NIKI NURYA SILVA; ROSDIANA, Weni. Penyusunan Standar Operasional Prosedur (SOP) Pelayanan Publik di Kelurahan Tambaksari. Jurnal Inovasi Administrasi Negara Terapan, [S. l.], v. 3, n. 2, 2025. Disponível em: https://journal.unesa.ac.id/index.php/innovant/article/view/40582. Acesso em: 4 nov. 2025.