HERLINA, Vivi. Perbaikan Kualitas Pelayanan Publik Berbasis Karakteristik Individu dan Pengembangan Karir Pegawai: (Improving the Quality of Public Services based on Individual Characteristics and Employee Career Development). JPSI (Journal of Public Sector Innovations), [S. l.], v. 6, n. 1, p. 51–56, 2021. DOI: 10.26740/jpsi.v6n1.p51-56. Disponível em: https://journal.unesa.ac.id/index.php/jpsi/article/view/14619. Acesso em: 28 jun. 2025.