RAMADHANTI, Rizqa; LESTARI, Yuni. Optimalisasi Layanan Pengaduan Virtual melalui SP4N LAPOR Di Kabupaten Sidoarjo. Jurnal Inovasi Administrasi Negara Terapan (Inovant), [S. l.], v. 1, n. 2, p. 351–364, 2023. Disponível em: https://journal.unesa.ac.id/index.php/innovant/article/view/26009. Acesso em: 14 mar. 2025.