The Role of Sharia Rural Bank (SRB) in Improving Customer Welfare Using CIBEST Model Approach

Abstract

This study aims to analyze the role of Sharia Rural Bank (SRB) in Pamekasan Regency in improving customer welfare through the Tabarak Program. This study uses a qualitative approach with the CIBEST model. The results showed that the tabarak financing program affected the welfare of Muslim customers in Pamekasan Regency, Madura. The tabarak financing product without collateral with a 0% NPF increases 20% of families from material poverty to become prosperous, 77% of families remain in a prosperous condition, and 3% are materially poor. Based on the CIBEST model, SRB in other cities and provinces can increase the percentage of people who have succeeded in increasing their welfare. The CIBEST model used in this research can precisely evaluate the participants of the SRB self-supporting tabarak program