Utami, R. T., Susbiyantoro, Sambodja, E., & Frihatini, F. (2026). Digital governance transformation in retail MSMEs: an agile administration and omnichannel excellence integration model. Jurnal Ilmu Manajemen, 14(1), 72–82. https://doi.org/10.26740/jim.v14n1.p72-82