Privacy Statement

1. Introduction

This Privacy Policy explains how the Universitas Negeri Surabaya ("we", "our", "us") collects, uses, and protects the personal information of users who register and use our E-Journal platform (https://journal.unesa.ac.id). We are committed to ensuring the privacy and security of your personal information in compliance with applicable data protection regulations.

2. Information We Collect

When you register or use our E-Journal platform, we may collect the following personal information:

  • Full name

  • Email address

  • Affiliation or institution name

  • Role in the journal (author, reviewer, editor, reader)

  • Any information voluntarily provided in your user profile

3. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  1. Account management – to create and manage your user account in our E-Journal platform.

  2. Transactional email communication – to send system-generated emails such as:

    • Password reset requests

    • Reviewer invitations

    • Submission status updates

    • Notifications for newly published journal issues

  3. Platform functionality – to enable proper functioning of the Open Journal Systems (OJS) platform and to provide support to users.

4. Email Communication Policy

  • All email addresses in our system are collected directly from voluntary user registrations.

  • We do not purchase, rent, or use third-party mailing lists.

  • We use Mailgun as our email delivery service for transactional purposes only.

  • Users may update their profile or request removal of their account at any time.

5. Data Sharing and Security

We do not sell or share your personal information with third parties for marketing purposes. Your personal data may be shared only with trusted service providers (such as Mailgun) strictly for the purpose of delivering system-generated emails.
We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their account and associated data at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website.

8. Contact Information

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Pusat TIK, Universitas Negeri Surabaya
Email: ijk@unesa.ac.id
Website: https://unesa.ac.id