Sutanto, Grace Chintia, and Tias Andarini Indarwati. “Hubungan Antara Experiential Marketing, Layanan Restoran Prasmanan, Customer Satisfaction, Dan Customer Loyalty”. Jurnal Ilmu Manajemen, vol. 8, no. 3, July 2020, pp. 954-67, doi:10.26740/jim.v8n3.p954-967.