PRADANY, Adam Adi; FAHRULLAH. Implementasi Customer Relationship Management dan Dampaknya Terhadap Citra Lembaga pada Yayasan Nurul Hayat Surabaya. Jurnal Ekonomika dan Bisnis Islam, [S. l.], v. 3, n. 1, p. 33–39, 2020. Disponível em: https://journal.unesa.ac.id/index.php/jei/article/view/26153. Acesso em: 8 jan. 2026.