TJAHYADI, Rully Arlan; KUSWOYO, Chandra; LU, Cen; IRIANTO, William. Pengaruh Edukasi Pelanggan pada Loyalitas Pelanggan melalui Kualitas Jasa. Jurnal Ilmu Manajemen, [S. l.], v. 9, n. 1, p. 346–354, 2021. DOI: 10.26740/jim.v9n1.p346-354. Disponível em: https://journal.unesa.ac.id/index.php/jim/article/view/10936. Acesso em: 29 jun. 2025.