PRADANY, A. A.; FAHRULLAH, A. Implementasi Customer Relationship Management dan Dampaknya Terhadap Citra Lembaga pada Yayasan Nurul Hayat Surabaya. Jurnal Ekonomika dan Bisnis Islam, [S. l.], v. 3, n. 1, p. 33–39, 2020. Disponível em: https://journal.unesa.ac.id/index.php/jei/article/view/26153. Acesso em: 19 mei. 2024.