), 188–204.

Ganesan, Y., Allah Pitchay, A. Bin, & Mohd Nasser, M. A. (2020). Does intention influence the financial literacy of depositors of Islamic banking? A case of Malaysia. International Journal of Social Economics, 47(5), 675–690. https://doi.org/10.1108/IJSE-01-2019-0011

Godin, G., & Kok, G. (1996). The Theory of Planned Behavior: A Review of its Applications to Health-Related Behaviors. American Journal of Health Promotion, 11(2), 87–98. https://doi.org/10.4278/0890-1171-11.2.87

Greve, W. (2001). Traps and gaps in action explanation: Theoretical problems of a psychology of human action. Psychological Review, 108(2), 435–451. https://doi.org/10.1037/0033-295X.108.2.435

Hair, J. F., Black, W. C., Babin, B. y J., & Anderson, R. E. (2019). Multivariate Data Analysis (Eighth Edi). Cengage Learning EMEA.

Hill, J., & Lee, H. (2012). Young Generation Y consumers’ perceptions of sustainability in the apparel industry. Journal of Fashion Marketing and Management, 16(4), 477–491. https://doi.org/10.1108/13612021211265863

Hoolachan, J., & McKee, K. (2019). Inter-generational housing inequalities: ‘Baby Boomers’ versus the ‘Millennials.’ Urban Studies, 56(1), 210–225. https://doi.org/10.1177/0042098018775363

Ibrahim, M. A., Fisol, W. N. M., & Haji-Othman, Y. (2017). Customer Intention on Islamic Home Financing Products: An Application of Theory of Planned Behavior (TPB). Mediterranean Journal of Social Sciences, 8(2), 77–86. https://doi.org/10.5901/mjss.2017.v8n2p77

Kaifi, B. A., Nafei, W. A., Khanfar, N. M., & Kaifi, M. M. (2012). A Multi-Generational Workforce: Managing and Understanding Millennials. International Journal of Business and Management, 7(24), 88–93. https://doi.org/10.5539/ijbm.v7n24p88

Kasmo, M. A., Possumah, B. T., Haron, M. S., Kasan, H., & Bashir, A. (2015). The role of religious education in promoting the Islamic banking system among the young muslim generation: A case study. Journal of Sustainable Development, 8(1), 194–202. https://doi.org/10.5539/jsd.v8n1p194

Kholid, M. N. (2019). Determinants of intention to use Islamic mobile banking: Evidence from millennial generation. Jurnal Ekonomi & Keuangan Islam, 5(2), 53–62. https://doi.org/10.20885/jeki.vol5.iss2.art2

Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling (Second Edi). The Guilford Press.

Kurz, C., Li, G., & Vine, D. J. (2018). Are Millenials Different? (Finance and Economics Discussion Series 2018-080). http://dx.doi.org/10.17016/FEDS.2018.080

Loehlin, J. C., & Beaujean, A. A. (2017). Latent Variable Models An Introduction to Factor, Path, and Structural Equation Analysis (Fifth Edit). Routledge Taylor & Francis Group.

Ltifi, M., Hikkerova, L., Aliouat, B., & Gharbi, J. (2016). The determinants of the choice of Islamic banks in Tunisia. International Journal of Bank Marketing, 34(5), 710–730. https://doi.org/10.1108/IJBM-11-2014-0170

M. Sayuti, K., & Amin, H. (2019). Integrating the effects of price fairness and Islamic altruism with the TPB model: The case of Islamic mortgage adoption. International Journal of Housing Markets and Analysis. https://doi.org/10.1108/IJHMA-07-2019-0077

Maamor, S., Rahman, N. L. A., & Hamed, A. B. (2016). Determinants of islamic home financing product selection among lower income group in Kuala Lumpur,Malaysia. International Journal of Economics and Financial Issues, 6(Special Issue for “International Soft Science Conference (ISSC 2016)”), 197–201.

Malhotra, N. K., Nunan, D., & Birks, D. F. (2017). Marketing Research An Applied Approach (Fifth Edit). Prentice Hall, Inc., a Pearson Education company.

Martens, M. P. (2005). The Use of Structural Equation Modeling in Counseling Psychology Research. The Counseling Psychologist, 33(3), 269–298. https://doi.org/10.1177/0011000004272260

Martens, M. P., & Haase, R. F. (2006). Advanced Applications of Structural Equation Modeling in Counseling Psychology Research. The Counseling Psychologist, 34(6), 878–911. https://doi.org/10.1177/0011000005283395

Moreno, F. M., Lafuente, J. G., Carreón, F. Á., & Moreno, S. M. (2017). The Characterization of the Millennials and Their Buying Behavior. International Journal of Marketing Studies, 9(5), 135. https://doi.org/10.5539/ijms.v9n5p135

Morrison, T. G., Morrison, M. A., & McCutcheon, J. M. (2017). Best Practice Recommendations for Using Structural Equation Modelling in Psychological Research. Psychology, 08(09), 1326–1341. https://doi.org/10.4236/psych.2017.89086

Nguyen, T. M., Nham, P. T., & Hoang, V. N. (2019). The theory of planned behavior and knowledge sharing: A systematic review and meta-analytic structural equation modelling. VINE Journal of Information and Knowledge Management Systems, 49(1), 76–94. https://doi.org/10.1108/VJIKMS-10-2018-0086

Peter, J. P., & Olson, J. C. (2010). Consumer Behavior & Marketing Strategy (Ninth Edit). The McGraw-Hill Companies, Inc.

Riou, J., Guyon, H., & Falissard, B. (2016). An introduction to the partial least squares approach to structural equation modelling: a method for exploratory psychiatric research. International Journal of Methods in Psychiatric Research, 25(3), 220–231. https://doi.org/10.1002/mpr.1497

Riza, A. F. (2019). Customer acceptance of digital banking in Islamic bank: Study on millennial generation. Proceeding of Conference on Islamic Management, Accounting, and Economics (CIMAE), 2, 66–74. https://journal.uii.ac.id/CIMAE/article/view/13351

Safari, M., Ariff, M., & Mohamad, S. (2014). Sukuk Securities: New Ways of Debt Contracting. John Wiley & Sons Singapore Pte. Ltd. https://doi.org/10.1002/9781119029236

Said, N. M., Nawi, N. C., Nasir, N. A. M., Zulkiffli, W. F. W., & Muhamad, F. H. (2023). Intention Towards Using Loan in Income Generating Activities: A Conceptual Study Among Poor and Low-Income Households. Lecture Notes in Networks and Systems, 495 LNNS(3), 1361–1369. https://doi.org/10.1007/978-3-031-08954-1_117

Sayuti, K. M., Amin, H., Razak, D. A., & Rizal, H. (2020). Receptiveness of islamic home financing among malaysians: A revisit. International Journal of Business and Society, 21(2), 784–802.

Shith, M., Safruddin, M., Rahim, M. A., & Putra, N. S. F. M. S. (2021). Using the Theory of Planned Behavior and Religion to Assess Customers Behavioral Intention to Adopt Islamic Banking Services in Malaysia. Jurnal Islam Dan …, 22(2), 36–45. https://doi.org/https://doi.org/ 10.37231/jimk.2021.22.2.575.

Si, H., Shi, J., Tang, D., Wu, G., & Lan, J. (2020). Understanding intention and behavior toward sustainable usage of bike sharing by extending the theory of planned behavior. Resources, Conservation and Recycling, 152(104513). https://doi.org/10.1016/j.resconrec.2019.104513

Solomon, M. R. (2015). Consumer Behavior Buying, Having, and Being (Eleventh E). Pearson Education, Inc.,.

Subagyo, A., Syari’udin, A., & Yunani, A. (2022). Determinant residential real estate of millennial generation in adapting housing microfinance case Indonesia chapter. International Journal of Housing Markets and Analysis, 1753–8270. https://doi.org/10.1108/ijhma-04-2022-0063

Suhartanto, D., Syarief, M. E., Chandra Nugraha, A., Suhaeni, T., Masthura, A., & Amin, H. (2022). Millennial loyalty towards artificial intelligence-enabled mobile banking: evidence from Indonesian Islamic banks. Journal of Islamic Marketing, 13(9), 1958–1972. https://doi.org/10.1108/JIMA-12-2020-0380

Sun, S., Goh, T., Fam, K. S., & Xue, Y. (2012). The influence of religion on Islamic mobile phone banking services adoption. Journal of Islamic Marketing, 3(1), 81–98. https://doi.org/10.1108/17590831211206617

Sun, W. (2019). Toward a theory of ethical consumer intention formation: re-extending the theory of planned behavior. AMS Review, 2. https://doi.org/10.1007/s13162-019-00156-6

Tabachnick, B. G., & Fidell, L. S. (2013). Using Multivariate Statistics (Sixth Edit). Pearson Education, Inc.

Tanaka, J. S. (1987). “How Big Is Big Enough?”: Sample Size and Goodness of Fit in Structural Equation Models with Latent Variables. Child Development, 58(1), 134. https://doi.org/10.2307/1130296

Thakkar, J. J. (2020). Structural Equation Modelling Application for Research and Practice (with AMOS and R). Springer Nature Singapore Pte Ltd.

Tong, Q., Zou, X., & Tong, H. (2010). Analysis of Psychological Health and Life Qualities of Internet Addicts Using Structural Equation Model. Psychology, 01(01), 22–26. https://doi.org/10.4236/psych.2010.11004

Usman, H., & Lizam, M. (2016). Determinants of intention of using mortgage in financing home ownership in Bauchi, Nigeria. International Journal of Housing Markets and Analysis, 9(3), 320–339. https://doi.org/10.1108/IJHMA-07-2015-0033

Venkatesh, V., & Davis, F. D. (2000). Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926

Weston, R., Gore, P. A., Chan, F., & Catalano, D. (2008). An Introduction to Using Structural Equation Models in Rehabilitation Psychology. Rehabilitation Psychology, 53(3), 340–356. https://doi.org/10.1037/a0013039

Wiroso. (2011). Produk Perbankan Syariah. LPFE-Usakti.

Yu, S. C., & Hsu, W. H. (2013). Applying structural equation modeling methodology to test validation: An example of cyberspace positive psychology scale. Quality and Quantity, 47(6), 3423–3434. https://doi.org/10.1007/s11135-012-9730-3

Zabri, M. Z. M., & Mohammed, M. O. (2018). Examining the behavioral intention to participate in a Cash Waqf-Financial Cooperative-Musharakah Mutanaqisah home financing model. Managerial Finance, 44(6), 809–829. https://doi.org/10.1108/MF-05-2017-0189

Zhang, K. (2018). Theory of Planned Behavior:Origins, Development and Future Direction. International Journal of Humanities and Social Science Invention (IJHSSI), 7(5), 76–83. www.ijhssi.org

Downloads

Published

2023-01-01

How to Cite

Santoso, M. H. E., & Nurzaman, M. S. . (2023). Psychological attitudes of Indonesian millenials consumer to choose Islamic banking financing. Al-Uqud : Journal of Islamic Economics, 7(1), 67–81. https://doi.org/10.26740/aluqud.v7n1.p67-81

Issue

Section

Articles
Abstract views: 477 , PDF Downloads: 541